WebRezPro HMS

Ranked 6 (out of 62) in Hotel Management Software

Hotel Management Software

Powerful, cloud-based property management system designed for hotels

Ratings Snapshot

Certificate of Excellence
Read 144 reviews
94%
Recommend
HTR Score icon
HT SCORE
86 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #6 out of 62 in Hotel Management Software

Ease of Use
4.6/5
ROI
4.6/5
Implementation
4.5/5
Customer Support
4.8/5
Verified Customer Support

WebRezPro has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more
Most popular for
  • Bed & Breakfast & Inns 44 verified reviews
    93%
  • Boutiques 36 verified reviews
    97%
  • Motels 32 verified reviews
    93%
  • Resorts 28 verified reviews
    94%
  • Vacation Rentals & Villas 9 verified reviews
    89%
  • City Center Hotels 5 verified reviews
    100%
  • Limited Service & Budget Hotels 5 verified reviews
    92%
  • Luxury Hotels 5 verified reviews
    98%
  • Hostels 4 verified reviews
    100%
  • Airport/Conference Hotels 3 verified reviews
    93%
  • RV Parks & Campgrounds 3 verified reviews
    100%
  • Extended Stay & Serviced Apartments 2 verified reviews
    90%
  • Branded Hotels 1 verified reviews
    100%
  • Casinos 1 verified reviews
    100%

WebRezPro HMS Overview

WebRezPro HMS Overview

WebRezPro is a complete, automated and flexible cloud property management system designed to increase productivity and revenue for all types of accommodations. From reservation and inventory management to accounting and reporting, the full-featured yet easy-to-use solution modernizes and streamlines front desk and back office operations. WebRezPro provides lodging operators with an innovative, s...

About WebRezPro View website

Founded in 2003 | Headquarters in Calgary, AB, Canada | 29 employees

WebRezPro is a powerful, easy-to-use cloud property management system for all accommodation types and sizes. The fully integrated and automated system saves lod...

Other Products by WebRezPro

Integrates with

  • Revenue Management Systems
  • Restaurant Management Software
  • In-Room Hotel Tablets
Browse integrations (105 verified)

What customers love about WebRezPro HMS

Like 94% recommend

Operations Manager

The Sales Team, Tech Support, and Programing department of this company work so closely to address the individual needs of the properties they support. I have never in my 25 years in the industry had a PMS company so wi...

Manager

Web Rez Pro is a terrific company to do business with. They are responsible, available, helpful and consistently give good service.+

General Manager

Hanna, as well as the programming team with WRP have been genuinely astoundingly helpful and responsive. We have many areas we act differently than other hotels (we think to our credit, but YMMV), so "off the shelf" won'...

Owner

ease of use, the ability to login in remotely from a smart phone, the training attributes, ease of making reservations

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

WebRezPro is a well-rounded solution that enables the hotels we both serve to simplify and automate operations and grow revenue. Hotel staff aren’t bogged down with manual tasks, and management has more time to consider strategy.

by Andrew Stott (Pricepoint) on December 02, 2022

See more answers (13)
Question:

What differentiates this product or service from the competition?

Answer:

WebRezPro offers over 125 different integrations, including mobile keys, guest messaging, CRM, OTAs and channel managers, smart room technology, loyalty programs, POS systems, payment gateways, and more, for a completely integrated tech stack that streamlines operations and drives innovation.

by Andrew Stott (Pricepoint) on December 02, 2022

See more answers (13)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Hoteliers should set up a demo with a WebRezPro Account Executive who can walk them through the robust functionality of the property management system. During the demo, hoteliers will learn about the many useful features and integrations offered within WebRezPro and can ask questions pertaining to t...

by Andrew Stott (Pricepoint) on December 02, 2022

See more answers (13)
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+ 11 recommend
Recommended by Show More (9)

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Want to go behind the scenes and see how WebRezPro HMS works?

Clients & references

References & testimonials

Testimonial avatar
WRP is intuitive and easy to use. It meets all of our needs and has many great features that we regularly take advantage of. The customer service we receive is absolutely stellar!
Emily Cesca General Manager at the Shadowcliff Mountain Lodge
Testimonial avatar
This is, hands down, the easiest PMS system we've ever used. During implementation, our staff became comfortable with it almost immediately. It also significantly reduced training time for new hires b...
Lucy Clark Director of Development at the Riversage Billings Inn

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Canada
  • Anguilla
  • Mexico
  • Turks and Caicos Islands
  • Tanzania
  • United Kingdom
  • Costa Rica

144 Verified WebRezPro Reviews

Likelihood to Recommend
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December 10, 2022

WebRezPro HMS Review: Assisant General Manager

AGM from Boutiques in Ridgway (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

customer support team is amazing! Quick response time for support tickets. Friendly helpful staff. Patience and willing to go the extra mile to ensure we understand whats going on

What do you dislike or think could be improved?

Nothing!! I cant think of anything to be improved! We have a great experience each time we use web rez

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 03, 2022

WebRezPro HMS Review: Amazing Customer Service!

Marketing Director from RV Parks & Campgrounds in Etna (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

We are a new business to the hospitality field and we have had a lot of questions starting up. They are very helpful and continued to the same support after we signed up with them.

What do you dislike or think could be improved?

The email system is a little excessive. I receive 2 emails when I send an email to them and then I receive at least 2 emails before I receive an actual response.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

December 02, 2022

WebRezPro HMS Review: Exceptional customer service, very intuitive interface, affordable, APIs

Senior Vice President of Sales from Boutiques in Miami Beach (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

As a hotel veteran and hospitality technology expert I had the opportunity to try out many hotel PMS in the past 3 decades. I noticed that many famous PMS tend to be expensive but more importantly they ...

What do you dislike or think could be improved?

The user experience is really good, but I would try to improve the look and feel, and esthetics, mostly graphics and colors.

Customer Support
5
Ease of Use
5
Value for money
4.5
Implementation
5

December 01, 2022

WebRezPro HMS Review: It is very reader friendly It works really fast and is efficient All elemen

Front Desk Agent from Boutiques in Brant (Canada)

Recommend 10/10
Full blue star
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What do you like most?

It is very reader friendly It works really fast and is efficient All elements are beneficial to business clientele

What do you dislike or think could be improved?

I dont think anything needs to be improved. It works great and is really reliable.

Customer Support
5
Ease of Use
4.5
Value for money
n/a
Implementation
n/a

December 01, 2022

WebRezPro HMS Review: Awesome program and team! They walk you calmly through a problem. Sometimes I need to reach out at all times o...

Assistant General Manager from Hostels in Tybee Island (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

Availability and love when I call, I hear a familiar voice. It is comforting to know that my issue will be resolved with the team member I have built a relationship with.

What do you dislike or think could be improved?

I don't think it is my computer system as I get the same comment from co workers "wow, it just takes forever to load". Not sure if there is anything that can be done. Only improvement I can list

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 21, 2022

WebRezPro HMS Review: The BEST PMS software we have had!!

revenue manager from Bed & Breakfast & Inns in Glenwood Springs (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

We have been using Webrezpro since 2014, it was recommended by Travel Channel host from Hotel Impossible!! I have recommend this software to many owners of hotels. It is easy to navigate, has amazing inte...

What do you dislike or think could be improved?

The view when I am in the software sometimes I have to scroll to the right to see other things so it does not show me everything. Also group rate codes are tricky and group bookings are tricky as well als...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Implementation fee
Less than $1000
Monthly subscription (/room/month)
$7/room/month - $10/room/month

Recent News & Content

Recent press releases

Resources & reports

Profile empty

WebRezPro doesn’t have any free e-books or reports available

Popular WebRezPro HMS Integrations

View all (105 WebRezPro Integrations)