WebRezPro HMS

4.7 (154 REVIEWS)

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HT Score  
86 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Miguel, Neal, [email protected] + 23 more experts recommend WebRezPro

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WebRezPro HMS

4.7 (154 REVIEWS)

Ranked 6 (out of 67) in Hotel Management Software

Powerful, cloud-based property management system designed for hotels

Ratings Summary

4.7
Excellent
Ease of Use
4.6/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, WebRezPro HMS is the #6 most trending product in the Hotel Management Software category (out of 67) and the #212 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

WebRezPro has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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86 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About WebRezPro HMS
Founded in 2003 | Headquarters in Calgary, AB, Canada | 29 employees
WebRezPro is a complete, automated and flexible cloud property management system designed to increase productivity and revenue for all types of accommodations. From reservation and inventory management to accounting and reporting, the full-featured yet easy-to-use solution modernizes and streamlines front desk and back office operations. WebRezPro provides lodging operators with an innovative, secure and affordable solution that includes a fully integrated, commission-free online booking engine, connects with other hotel systems, is optimized for mobile devices, and is backed by a helpful and responsive technical support team every step of the way.

Capabilities

Automate front desk operations

Drive more online bookings and revenue

Guest self-check-in

Rate and revenue management

Housekeeping

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Pricing

Pricing Available By Request

WebRezPro has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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6

Success Stories

10

References

20

Featured Customers

Popularity by Segment

Size

20 | X-Small (1-9 room)

78 | Small (10-24 room)

68 | Medium (25-74 room)

22 | Large (75-199 room)

5 | X-Large (200+ room)

Country

124 | United States of America

77 | Canada

4 | Mexico

3 | Turks and Caicos Islands

3 | Belize

2 | Barbados

2 | United Kingdom

2 | Anguilla

2 | Costa Rica

1 | Cayman Islands

1 | Tanzania

1 | Puerto Rico

1 | Micronesia

1 | Fiji

1 | Turkey

Type

68 | Bed & Breakfast & Inns

51 | Resorts

47 | Boutiques

43 | Motels

19 | Vacation Rentals & Villas

10 | Luxury Hotels

9 | Limited Service & Budget Hotels

7 | City Center Hotels

7 | Hostels

7 | RV Parks & Campgrounds

6 | Extended Stay & Serviced Apartments

4 | Airport/Conference Hotels

3 | Casinos

2 | Branded Hotels

Region

205 | North America

12 | Central America

2 | Europe

2 | Oceania

2 | South America

1 | Middle East

1 | Africa

Category

201 | Property Management Systems

154 | Hotel Management Software

More Products by WebRezPro

https://ucarecdn.com/45256b40-929e-4ec7-8411-a03535e13653/-/crop/1372x858/0,0/-/preview/
https://ucarecdn.com/6afe315b-ef23-4cf0-b0f7-08fbbefc5ae3/-/crop/1372x858/2,0/-/preview/

Hotelier Rating

Excellent
188
Very Good
23
Average
14
Poor
1
Terrible
0

Property Size

  • X-Small (20)
  • Small (78)
  • Medium (68)
  • Large (22)
  • X-Large (5)

Country

  • United States of America
    United States of America
    (124)
  • Canada
    Canada
    (77)
  • Mexico
    Mexico
    (4)
  • Turks and Caicos Islands
    Turks and Caicos Islands
    (3)
  • Belize
    Belize
    (3)
  • Barbados
    Barbados
    (2)
  • United Kingdom
    United Kingdom
    (2)
  • Anguilla
    Anguilla
    (2)
  • Costa Rica
    Costa Rica
    (2)
  • Cayman Islands
    Cayman Islands
    (1)
  • Tanzania
    Tanzania
    (1)
  • Puerto Rico
    Puerto Rico
    (1)
  • Micronesia
    Micronesia
    (1)
  • Fiji
    Fiji
    (1)
  • Turkey
    Turkey
    (1)

Region

  • North America
    North America
    (205)
  • Europe
    Europe
    (2)
  • Oceania
    Oceania
    (2)
  • Middle East
    Middle East
    (1)
  • South America
    South America
    (2)
  • Central America
    Central America
    (12)
  • Africa
    Africa
    (1)
10

Great team!

General Manager from 10 to 24 room Bed & Breakfast & Inn in East Hampton (United States of America)

Verified
1 months ago
They are easy to reach, extremely well versed in their subjects and I always end up with the answers I need.
Country United States of America
General Manager
Small Hotel
10

Excellent product with everything you need to run your hotel

Owner from 10 to 24 room Bed & Breakfast & Inn in Victoria, Subd. B (Canada)

Verified
2 months ago
I have personally recommended this to several other hotels. Customer support is top notch, and the price is as fair as you're going to find. Many 3rd party services available to sync with webrez, make it very robust.
Country Canada
Owner
Small Hotel
10

The support team is very efficient

Manager from 50-74 room Motel in Port-Cartier (Canada)

Verified
2 months ago
Program is easy to work with and understand. Having access no matter where i am . And the ability to contact support very easly.
Country Canada
Manager
Medium Hotel
10

Used Webrezpro for over 5 years. Always fantastic service.

General Manager from in

Verified
2 months ago
Used Webrezpro for over 5 years. Always fantastic service. Feel like I get small family business support with these guys and highly recommend them. Used them for two hotels so far.
General Manager
10

Great system

Owner from 25-49 room Motel in June Lake (United States of America)

Verified
2 months ago
Webrezpro is user friendly. I can easily generate useful reports. Any questions or problems I have are easily and quickly addressed by real people.
Country United States of America
Owner
Medium Hotel
10

Webrez pro is very user friendly and easy to teach. There are very few issues with the product and I highly recommend it.

Front Office Manager from 100 to 199 room Bed & Breakfast & Inn in Middletown (United States of America)

Verified
2 months ago
Customer service is very easy to contact and available to help. Their system is simple to navigate and information is easily accessed. Payments are processed, refunded, compiled and able to be printed easily. Organization of information is very neat.
Country United States of America
Front Office Manager
Large Hotel
10

Excellent Customer Service

Owner/Manager from 10 to 24 room Motel in Chewelah (United States of America)

Verified
2 months ago
We are very pleased with the responsiveness and helpfulness of the customer service process. Explanations are clear and easy to understand. Reps are pleasant/courteous and direct us to the right "department" to answer questions. We really like the ability to set up the reservation system to be pertinent to our specific needs.
Country United States of America
Owner/Manager
Small Hotel
10

Great program great service

President from 50-74 room Motel in Ocean City (United States of America)

Verified
2 months ago
We have several hotels with different systems and WRP is absolutely the best against them all. Very easy to use, very robust in performance. The customer service and tech support is absolutely the best!
Country United States of America
President
Medium Hotel
9

Easiest PMS system ever

Management from Motel in Key West (United States of America)

Verified
2 months ago
I have been using webrezpro property management system since 2015 for my hotels. It is one of the most efficient, user friendly and flawless PMS system that i have come across in my carrier of hotel industry. The revenue management and changing rates with web rez pro is very easy and fast. The rates can be changed as many times without any...
Country United States of America
Management
10

Simple to Use Inexpsensive PMS with a TON of Interfaces Available

General Manager / Owner from 25-49 room Luxury Hotel in Sedona (United States of America)

Verified
2 months ago
WebRezPro is extremely simple to learn yet surprisingly powerful. Recently updated interface. The greatest feature of WebRezPro in my mind is its extensibility and WebRez is very good about adding new interfaces regularly. At present we use eleven different interfaces that encompass everything from payment processing to reputation manage...
Country United States of America
General Manager / Owner
Medium Hotel
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  • 16

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

It’s a cloud base PMS that allows the management be aware of the hotel anywhere and gives the staff the tools like custom reports, self check in and add ons packages to increase revenue of the property. The system is very flexible that allows partners to integrate with them to offers more services like messaging with guest, mobile hotel key, payments, etc giving more opportunity to the properties to access to unlimited features.

Question:

What differentiates this product or service from the competition?

Answer:

The features of the system are customizable, this allows to any property no matter if it’s a small or large one to have the exact tools that they need to manage the day to day operations. Their group booking feature makes a deal breaker primarily for large properties that have this kind of business and want to make the booking process smooth. Very easy to use and an easy set up too, not complicated to learn and being cloud base doesn’t need an internal server to support it.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Webrezpro is a great option you are looking for a property management system flexible, easy to use, with all the reports and features that you need and that you can customize, doesn’t matter if you are running a 10 or 500 rooms property, the system adapts perfect for your needs. Counts with a lot of integrations that would help to elevate your property and offer different services to your guests and with a perfect and balanced price.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 23 recommend
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Are you a consultant or vendor that recommends WebRezPro? Leave a recommendation

Posts

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WebRezPro

5 months ago

WebRezPro Expands Partnership with Lightspeed

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WebRezPro

6 months ago

WebRezPro Integrates Duve Guest Experience Platform

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WebRezPro

8 months ago

WebRezPro Partners with HelloShift for Seamless Guest Messaging and Self-check-in

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WebRezPro

11 months ago

WebRezPro Automates Hotel Check-in with Goki

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WebRezPro

1 year ago

WebRezPro Streamlines Group Bookings with Tripleseat

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WebRezPro

1 year ago

WebRezPro + Novera Payment Processing Integration Now Available to Hotels in Canada

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WebRezPro

1 year ago

Rocky Mountain Resort Goes Live with Flexible PMS to Manage Groups, Activity Bookings and Complex Packages

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WebRezPro

1 year ago

Linden Row Inn’s on-property PMS was over 10 years old when the management team decided it was time to upgrade.

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WebRezPro

1 year ago

How Calaway's Amusement Park Leverages WebRezPro's Cloud PMS to Generate Seamless Online Bookings

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WebRezPro

1 year ago

Busy Motel Streamlines All Aspects of Their Business with WebRezPro

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WebRezPro

1 year ago

Vacation Rental Management Company Automates Operations with WebRezPro

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WebRezPro

1 year ago

How Hotel Tech Powers Proactive Guest Service

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WebRezPro

1 year ago

How to Use Your PMS to Personalize the Guest Experience

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WebRezPro

1 year ago

WebRezPro Integrates Pricepoint to Drive Hotel Revenue

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WebRezPro

1 year ago

6 PMS Integrations that Save Time

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WebRezPro

2 years ago

How Hotel Tech Can Help with Labor Shortages

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WebRezPro

2 years ago

Boutique Hotel Group Finds a Modern PMS that Supports their Properties’ Operational Objectives and Company Culture

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WebRezPro

2 years ago

WebRezPro Partners with Google to Help Hotels Drive Direct Bookings

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WebRezPro

2 years ago

WebRezPro Integrates with Kipsu

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WebRezPro

2 years ago

WebRezPro Connects to Vrbo

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WebRezPro

2 years ago

Systemize the New Standard of Hotel Housekeeping with Hotel Management Software

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WebRezPro

2 years ago

WebRezPro Integrates Qualitelis for Better Guest Feedback Management

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WebRezPro

2 years ago

WebRezPro Integrates LOXE for Easy Keyless Entry

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WebRezPro

2 years ago

WebRezPro + Breezeway Integration Elevates Property Care and Guest Service

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WebRezPro

3 years ago

WebRezPro Integrates WIHP Hotels Metasearch Manager, Meta I/O

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WebRezPro

3 years ago

WebRezPro Integrates VRScheduler for Vacation Rental Management

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WebRezPro

3 years ago

WebRezPro Integrates BookingPal Channel Manager

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WebRezPro

3 years ago

WebRezPro Integrates Akia Guest Messaging

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WebRezPro

3 years ago

WebRezPro Eliminates Data Barriers with Hapi Connection

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WebRezPro

3 years ago

WebRezPro Interfaces with Key Data Dashboard

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WebRezPro

3 years ago

WebRezPro Integrates Tenerum Payment Gateway

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WebRezPro

3 years ago

WebRezPro Enhances Guest Service Delivery with ALICE Integration

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WebRezPro

4 years ago

WebRezPro Integrates Hotelitix Revenue Management Solution

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WebRezPro

4 years ago

WebRezPro Now Offers Integration with Airbnb

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4 years ago

WebRezPro Integrates VOILÀ Hotel Rewards

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4 years ago

WebRezPro PMS Integrates Lynx Home Automation Platform

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4 years ago

WebRezPro Integrates i-Hotel Casting Solution by Intello

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Support

Verified Support

WebRezPro has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

Less than a day

Recommended

94%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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