WebRezPro HMS

4.7 (165 REVIEWS)

HTR Score icon
HT Score  
82 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Miguel, Marisa, Kevin + 27 more experts recommend WebRezPro

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WebRezPro HMS

4.7 (165 REVIEWS)

Ranked 10 (out of 78) in Hotel Management Software

Powerful, cloud-based property management system designed for hotels

Bell avatar Bell - AI powered product analyst

I analyzed all of WebRezPro’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like the robust functionality of WebRezPro, especially its ease of use in managing reservations, personalized reporting, and seamless integrations with various OTAs and tools like QB, Stripe, and Siteminder. Specific benefits include efficient onboarding with training videos, custom reporting, and ease of navigation. However, criticisms include the need for better group booking interfaces, mobile functionality, and more intuitive rate and package setups. WebRezPro helps increase efficiency in operations, thereby improving customer experience, and can significantly save on operational costs.

What Types of Hotels WebRezPro is Popular For

Size

34 | X-Small (1-9 room)

98 | Small (10-24 room)

68 | Medium (25-74 room)

35 | Large (75-199 room)

10 | X-Large (200+ room)

Country

137 | United States of America

85 | Canada

4 | Mexico

3 | Belize

2 | United Kingdom

2 | Turks and Caicos Islands

2 | Costa Rica

1 | Tanzania

1 | Cayman Islands

1 | Australia

1 | France

1 | India

1 | New Zealand

1 | Fiji

1 | Turkey

1 | Philippines

1 | Bahamas

Type

123 | Bed & Breakfast & Inns

92 | Resorts

80 | Boutiques

60 | Limited Service & Budget Hotels

51 | Motels

38 | Luxury Hotels

36 | City Center Hotels

27 | Airport/Conference Hotels

23 | Vacation Rentals & Villas

22 | Branded Hotels

13 | Extended Stay & Serviced Apartments

11 | RV Parks & Campgrounds

8 | Hostels

4 | Casinos

Region

226 | North America

7 | Central America

3 | Europe

3 | Oceania

2 | Asia Pacific

2 | South America

1 | Middle East

1 | Africa

Category

219 | Property Management Systems

165 | Hotel Management Software

What is WebRezPro?

Founded in 2003 | Headquarters in Calgary, AB, Canada | 29 employees
WebRezPro HMS is a comprehensive cloud-based property management system designed to enhance productivity and increase revenue for hospitality businesses. It excels in managing reservations, offering personalized reporting, and seamlessly integrating with various online travel agencies (OTAs) and essential tools like QuickBooks, Stripe, and SiteMinder. Key benefits include efficient onboarding supported by training videos, custom reporting options, and intuitive navigation. It helps streamline both front desk and back office operations, improving overall efficiency and customer experience, and significantly reducing operational costs. WebRezPro also features an integrated, commission-free online booking engine and mobile optimization to fit modern business needs.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of WebRezPro products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by WebRezPro

FAQs

Capabilities

Automate front desk operations

Drive more online bookings and revenue

Guest self-check-in

Rate and revenue management

Housekeeping

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

WebRezPro Reviews Summary

4.7
Excellent
Ease of Use
4.6/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, WebRezPro HMS is the #6 most trending product in the Hotel Management Software category (out of 78) and the #209 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

WebRezPro has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
82 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

WebRezPro Pricing

Pricing Available By Request

WebRezPro has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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5

Success Stories

10

References

20

Featured Customers

More Products by WebRezPro

https://ucarecdn.com/8c5e1403-7281-4f92-8140-02e7ca27b9b4/
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WebRezPro Reviews

Hotelier Rating

Excellent
208
Very Good
26
Average
16
Poor
1
Terrible
1

Property Size

  • X-Small (34)
  • Small (98)
  • Medium (68)
  • Large (35)
  • X-Large (10)

Country

  • United States of America
    United States of America
    (137)
  • Canada
    Canada
    (85)
  • Mexico
    Mexico
    (4)
  • Belize
    Belize
    (3)
  • United Kingdom
    United Kingdom
    (2)
  • Turks and Caicos Islands
    Turks and Caicos Islands
    (2)
  • Costa Rica
    Costa Rica
    (2)
  • Tanzania
    Tanzania
    (1)
  • Cayman Islands
    Cayman Islands
    (1)
  • Australia
    Australia
    (1)
  • France
    France
    (1)
  • India
    India
    (1)
  • New Zealand
    New Zealand
    (1)
  • Fiji
    Fiji
    (1)
  • Turkey
    Turkey
    (1)
  • Philippines
    Philippines
    (1)
  • Bahamas
    Bahamas
    (1)

Region

  • North America
    North America
    (226)
  • Europe
    Europe
    (3)
  • Asia Pacific
    Asia Pacific
    (2)
  • Oceania
    Oceania
    (3)
  • Middle East
    Middle East
    (1)
  • South America
    South America
    (2)
  • Central America
    Central America
    (7)
  • Africa
    Africa
    (1)
10

The staff are very helpful, and are very nice.

GM from 50-74 room Bed & Breakfast & Inn in Newport (United States of America)

Verified
2 days ago
The ease of logging my clients into the system. The tutorial videos are very helpful.. The layout is absolutley great.
Country United States of America
GM
Medium Hotel
10

WebRezPro Has Definitely Simplified My Life

Owner from 10 to 24 room Vacation Rentals & Villa in Holly Springs (United States of America)

Verified
3 days ago
WebRezPro has made it much easier for me to manage rental of our 24 room hotel property on our golf course. Once I became comfortable with the system I have been able to streamline my rental process.
Country United States of America
Owner
Small Hotel
Sarah from WebRezPro replied
Thank you so much for taking the time to write a review. We love that WebRezPro is working well for your hotel. As for creating golf packages, there are some great ways to create package pricing. Your account executive will reach out to you to discuss your needs in further detail. Thanks again for the review!
10

Amazing reservation system and incredible Technical service!

owner from 25-49 room Bed & Breakfast & Inn in Fernie (Canada)

Verified
11 days ago
We have been with WebRezPro for about 7 years now and can't been happier, they improve their system all the time with new updates, the staff is super friendly love Menchie!!! when you call for technical support the staff are always happy to help!
Country Canada
owner
Medium Hotel
10

Best Customer Service

GM from 50-74 room Boutique in Ridgway (United States of America)

Verified
2 months ago
We continue to use WEBREZ PRO and still enjoy and appreciate their amazing customer service of 5+ years. The program is easy to use.
Country United States of America
GM
Medium Hotel
10

Helpful support team, quick respond

Inn Keeper from 10 to 24 room Bed & Breakfast & Inn in Victoria (Canada)

Verified
5 months ago
Every time when we have questions or problem, we got quick respond from the support team via email. It helps a lot.
Country Canada
Inn Keeper
Small Hotel
10

Working Smarter not Harder

Manager from 75-99 room Limited Service & Budget Hotel in Whistler (Canada)

Verified
5 months ago
WRP optimizes efficiency and mitigates room for error. The platform is easy to work with and intuitive. The Dashboard is the best feature which provides a snapshot of the day ahead. Another feature that we use on a daily basis is the look up feature - If you need to find a guest and search by reservation with the guest's name, their entire...
Country Canada
Manager
Large Hotel
10

Great System which is Reasonably Priced

Revenue Manager from 10 to 24 room Bed & Breakfast & Inn in Tilghman (United States of America)

Verified
6 months ago
WebRez has great reporting services which export to excel in a usable format. Our small Inn also appreciates the product is reasonably price and support is always available, responsive and helpful! We utilize the support function within the PMS to contact support and generally are able to speak with someone directly within a couple hours of...
Country United States of America
Revenue Manager
Small Hotel
10

Great fit for 4-unit hotel

Principal & CEO from 100 to 199 room Bed & Breakfast & Inn in Morristown (United States of America)

Verified
6 months ago
Webrez pro has been a great solution for integrating AirBnb and smart locks into our 4-unit airbnb rental. Housekeeping is easy to manage and the support is responsive.
Country United States of America
Principal & CEO
Large Hotel
9

Great reporting

Owner from 50-74 room Bed & Breakfast & Inn in Friday Harbor (San Juan Islands)

Verified
6 months ago
The company has fantastic customer support and will work with you to customize the software to your needs. It integrates very well with the GDS and the engineers did a great job to create a seamless interface with our hotel's website. Very flexible and expandable.
Country San Juan Islands
Owner
Medium Hotel
8

WebRezPro is ever developing- they'll listen to your problems!

Assistant General Manager from 50-74 room Boutique in Portland (United States of America)

Verified
6 months ago
WebRezPro has many features and capabilities that allow for users to custom their property management experience to their property- if a feature is not perfect, their team will redevelop a solution that works! From a new tape chart to reports, they are keeping up with the changing hotel industry!
Country United States of America
Assistant General Manager
Medium Hotel
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  • 17

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

We have been integration partners for years with WebRezPro PMS and have many shared customers. The hotels are really impressed by the ease of use of the PMS interface and the ability to customize the software to the hotel's needs. Furthermore, hotels can automate a lot of actions within their PMS which saves them time and makes work easier.

Question:

What differentiates this product or service from the competition?

Answer:

The staff and their support teams. Our shared customers rave about the support they receive from the WebRezPro team and the same for us; the WebRezPro team is excellent in collaborating to make our shared customer successful. Furthermore, does the setup of the PMS allow it to be used for all types of properties including campgrounds and vacation rentals.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Every hotel is unique so before selecting a hotel technology vendor you will need to do your due diligence and see if this is right for your hotel. Many features can be beneficial but if not used do not any value. Speak to other hotels who use the systems already before committing to a product.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 14 recommend
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Are you a consultant or vendor that recommends WebRezPro? Leave a recommendation

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Support

Verified Support

WebRezPro has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

Less than a day

Recommended

94%

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This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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