WebRezPro HMS

4.7 (164 REVIEWS)

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HT Score  
83 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Miguel, Marisa, Kevin + 27 more experts recommend WebRezPro

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WebRezPro HMS

4.7 (164 REVIEWS)

Ranked 8 (out of 79) in Hotel Management Software

Powerful, cloud-based property management system designed for hotels

Bell avatar Bell - AI powered product analyst

I analyzed all of WebRezPro’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like the robust functionality of WebRezPro, especially its ease of use in managing reservations, personalized reporting, and seamless integrations with various OTAs and tools like QB, Stripe, and Siteminder. Specific benefits include efficient onboarding with training videos, custom reporting, and ease of navigation. However, criticisms include the need for better group booking interfaces, mobile functionality, and more intuitive rate and package setups. WebRezPro helps increase efficiency in operations, thereby improving customer experience, and can significantly save on operational costs.

What Types of Hotels WebRezPro is Popular For

Size

34 | X-Small (1-9 room)

98 | Small (10-24 room)

67 | Medium (25-74 room)

35 | Large (75-199 room)

10 | X-Large (200+ room)

Country

137 | United States of America

84 | Canada

4 | Mexico

3 | Belize

2 | United Kingdom

2 | Turks and Caicos Islands

2 | Costa Rica

1 | Cayman Islands

1 | Tanzania

1 | Australia

1 | France

1 | India

1 | New Zealand

1 | Fiji

1 | Philippines

1 | Bahamas

Type

122 | Bed & Breakfast & Inns

92 | Resorts

79 | Boutiques

60 | Limited Service & Budget Hotels

50 | Motels

38 | Luxury Hotels

36 | City Center Hotels

27 | Airport/Conference Hotels

23 | Vacation Rentals & Villas

22 | Branded Hotels

13 | Extended Stay & Serviced Apartments

11 | RV Parks & Campgrounds

8 | Hostels

4 | Casinos

Region

225 | North America

7 | Central America

3 | Europe

3 | Oceania

2 | Asia Pacific

2 | South America

1 | Africa

Category

220 | Property Management Systems

164 | Hotel Management Software

What is WebRezPro?

Founded in 2003 | Headquarters in Calgary, AB, Canada | 29 employees
WebRezPro HMS is a comprehensive cloud-based property management system designed to enhance productivity and increase revenue for hospitality businesses. It excels in managing reservations, offering personalized reporting, and seamlessly integrating with various online travel agencies (OTAs) and essential tools like QuickBooks, Stripe, and SiteMinder. Key benefits include efficient onboarding supported by training videos, custom reporting options, and intuitive navigation. It helps streamline both front desk and back office operations, improving overall efficiency and customer experience, and significantly reducing operational costs. WebRezPro also features an integrated, commission-free online booking engine and mobile optimization to fit modern business needs.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of WebRezPro products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by WebRezPro

FAQs

Capabilities

Automate front desk operations

Drive more online bookings and revenue

Guest self-check-in

Rate and revenue management

Housekeeping

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

WebRezPro Reviews Summary

4.7
Excellent
Ease of Use
4.6/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, WebRezPro HMS is the #4 most trending product in the Hotel Management Software category (out of 79) and the #191 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

WebRezPro has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
83 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

WebRezPro Pricing

Pricing Available By Request

WebRezPro has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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No matching results

5

Success Stories

10

References

20

Featured Customers

More Products by WebRezPro

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WebRezPro Reviews

Hotelier Rating

Excellent
207
Very Good
26
Average
16
Poor
1
Terrible
1

Property Size

  • X-Small (34)
  • Small (98)
  • Medium (67)
  • Large (35)
  • X-Large (10)

Country

  • United States of America
    United States of America
    (137)
  • Canada
    Canada
    (84)
  • Mexico
    Mexico
    (4)
  • Belize
    Belize
    (3)
  • United Kingdom
    United Kingdom
    (2)
  • Turks and Caicos Islands
    Turks and Caicos Islands
    (2)
  • Costa Rica
    Costa Rica
    (2)
  • Cayman Islands
    Cayman Islands
    (1)
  • Tanzania
    Tanzania
    (1)
  • Australia
    Australia
    (1)
  • France
    France
    (1)
  • India
    India
    (1)
  • New Zealand
    New Zealand
    (1)
  • Fiji
    Fiji
    (1)
  • Philippines
    Philippines
    (1)
  • Bahamas
    Bahamas
    (1)

Region

  • North America
    North America
    (225)
  • Europe
    Europe
    (3)
  • Asia Pacific
    Asia Pacific
    (2)
  • Oceania
    Oceania
    (3)
  • South America
    South America
    (2)
  • Central America
    Central America
    (7)
  • Africa
    Africa
    (1)
10

Helpful support team, quick respond

Inn Keeper from 10 to 24 room Bed & Breakfast & Inn in Victoria (Canada)

Verified
3 months ago
Every time when we have questions or problem, we got quick respond from the support team via email. It helps a lot.
Country Canada
Inn Keeper
Small Hotel
10

Working Smarter not Harder

Manager from 75-99 room Limited Service & Budget Hotel in Whistler (Canada)

Verified
3 months ago
WRP optimizes efficiency and mitigates room for error. The platform is easy to work with and intuitive. The Dashboard is the best feature which provides a snapshot of the day ahead. Another feature that we use on a daily basis is the look up feature - If you need to find a guest and search by reservation with the guest's name, their entire...
Country Canada
Manager
Large Hotel
10

Amazing Customer Support

GM from 50-74 room Boutique in Ridgway (United States of America)

Verified
4 months ago
The ease of the system and the customer support is awesome! The new update has improved the ease of inputing and changing reservations, rates and more!
Country United States of America
GM
Medium Hotel
10

Great System which is Reasonably Priced

Revenue Manager from 10 to 24 room Bed & Breakfast & Inn in Tilghman (United States of America)

Verified
4 months ago
WebRez has great reporting services which export to excel in a usable format. Our small Inn also appreciates the product is reasonably price and support is always available, responsive and helpful! We utilize the support function within the PMS to contact support and generally are able to speak with someone directly within a couple hours of...
Country United States of America
Revenue Manager
Small Hotel
10

Great fit for 4-unit hotel

Principal & CEO from 100 to 199 room Bed & Breakfast & Inn in Morristown (United States of America)

Verified
4 months ago
Webrez pro has been a great solution for integrating AirBnb and smart locks into our 4-unit airbnb rental. Housekeeping is easy to manage and the support is responsive.
Country United States of America
Principal & CEO
Large Hotel
9

Great reporting

Owner from 50-74 room Bed & Breakfast & Inn in Friday Harbor (San Juan Islands)

Verified
4 months ago
The company has fantastic customer support and will work with you to customize the software to your needs. It integrates very well with the GDS and the engineers did a great job to create a seamless interface with our hotel's website. Very flexible and expandable.
Country San Juan Islands
Owner
Medium Hotel
8

WebRezPro is ever developing- they'll listen to your problems!

Assistant General Manager from 50-74 room Boutique in Portland (United States of America)

Verified
4 months ago
WebRezPro has many features and capabilities that allow for users to custom their property management experience to their property- if a feature is not perfect, their team will redevelop a solution that works! From a new tape chart to reports, they are keeping up with the changing hotel industry!
Country United States of America
Assistant General Manager
Medium Hotel
10

Best Property & Hotel Management Software out there!!

Owner/CEO from 100 to 199 room Vacation Rentals & Villa in Santo Tomas (Philippines)

Verified
4 months ago
We have loved working with and using Webrezpro. Their backend system is so easy to use and learn. With their new update the booking engine looks and functions amazingly! Any issue we have had has been handled fast and efficiently.
Country Philippines
Owner/CEO
Large Hotel
7

Good Client Care, Not Super User Friendly

Office Manager from 500+ room Resort in Rocky Mountain House (Canada)

Verified
4 months ago
The team at WRP is consistently responsive and dedicated, always stepping up to help us address specific issues that arise. They not only listen to our needs but also proactively work to develop new features, ensuring the program continues to evolve and work seamlessly for our unique requirements. Their commitment to customer support and in...
Country Canada
Office Manager
X-Large Hotel
10

Great booking software +!

Manager from 1 to 4 room Bed & Breakfast & Inn in Tombstone (United States of America)

Verified
4 months ago
The technical support is absolutely FANTASTIC! Every time I call for support I do not have to wait long and they're always able to help me with anything that I need and extremely kind and understanding! This is the best support group that I have ever talked to in any venue.
Country United States of America
Manager
X-Small Hotel
  • 1
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  • 3
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  • 17

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Their platform is very user friendly, it allows the hoteliers to have access to different reports and customize it as their needs rule. Support is always on time, and the way to manage the system is very easy to even non tech savvy people.

Question:

What differentiates this product or service from the competition?

Answer:

Cloud Base PMS that offers different connectivities, the partnerships that they had built allows their customer to pick from a bunch of external services to complement the PMS, and also direct connections with some channels and tech providers that make the hotelier more confident on choosing this PMS.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Excellent system for independent properties that are looking to get more reservations taking advantage of the different tools that provide this PMS. Easy management of payment services that allows you to work with different providers, housekeeping reports customized and with a good support system.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 27 recommend
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Are you a consultant or vendor that recommends WebRezPro? Leave a recommendation

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WebRezPro Partners with Google to Help Hotels Drive Direct Bookings

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WebRezPro Integrates Qualitelis for Better Guest Feedback Management

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WebRezPro Integrates LOXE for Easy Keyless Entry

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WebRezPro + Breezeway Integration Elevates Property Care and Guest Service

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WebRezPro Integrates WIHP Hotels Metasearch Manager, Meta I/O

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WebRezPro Integrates VRScheduler for Vacation Rental Management

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WebRezPro Integrates BookingPal Channel Manager

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WebRezPro Integrates Akia Guest Messaging

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WebRezPro Eliminates Data Barriers with Hapi Connection

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WebRezPro Interfaces with Key Data Dashboard

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WebRezPro Integrates Tenerum Payment Gateway

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WebRezPro Enhances Guest Service Delivery with ALICE Integration

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WebRezPro Integrates Hotelitix Revenue Management Solution

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WebRezPro Now Offers Integration with Airbnb

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WebRezPro Integrates VOILÀ Hotel Rewards

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WebRezPro PMS Integrates Lynx Home Automation Platform

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WebRezPro Integrates i-Hotel Casting Solution by Intello

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WebRezPro Integrations

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Support

Verified Support

WebRezPro has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

Less than a day

Recommended

94%

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This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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