WebRezPro HMS

Ranked 5 (out of 54) in Hotel Management Software

Hotel Management Software

Powerful, cloud-based property management system designed for hotels

Ratings Snapshot

Certificate of Excellence
Read 129 reviews
93%
Recommend
HTR Score icon
HT SCORE
86 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #5 out of 54 in Hotel Management Software

Ease of Use
4.6/5
ROI
4.6/5
Implementation
4.5/5
Customer Support
4.8/5
Verified Customer Support

WebRezPro has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Boutiques 32 verified reviews
    97%
  • Motels 30 verified reviews
    92%
  • Resorts 21 verified reviews
    92%
  • Bed & Breakfast & Inns 8 verified reviews
    90%
  • Vacation Rentals & Villas 8 verified reviews
    88%
  • Luxury Hotels 5 verified reviews
    98%
  • Limited Service & Budget Hotels 4 verified reviews
    90%
  • Hostels 3 verified reviews
    100%
  • Extended Stay & Serviced Apartments 2 verified reviews
    90%
  • Branded Hotels 1 verified reviews
    100%
  • City Center Hotels 1 verified reviews
    100%

WebRezPro HMS Overview

WebRezPro HMS Overview

WebRezPro is a complete, automated and flexible cloud property management system designed to increase productivity and revenue for all types of accommodations. From reservation and inventory management to accounting and reporting, the full-featured yet easy-to-use solution modernizes and streamlines front desk and back office operations. WebRezPro provides lodging operators with an innovative, s...

About WebRezPro View website

Founded in 2003 | Headquarters in Calgary, AB, Canada | 29 employees

WebRezPro is a powerful, easy-to-use cloud property management system for all accommodation types and sizes. The fully integrated and automated system saves lod...

Other Products by WebRezPro

Integrates with

  • Revenue Management Systems
  • Restaurant Management Software
  • In-Room Hotel Tablets
Browse integrations (86 verified)

What customers love about WebRezPro HMS

Like 93% recommend

Operations Manager from Boutiques

The Sales Team, Tech Support, and Programing department of this company work so closely to address the individual needs of the properties they support. I have never in my 25 years in the industry had a PMS company so wi...

Manager from Motels

Web Rez Pro is a terrific company to do business with. They are responsible, available, helpful and consistently give good service.+

General Manager from Boutiques

Hanna, as well as the programming team with WRP have been genuinely astoundingly helpful and responsive. We have many areas we act differently than other hotels (we think to our credit, but YMMV), so "off the shelf" won'...

Owner from Motels

ease of use, the ability to login in remotely from a smart phone, the training attributes, ease of making reservations

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

WebRezPro is an easy to use and proven system for hotels, resorts and vacation rental managers to manage guests, bookings, accounting, rate management and more. They are the best solution if you are looking for a full suite of services.

by Jill Mason (VRScheduler) on February 17, 2021

See more answers (11)
Question:

What differentiates this product or service from the competition?

Answer:

Their features around folio splitting and accounting features like group bookings, guest charges and ledgers and loyalty points set them apart. They also provide all the basic features around guest and channel managemen in an easy to use way.

by Jill Mason (VRScheduler) on February 17, 2021

See more answers (11)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Our shared customers have been more than happy with both the customer service of the WebRezPro team and the quality of the software. We stand behind our partnership and integration with WebRezPro, and highly recommend their solution for hotels, resorts and vacation rental property managers.

by Jill Mason (VRScheduler) on February 17, 2021

See more answers (11)
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+ 9 recommend
Recommended by Show More (7)

Features

Other

12/12 features

Want to go behind the scenes and see how WebRezPro HMS works?

Clients & references

References & testimonials

Testimonial avatar
WRP is intuitive and easy to use. It meets all of our needs and has many great features that we regularly take advantage of. The customer service we receive is absolutely stellar!
Emily Cesca General Manager at the Shadowcliff Mountain Lodge
Testimonial avatar
This is, hands down, the easiest PMS system we've ever used. During implementation, our staff became comfortable with it almost immediately. It also significantly reduced training time for new hires b...
Lucy Clark Director of Development at the Riversage Billings Inn

Featured partners

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Awards & Certifications

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WebRezPro doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Canada
  • Turks and Caicos Islands
  • Anguilla
  • Mexico
  • Tanzania
  • United Kingdom
  • Costa Rica

129 Verified WebRezPro Reviews

Likelihood to Recommend
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May 16, 2022

WebRezPro HMS Review: Excellent Customer Service

Owner/Manager from Motels in Chewelah (United States of America)

Recommend 10/10
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What do you like most?

We are very pleased with the responsiveness and helpfulness of the customer service process. Explanations are clear and easy to understand. Reps are pleasant/courteous and direct us to the right "depart...

What do you dislike or think could be improved?

The training was definitely overwhelming. The trainer spoke very fast and it was difficult to keep up with, however, she was incredibly kind and very knowledgeable.

Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
3.5

May 14, 2022

WebRezPro HMS Review: Great Value for mid sized properties

Owner from Motels in Dubois (United States of America)

Recommend 8/10
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What do you like most?

ease of use, the ability to login in remotely from a smart phone, the training attributes, ease of making reservations

What do you dislike or think could be improved?

notations for special events would be great so that when you are in the availiability page there would be something noting a special event on the top of the specific dates. flexibility in separating mu...

Customer Support
5
Ease of Use
4.5
Value for money
4
Implementation
4.5
arrow review On Nov 27, 2020 Sarah D. from WebRezPro replied:
 Hi Rene, thank you so much for your feedback! We are pleased to hear that you like WebRezPro! We jus... 

May 13, 2022

WebRezPro HMS Review: The support team is very efficient

Manager from Motels in Port-Cartier (Canada)

Recommend 10/10
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What do you like most?

Program is easy to work with and understand. Having access no matter where i am . And the ability to contact support very easly.

What do you dislike or think could be improved?

Haven't work with it long enough yet to see if something needs to be improved. But our program is in French and not all of it is in French.

Customer Support
5
Ease of Use
4.5
Value for money
4.5
Implementation
4.5

May 13, 2022

WebRezPro HMS Review: Very responsive and reliable

Assistant General Manager from Boutiques in Seattle (United States of America)

Recommend 10/10
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What do you like most?

I like the fact that every time that we bring a discrepancy or error, they help to fix it and get back to us in timely matter. Their answer it's always positive and help us to find a solution. I like tha...

What do you dislike or think could be improved?

To me the housekeeping options can be improve, and maintenance. If you add a room to maintenance availability, and at the expired date, it should send you a message or ask before it gets removed without...

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

May 13, 2022

WebRezPro HMS Review: Little unknown gem

IT from Other in Sept-Iles (Canada)

Recommend 10/10
Full blue star
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What do you like most?

- Speed and easyness of the software - The integrated booking engine - Support and training, the whole team is really performant and easy going - Multi format / responsive content to be able to use the...

What do you dislike or think could be improved?

- FRENCH support and training DEFINITLY - GUI can be more interesting (NEW UI is better but need a bit more lifting - still have some older UI sections) - Better dashboard with graphics and visuals - A...

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4

May 13, 2022

WebRezPro HMS Review: Excellent product with everything you need to run your hotel

Owner in Victoria, Subd. B (Canada)

Recommend 10/10
Full blue star
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What do you like most?

I have personally recommended this to several other hotels. Customer support is top notch, and the price is as fair as you're going to find. Many 3rd party services available to sync with webrez, make it ...

What do you dislike or think could be improved?

They're working on it as we speak, but the graphical user interface could use updating to a modern style. Also, perhaps an app for the backend, instead of having to log in and use the web from your phone....

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Implementation fee
Less than $1000
Monthly subscription (/room/month)
$7/room/month - $10/room/month

Recent News & Content

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Resources & reports

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Popular WebRezPro HMS Integrations

View all (86 WebRezPro Integrations)