Compare Flexkeeping (Glitch Management) vs Loop CXM (by Benbria) vs Tripadvisor (Reputation Pro)

Flexkeeping

Flexkeeping (Glitch Management)

19 reviews
Benbria

Loop CXM (by Benbria)

1 reviews
Tripadvisor

Tripadvisor (Reputation Pro)

1 reviews

Compare Flexkeeping (Glitch Management) vs Loop CXM (by Benbria) vs Tripadvisor (Reputation Pro)

Guest Survey Software vendor comparison between Flexkeeping (Glitch Management) vs Loop CXM (by Benbria) vs Tripadvisor (Reputation Pro). Find out which Guest Survey Software is right for you based on realtime data from 21 verified hotelier reviews across 8 countries.

Flexkeeping

Flexkeeping

Ranked 5 (out of 25)

5.0
19 reviews
View profile
Benbria

Benbria

Ranked 13 (out of 25)

4.5
1 reviews
View profile
Tripadvisor

Tripadvisor

Ranked 12 (out of 25)

5.0
1 reviews
View profile

Ratings Summary

HT Score

Flexkeeping (Glitch Management)

unranked HTScore Icon

Loop CXM (by Benbria)

unranked HTScore Icon

Tripadvisor (Reputation Pro)

unranked HTScore Icon
Popularity

Flexkeeping (Glitch Management)

19 verified reviews

Loop CXM (by Benbria)

1 verified reviews

Tripadvisor (Reputation Pro)

1 verified reviews
Likelihood to Recommend

Flexkeeping (Glitch Management)

99%

Loop CXM (by Benbria)

90%

Tripadvisor (Reputation Pro)

100%
Ease of Use

Flexkeeping (Glitch Management)

5

Loop CXM (by Benbria)

4

Tripadvisor (Reputation Pro)

5
ROI

Flexkeeping (Glitch Management)

4.8

Loop CXM (by Benbria)

4

Tripadvisor (Reputation Pro)

4.5
Implementation

Flexkeeping (Glitch Management)

4.9

Loop CXM (by Benbria)

Not enough data available

Tripadvisor (Reputation Pro)

Not enough data available
Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

Loop CXM (by Benbria)

5

Verified Customer Support

Tripadvisor (Reputation Pro)

4.5

Verified Customer Support

Certificate of Excellence

Flexkeeping (Glitch Management)

Loop CXM (by Benbria)

Tripadvisor (Reputation Pro)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Loop CXM (by Benbria)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Tripadvisor (Reputation Pro)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Flexkeeping
vs.
Benbria
vs.
Tripadvisor

Customers

Top 3 Segments

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%

Loop CXM (by Benbria)

Resorts - 100%
Motels - 0%
Hostels - 0%

Tripadvisor (Reputation Pro)

Other - 100%
Resorts - 0%
Motels - 0%
Featured clients

Flexkeeping (Glitch Management)

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Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Pricing Available By Request

Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Tripadvisor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Loop CXM (by Benbria)

Pricing Available By Request
Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Tripadvisor (Reputation Pro)

Pricing Available By Request
Tripadvisor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Flexkeeping
vs.
Benbria
vs.
Tripadvisor
1-click quote request

What Customers Are Saying

Most Recent Review

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas
Most Positive Review

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas
Most Critical

Flexkeeping (Glitch Management)

Amazing company

GM

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas
References

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available
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General Info

Screenshots
Integrations

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Guest Messaging Software (3)
View all integrations (19)

Loop CXM (by Benbria)

Staff Collaboration Tools (4) Event Management Software (3) Housekeeping Software (3)
View all integrations (10)

Tripadvisor (Reputation Pro)

Booking Engine (22) Channel Managers (22) Property Management Systems (20)
View all integrations (59)
Recent Articles

Tripadvisor (Reputation Pro)

Tripadvisor doesn’t have any recent articles