GuestRevu vs. Flexkeeping vs. Guest Service: Which is a Better Fit?

Compare GuestRevu (Surveys) vs Flexkeeping (Glitch Management) vs GuestService - Surveys

GuestRevu

GuestRevu (Surveys)

434 reviews
Flexkeeping

Flexkeeping (Glitch Management)

19 reviews
Guest Service

GuestService - Surveys

3 reviews

Compare GuestRevu (Surveys) vs Flexkeeping (Glitch Management) vs GuestService - Surveys

Guest Survey Software vendor comparison between GuestRevu (Surveys) vs Flexkeeping (Glitch Management) vs GuestService - Surveys. Find out which Guest Survey Software is right for you based on realtime data from 456 verified hotelier reviews across 59 countries.

GuestRevu

GuestRevu

Ranked 1 (out of 26)

4.8
434 reviews
View profile
Flexkeeping

Flexkeeping

Ranked 6 (out of 26)

5.0
19 reviews
View profile
Guest Service

Guest Service

Ranked 10 (out of 26)

5.0
3 reviews
View profile

Ratings Summary

HT Score

GuestRevu (Surveys)

100 HTScore Icon

Flexkeeping (Glitch Management)

unranked HTScore Icon

GuestService - Surveys

unranked HTScore Icon
Popularity

GuestRevu (Surveys)

434 verified reviews

Flexkeeping (Glitch Management)

19 verified reviews

GuestService - Surveys

3 verified reviews
Likelihood to Recommend

GuestRevu (Surveys)

95%

Flexkeeping (Glitch Management)

99%

GuestService - Surveys

100%
Ease of Use

GuestRevu (Surveys)

4.7

Flexkeeping (Glitch Management)

5

GuestService - Surveys

5
ROI

GuestRevu (Surveys)

4.6

Flexkeeping (Glitch Management)

4.8

GuestService - Surveys

5
Implementation

GuestRevu (Surveys)

4.6

Flexkeeping (Glitch Management)

4.9

GuestService - Surveys

Not enough data available
Customer Support

GuestRevu (Surveys)

4.7

Verified Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

GuestService - Surveys

4.3

Verified Customer Support

Certificate of Excellence

GuestRevu (Surveys)

Flexkeeping (Glitch Management)

GuestService - Surveys

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

GuestRevu (Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GuestService - Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

GuestRevu
vs.
Flexkeeping
vs.
Guest Service

Customers

Top 3 Segments

GuestRevu (Surveys)

Boutiques - 21%
Resorts - 17%
Luxury Hotels - 11%

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%

GuestService - Surveys

Resorts - 100%
Motels - 0%
Hostels - 0%
Featured clients

GuestRevu (Surveys)

GuestRevu doesn’t have any featured brands available

Flexkeeping (Glitch Management)

GuestService - Surveys

Guest Service doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

GuestRevu Average GuestRevu

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Service Average Guest Service

GuestRevu (Surveys)

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

GuestService - Surveys

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
GuestRevu
vs.
Flexkeeping
vs.
Guest Service

What Customers Are Saying

Most Recent Review

GuestRevu (Surveys)

Excellent guest review platform

Group Marketing Manager

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

GuestService - Surveys

Reception team

Front Office from (Turkey)
Most Positive Review

GuestRevu (Surveys)

Be up to date, full automatic

MD

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)
Most Critical

GuestRevu (Surveys)

Excellent company to work with.

General Manager

Flexkeeping (Glitch Management)

Amazing company

GM

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)
References

GuestRevu (Surveys)

Kevin Charity
CEO The Coaching Inn Group

I was unsure of the extra cost to start, but once we saw the clear information provided and the amount of responses...

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available

GuestService - Surveys

Guest Service doesn’t have any references available

General Info

Screenshots
Integrations

GuestRevu (Surveys)

Property Management Systems (22) Hotel Management Software (10) Booking Engine (8)

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Guest Messaging Software (3)

GuestService - Surveys

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)