Exely HMS vs. Haip PMS Cloud:
Which Is Right for You?

The Decision

When evaluating hotel management platforms, your focus is on solutions that streamline operations, enhance revenue, and are easy for your team to adopt. Exely HMS by Exely and Haip PMS Cloud by Telivity both aim to serve these needs but diverge significantly in scope, features, and market presence. Exely’s long-standing reputation and extensive feature set stand out, especially given its recent surge in reviews and global reach. So, which platform best aligns with your hotel’s needs?

Is Exely HMS or Haip PMS Cloud Better for Hotels?

Both Exely and Telivity address core hotel management challenges like reservations, room status, and reporting. However, Exely offers a broader array of features—29 unique capabilities compared to Telivity’s single exclusive feature, real-time reporting—making it more comprehensive. Exely’s focus on automation, online reputation, and direct booking tools give it an edge over Telivity’s more limited, cloud-based PMS. Does your hotel require a full-stack management system or a simpler, hosted solution?

Exely vs Telivity: Which Should Your Hotel Choose?

If your hotel needs a versatile, multi-feature management platform with a global presence, go with Exely. Its extensive feature catalog, including native email marketing, group booking, website development, and guest messaging, makes it suitable for properties seeking operational automation and revenue growth. Conversely, if your hotel is a boutique, small group, or serviced apartment looking for a straightforward cloud PMS focused on core functions like reservations and reporting, Telivity’s simplicity may suffice—though it lacks the depth of Exely.

Is Exely or Telivity Easier to Use?

Exely’s user interface boasts a high rating of 4.89/5, supported by a robust onboarding experience rated 4.89/5, and a support rating of 4.93/5. Reviewers consistently praise its intuitive design, quick learning curve, and responsive support team. Telivity’s user reviews, however, are nonexistent, making it impossible to gauge ease of use or staff adoption. Given the comprehensive nature of Exely and its high satisfaction ratings, edge: Exely.

Which Has Better Features: Exely or Telivity?

Exely offers 29 features exclusive to its platform, including multi-currency handling, gift vouchers, automated night audits, native email marketing, group booking engines, online check-in/out, guest messaging, and real-time status updates. Telivity’s core offering primarily revolves around basic reservations, room management, and reports, with only one additional unique feature—real-time reporting. The extensive feature set of Exely clearly outperforms Telivity, making it the better choice for hotels needing advanced capabilities. Edge: Exely.

Which Has Better Customer Support: Exely or Telivity?

Exely’s support rating stands at an impressive 4.93/5, with many reviewers highlighting their responsiveness, professionalism, and attentiveness. Guests describe Exely’s support as “quick to resolve issues” and “very helpful,” with a dedicated team that facilitates smooth onboarding. Telivity offers no reviews or support ratings, leaving its customer service reputation unverified. Given the importance of reliable support in hotel operations, edge: Exely.

Which Has More Integrations: Exely or Telivity?

Exely integrates with 10 verified partners, including major players like HotelLab, Oracle Hospitality, Mews, and Booking.com, offering broad connectivity across property management, booking, and revenue systems. Telivity has no verified integrations, limiting its connectivity options. This makes Exely a more flexible option for hotels wanting to connect with existing systems and expand their tech stack. Edge: Exely.

Which Do Hoteliers Rate Higher: Exely or Telivity?

Exely’s extensive review base (100 reviews, with 57 in the last 6 months) and an overall rating of 88.3 HT Score indicate high satisfaction. Hotels across segments—especially boutique, city center, and resorts—rate Exely highly for ease of use, support, and value. Telivity’s lack of reviews prevents any meaningful comparison. The recent reviews for Exely reinforce its market leadership. Edge: Exely.

How Much Do Exely and Telivity Cost?

Exely charges $400 monthly for its platform, with no freemium options, implementation fees, or trial periods. Telivity does not publicly disclose pricing, which may suggest a custom quote process. Given the transparent pricing and clear value proposition of Exely, it is easier to budget and plan accordingly.

What Type of Hotel Should Use Exely?

• Hotels seeking a full-featured management platform with automation tools, online reputation management, and a booking engine.
• Properties aiming to grow direct bookings while reducing dependence on OTAs.
• Hotels needing multi-channel management and integrated website development.
• Teams that want a scalable system with extensive reporting and guest communication tools.
• Not ideal if your hotel is very small, with minimal operational complexity, or prefers a lightweight, hosted PMS.

What Type of Hotel Should Use Telivity?

• Independent, boutique, or small hotel groups that require basic reservation, room, and revenue reporting.
• Serviced apartments or B&Bs looking for a hosted, easy-to-manage PMS.
• Hotels prioritizing simplicity and quick implementation over feature depth.
• Not ideal if your hotel needs advanced automation, integrations, or revenue management tools.

Exely vs Telivity: The Bottom Line for Hotels

The core difference lies in scale and feature depth. Exely is a comprehensive platform suited for hotels that want to automate operations, grow direct bookings, and manage multiple channels. Telivity provides a straightforward, hosted PMS ideal for small properties that need a reliable, easy-to-use system without extensive customization.

If your hotel is looking for a feature-rich, well-supported, globally available platform with proven results, Exely is the clear choice. It remains the better option for hotels that prioritize operational efficiency, automation, and integrations.

Choose Exely if you value a mature, high-rated platform with a broad feature set, excellent support, and extensive integrations. Opt for Telivity only if your needs are minimal, your property is small, and simplicity outweighs advanced features.

In conclusion, for hotels ready to elevate their management systems and revenue potential, Exely offers a proven, comprehensive solution. Its recent review volume and high satisfaction ratings confirm its market leadership—making it the safer, smarter choice.