Noovy PMS vs. Sirvoy: Which Is Right for You?

Updated May 15, 2026  ·  130 verified reviews analyzed

TLDR

We analyzed 130 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Noovy shines in ROI , with exclusive features like Mobile App and Ancillary revenue tracking.

Sirvoy shines when it comes to customer support , with exclusive features like Gift Vouchers and Automated Assignments.

See the full breakdown below ↓

How Does Noovy PMS Compare to Sirvoy?

Side-by-side ratings based on 130 verified hotelier reviews on HTR.

HTScore
71
85
Likelihood to Recommend
99%
94%
Ease of Use
4.9/5
4.7/5
Customer Support
4.9/5
4.9/5
Value for Money
5.0/5
4.5/5
Starting Price From $600/mo From $200/mo
Verified Reviews 25 105

What Are the Pros and Cons of Noovy PMS vs Sirvoy?

After analyzing 130 verified reviews, Noovy users most value its customer service, automated payment processing, direct otas integration, while Sirvoy users highlight customer support, reservation management, user interface and design. Click any theme to see what reviewers say.

Noovy Noovy Sirvoy Sirvoy
Pros
+ Customer Service
+ Customer Support
+ Automated Payment Processing
+ Reservation Management
+ Direct OTAs Integration
+ User Interface and Design
+ All-in-One Solution
Cons
Design
Functionality Limitations
Reporting Tools
Customization and Adaptability
Translation Issues
Cost and Value for Money

Noovy vs Sirvoy: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Noovy Noovy Sirvoy Sirvoy
Small (10-24 rooms) #39 11 reviews #22 36 reviews
Mid-Size (25-74 rooms) #38 12 reviews #48 3 reviews
Large (75-199 rooms) #46 1 reviews
X-Large (200+ rooms) #27 1 reviews

By Property Type

Segment Noovy Noovy Sirvoy Sirvoy
Boutique #38 14 reviews #29 21 reviews
Luxury #54 2 reviews #37 7 reviews
Branded / Chain #52 2 reviews #42 4 reviews
Extended Stay #35 3 reviews

By Region

Segment Noovy Noovy Sirvoy Sirvoy
North America #23 16 reviews
Europe #22 23 reviews #16 31 reviews
Asia Pacific #13 6 reviews
Middle East #16 2 reviews #27 0 reviews

The Decision

Choosing between Noovy PMS by Noovy and Sirvoy can feel daunting, especially when both platforms aim to streamline your hotel operations. Both products address core hotel management needs—reservations, channel management, and guest communication—but they diverge significantly in features, scale, and pricing. Your decision hinges on what your hotel prioritizes: a comprehensive, all-in-one system or a straightforward, budget-friendly solution.

Noovy offers a full-stack platform with more features and recent reviews, while Sirvoy emphasizes ease of use and affordability. Which aligns better with your hotel’s size and growth plans?

Is Noovy PMS or Sirvoy Better for Hotels?

Both Noovy and Sirvoy serve as property management systems, aiming to make your daily operations smoother. Noovy’s all-in-one system includes a CRM, revenue management, digital registration, and ancillary revenue tracking, making it suitable for hotels seeking a complete platform. Sirvoy, meanwhile, focuses on core functionalities like reservation management and channel connectivity, ideal if simplicity and cost are your main concerns.

Recent review counts favor Sirvoy, with 95 reviews in the last six months compared to Noovy’s zero, implying stronger current user feedback for Sirvoy. Noovy holds a higher overall rating and a superior NPS score, suggesting users find it more reliable and satisfying. Are you looking for a platform that covers every operational detail or one that simplifies the essentials?

Noovy PMS vs Sirvoy: Which Should Your Hotel Choose?

If your hotel needs a full suite of tools to automate operations, boost revenue, and connect with multiple channels, Noovy is the better choice. It’s ideal for mid-sized hotels, boutique properties, and those planning to scale, thanks to its 40+ features, including automated night audits and a mobile app.

On the other hand, if your focus is on straightforward reservation management, quick onboarding, and budget-friendly pricing, Sirvoy suits small hotels, B&Bs, or hostels. Its intuitive interface allows new staff to get up and running fast, making it perfect for properties with limited tech experience.

In summary, go with Noovy if you value feature depth and automation; choose Sirvoy if ease and affordability are your top priorities.

Is Noovy PMS or Sirvoy Easier to Use?

Both products boast high usability ratings—Noovy scores 4.84/5, and Sirvoy scores 4.64/5—indicating ease of navigation and operation. Noovy’s onboarding process is rated 4.78/5, with reviews emphasizing its smooth setup and quick staff adoption, partly thanks to a user-friendly interface designed by former hoteliers. Sirvoy’s onboarding scores 4.6/5; users praise its straightforward setup, especially for small teams or first-time users.

While both systems are easy, Noovy’s broader feature set might introduce a slight learning curve for some users. Edge: Noovy.

Which Has Better Features: Noovy or Sirvoy?

Noovy’s feature count surpasses Sirvoy’s, with 40 verified integrations and functionalities including an integrated CRS, automated night audit, digital registration, ancillary revenue tracking, and a revenue management module. These features are designed to automate and optimize your hotel’s revenue and guest experience.

Sirvoy offers essential features like reservations, channel management, and online booking, with 21 verified partners and three unique features—gift vouchers, automated assignments, and SOC2 compliance. While simpler, these are sufficient for small properties but lack the depth Noovy provides.

Edge: Noovy.

Which Has Better Customer Support: Noovy or Sirvoy?

Both platforms enjoy high customer support ratings—Noovy scores 4.89/5, Sirvoy 4.85/5. Noovy’s reviews frequently mention quick, friendly, and effective support, with users appreciating its 24/7 availability and the support team’s proactive approach. One user said, “Noovy support is exceptional—fast responses and thorough solutions.”

Sirvoy also receives praise for its responsive team, with reviews highlighting “the best service” and “super quick responses,” making onboarding and troubleshooting straightforward. However, Noovy’s more recent reviews and higher satisfaction rating give it a slight edge.

Edge: Noovy.

Which Has More Integrations: Noovy or Sirvoy?

Noovy’s platform connects with 40 verified partners, nearly double Sirvoy’s 21. Shared integrations include major players like SiteMinder, RevControl, and Oaky, but Noovy’s additional integrations with Omnibees, HotelTime, and RateGain expand your options further.

Sirvoy’s integrations are mostly concentrated around booking channels and GDS, with fewer advanced partners. If your hotel relies heavily on diverse tech ecosystems, Noovy’s broader integration network offers more flexibility.

Edge: Noovy.

Which Do Hoteliers Rate Higher: Noovy or Sirvoy?

Noovy’s reviews are overwhelmingly positive, with a 99% likelihood to recommend and recent feedback praising its ease of use, support, and comprehensive features. Its 19 reviews in the last six months reinforce its current relevance and satisfaction.

Sirvoy, with 95 reviews and a 94% recommendation rate, remains popular, especially among small properties and first-time users. However, the limited recent feedback and lower overall ratings make Noovy’s platform appear more favored by current users.

Edge: Noovy.

How Much Do Noovy and Sirvoy Cost?

Noovy charges a flat rate of $600 per month, with no free tier or trial available. Its pricing reflects its all-in-one, feature-rich platform designed for hotels seeking comprehensive automation.

Sirvoy offers a more accessible starting price of $200 per month, with a 30-day trial, making it more appealing for smaller properties or those testing new systems. Its pricing increases with added features, but overall remains budget-friendly.

In summary, Noovy’s higher cost corresponds to its extensive capabilities; Sirvoy’s lower price suits budget-conscious hotels.

What Type of Hotel Should Use Noovy?

  • Hotels that want a unified, all-in-one platform for reservations, channel management, revenue, and guest communication.
  • Properties aiming to automate non-stop operations like night audits and digital registration.
  • Hotels with plans to scale or expand their offerings, like ancillary services and revenue management.
  • Hotels that value detailed reporting and integrations with numerous partners.
  • Teams prepared to invest in a comprehensive system to optimize guest experiences and profitability.

Not ideal if:

  • Your hotel is small, with minimal automation needs.
  • Budget constraints outweigh the desire for a feature-rich platform.
  • You prefer a simple, plug-and-play solution without extensive customization.

What Type of Hotel Should Use Sirvoy?

  • Small to medium properties that prioritize ease of use and quick onboarding.
  • Hotels or hostels with limited tech resources, seeking straightforward reservation and channel management.
  • Properties that need an affordable, reliable system without complex automation.
  • Hotels that want an integrated website builder and mobile-friendly management.
  • Businesses looking for excellent customer support and responsive assistance.

Not ideal if:

  • You require advanced revenue management or detailed reporting.
  • Your property has complex operational needs beyond basic reservations.
  • You seek extensive automation or integrations with niche partners.

Noovy vs Sirvoy: The Bottom Line for Hotels

Noovy presents a comprehensive platform with a broad feature set, ideal for hotels seeking to automate and manage every aspect of their property seamlessly. Its recent reviews and higher ratings underscore its value for hotels ready to grow and innovate.

Sirvoy excels in simplicity, affordability, and ease of onboarding, making it suitable for small properties, hostels, or establishments with limited operational complexity. Its lower cost and user-friendly design make it a practical starting point.

Choose Noovy if your hotel needs a full-tech suite, automation, and scalability. Opt for Sirvoy if your focus is on straightforward reservation management at a budget-friendly price.

In conclusion, for hotels prioritizing detailed features, automation, and current positive sentiment, Noovy is the clear choice. Conversely, for properties seeking simplicity, quick setup, and affordability, Sirvoy fits the bill.

How Much Do Noovy PMS and Sirvoy Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Noovy Noovy Sirvoy Sirvoy
Starting Price From $600/mo From $200/mo

Which Features Does Noovy PMS Have That Sirvoy Doesn't (and Vice Versa)?

According to HTR's product database, Noovy PMS and Sirvoy share 40 features. Here are the key differences — features one has that the other lacks.

Feature Noovy Noovy Sirvoy Sirvoy
Ancillary revenue tracking
Automated Assignments
Automated night audit
Digital Registration
Gift Vouchers
Integrated CRS
Mobile App
Revenue management module
SOC2 Complaint

Noovy vs Sirvoy: The Bottom Line

Noovy
Noovy
5.0/5 from 25 reviews

What hoteliers love

Ease of Use 94% positive

Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.

Customer Service 100% positive

Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.

Automated Payment Processing 64% positive

The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.

Where hoteliers push back

Design 62% negative

Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.

Reporting Tools 43% negative

The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.

Ranks higher for

Mid-Size (25-74 rooms) #38 vs #48
City Center Hotels #24 vs #40
Airport/Conference Hotels #33 vs #35
DE #12 vs #14

Unique capabilities

Integrated CRS Automated night audit Mobile App Digital Registration Ancillary revenue tracking
4.8/5 ease of use 4.9/5 support 40 integrations
Visit Profile
Sirvoy
Sirvoy
4.7/5 from 105 reviews

What hoteliers love

Customer Support 94% positive

Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.

Ease of Use 83% positive

Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.

Reservation Management 75% positive

Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suite... Users highlight the system's efficiency in managing reservations and guest profiles. However, certain functionalities such as linking rooms into suites or offering package deals are noted as areas that require enhancement.

Where hoteliers push back

Functionality Limitations 100% negative

Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved fin... Some users express dissatisfaction with Sirvoy's reporting limitations, specifically the absence of a daily sales report and the need for improved financial and invoicing features. There's also feedback on the lack of advanced CRM options and difficulties in integrating upselling features.

Customization and Adaptability 73% negative

Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wis... Sirvoy allows for some degree of customization which users find helpful in tailoring the system to their specific property needs. Yet, a few users wish for more flexibility in invoice customization and dynamic billing options.

Ranks higher for

Small (10-24 rooms) #22 vs #39
X-Small (< 10 rooms) #10 vs #46
Bed & Breakfast & Inns #24 vs #51
Boutique #29 vs #38

Unique capabilities

Gift Vouchers Automated Assignments SOC2 Complaint
4.7/5 ease of use 4.9/5 support 21 integrations
Visit Website

Where the ratings diverge most

Overall Rating Noovy 5.0 vs 0.0 (+5)
Value for Money Noovy 5.0 vs 4.5 (+0.5)

Frequently Asked Questions About Noovy PMS vs Sirvoy

Can Noovy PMS replace Sirvoy?

It depends on your requirements. Noovy PMS and Sirvoy share many core Property Management Systems features, but each has unique capabilities. Noovy PMS offers 40 verified integration partners, while Sirvoy offers 21. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Noovy PMS or Sirvoy offer a free plan?

Noovy PMS: No. Sirvoy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Noovy PMS and Sirvoy?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Noovy has an HT Score of 71 and Sirvoy has 85. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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