Noovy PMS vs. Sirvoy: Which Is Right for You?

Updated July 7, 2026  ·  152 verified reviews analyzed

TLDR

We analyzed 152 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Noovy shines in ROI , with exclusive features like Mobile App and Ancillary revenue tracking.

Sirvoy shines when it comes to customer support , with exclusive features like Gift Vouchers and Automated Assignments.

See the full breakdown below ↓

How Does Noovy PMS Compare to Sirvoy?

Side-by-side ratings based on 152 verified hotelier reviews on HTR.

HTScore
71
87
Likelihood to Recommend
99%
94%
Ease of Use
4.9/5
4.6/5
Customer Support
4.9/5
4.9/5
Value for Money
5.0/5
4.5/5
Starting Price From $600/mo From $200/mo
Verified Reviews 25 127

What Are the Pros and Cons of Noovy PMS vs Sirvoy?

After analyzing 152 verified reviews, Noovy users most value its ease of use, customer service, automated payment processing, while Sirvoy users highlight customer support, user experience, customization. Click any theme to see what reviewers say.

Noovy Noovy Sirvoy Sirvoy
Pros
+ Ease of Use
+ Customer Support
+ Customer Service
+ User Experience
+ Automated Payment Processing
+ Customization
+ Direct OTAs Integration
+ Channel Management
Cons
Design
Functional Limitations
Reporting Tools
Pricing and Revenue Management
Translation Issues
Integration Options

Noovy vs Sirvoy: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Noovy Noovy Sirvoy Sirvoy
Small (10-24 rooms) #39 11 reviews #22 36 reviews
Mid-Size (25-74 rooms) #38 12 reviews #48 3 reviews
Large (75-199 rooms) #46 1 reviews
X-Large (200+ rooms) #27 1 reviews

By Property Type

Segment Noovy Noovy Sirvoy Sirvoy
Boutique #38 14 reviews #29 21 reviews
Luxury #54 2 reviews #37 7 reviews
Branded / Chain #52 2 reviews #42 4 reviews
Extended Stay #35 3 reviews

By Region

Segment Noovy Noovy Sirvoy Sirvoy
North America #23 16 reviews
Europe #22 23 reviews #16 31 reviews
Asia Pacific #13 6 reviews
Middle East #16 2 reviews #27 0 reviews

The Decision

Choosing between Noovy PMS by Noovy and Sirvoy can feel daunting, especially when both platforms aim to streamline your hotel operations. Both products address core hotel management needs—reservations, channel management, and guest communication—but they diverge significantly in features, scale, and pricing. Your decision hinges on what your hotel prioritizes: a comprehensive, all-in-one system or a straightforward, budget-friendly solution.

Noovy offers a full-stack platform with more features and recent reviews, while Sirvoy emphasizes ease of use and affordability. Which aligns better with your hotel’s size and growth plans?

Is Noovy PMS or Sirvoy Better for Hotels?

Both Noovy and Sirvoy serve as property management systems, aiming to make your daily operations smoother. Noovy’s all-in-one system includes a CRM, revenue management, digital registration, and ancillary revenue tracking, making it suitable for hotels seeking a complete platform. Sirvoy, meanwhile, focuses on core functionalities like reservation management and channel connectivity, ideal if simplicity and cost are your main concerns.

Recent review counts favor Sirvoy, with 95 reviews in the last six months compared to Noovy’s zero, implying stronger current user feedback for Sirvoy. Noovy holds a higher overall rating and a superior NPS score, suggesting users find it more reliable and satisfying. Are you looking for a platform that covers every operational detail or one that simplifies the essentials?

Noovy PMS vs Sirvoy: Which Should Your Hotel Choose?

If your hotel needs a full suite of tools to automate operations, boost revenue, and connect with multiple channels, Noovy is the better choice. It’s ideal for mid-sized hotels, boutique properties, and those planning to scale, thanks to its 40+ features, including automated night audits and a mobile app.

On the other hand, if your focus is on straightforward reservation management, quick onboarding, and budget-friendly pricing, Sirvoy suits small hotels, B&Bs, or hostels. Its intuitive interface allows new staff to get up and running fast, making it perfect for properties with limited tech experience.

In summary, go with Noovy if you value feature depth and automation; choose Sirvoy if ease and affordability are your top priorities.

Is Noovy PMS or Sirvoy Easier to Use?

Both products boast high usability ratings—Noovy scores 4.84/5, and Sirvoy scores 4.64/5—indicating ease of navigation and operation. Noovy’s onboarding process is rated 4.78/5, with reviews emphasizing its smooth setup and quick staff adoption, partly thanks to a user-friendly interface designed by former hoteliers. Sirvoy’s onboarding scores 4.6/5; users praise its straightforward setup, especially for small teams or first-time users.

While both systems are easy, Noovy’s broader feature set might introduce a slight learning curve for some users. Edge: Noovy.

Which Has Better Features: Noovy or Sirvoy?

Noovy’s feature count surpasses Sirvoy’s, with 40 verified integrations and functionalities including an integrated CRS, automated night audit, digital registration, ancillary revenue tracking, and a revenue management module. These features are designed to automate and optimize your hotel’s revenue and guest experience.

Sirvoy offers essential features like reservations, channel management, and online booking, with 21 verified partners and three unique features—gift vouchers, automated assignments, and SOC2 compliance. While simpler, these are sufficient for small properties but lack the depth Noovy provides.

Edge: Noovy.

Which Has Better Customer Support: Noovy or Sirvoy?

Both platforms enjoy high customer support ratings—Noovy scores 4.89/5, Sirvoy 4.85/5. Noovy’s reviews frequently mention quick, friendly, and effective support, with users appreciating its 24/7 availability and the support team’s proactive approach. One user said, “Noovy support is exceptional—fast responses and thorough solutions.”

Sirvoy also receives praise for its responsive team, with reviews highlighting “the best service” and “super quick responses,” making onboarding and troubleshooting straightforward. However, Noovy’s more recent reviews and higher satisfaction rating give it a slight edge.

Edge: Noovy.

Which Has More Integrations: Noovy or Sirvoy?

Noovy’s platform connects with 40 verified partners, nearly double Sirvoy’s 21. Shared integrations include major players like SiteMinder, RevControl, and Oaky, but Noovy’s additional integrations with Omnibees, HotelTime, and RateGain expand your options further.

Sirvoy’s integrations are mostly concentrated around booking channels and GDS, with fewer advanced partners. If your hotel relies heavily on diverse tech ecosystems, Noovy’s broader integration network offers more flexibility.

Edge: Noovy.

Which Do Hoteliers Rate Higher: Noovy or Sirvoy?

Noovy’s reviews are overwhelmingly positive, with a 99% likelihood to recommend and recent feedback praising its ease of use, support, and comprehensive features. Its 19 reviews in the last six months reinforce its current relevance and satisfaction.

Sirvoy, with 95 reviews and a 94% recommendation rate, remains popular, especially among small properties and first-time users. However, the limited recent feedback and lower overall ratings make Noovy’s platform appear more favored by current users.

Edge: Noovy.

How Much Do Noovy and Sirvoy Cost?

Noovy charges a flat rate of $600 per month, with no free tier or trial available. Its pricing reflects its all-in-one, feature-rich platform designed for hotels seeking comprehensive automation.

Sirvoy offers a more accessible starting price of $200 per month, with a 30-day trial, making it more appealing for smaller properties or those testing new systems. Its pricing increases with added features, but overall remains budget-friendly.

In summary, Noovy’s higher cost corresponds to its extensive capabilities; Sirvoy’s lower price suits budget-conscious hotels.

What Type of Hotel Should Use Noovy?

  • Hotels that want a unified, all-in-one platform for reservations, channel management, revenue, and guest communication.
  • Properties aiming to automate non-stop operations like night audits and digital registration.
  • Hotels with plans to scale or expand their offerings, like ancillary services and revenue management.
  • Hotels that value detailed reporting and integrations with numerous partners.
  • Teams prepared to invest in a comprehensive system to optimize guest experiences and profitability.

Not ideal if:

  • Your hotel is small, with minimal automation needs.
  • Budget constraints outweigh the desire for a feature-rich platform.
  • You prefer a simple, plug-and-play solution without extensive customization.

What Type of Hotel Should Use Sirvoy?

  • Small to medium properties that prioritize ease of use and quick onboarding.
  • Hotels or hostels with limited tech resources, seeking straightforward reservation and channel management.
  • Properties that need an affordable, reliable system without complex automation.
  • Hotels that want an integrated website builder and mobile-friendly management.
  • Businesses looking for excellent customer support and responsive assistance.

Not ideal if:

  • You require advanced revenue management or detailed reporting.
  • Your property has complex operational needs beyond basic reservations.
  • You seek extensive automation or integrations with niche partners.

Noovy vs Sirvoy: The Bottom Line for Hotels

Noovy presents a comprehensive platform with a broad feature set, ideal for hotels seeking to automate and manage every aspect of their property seamlessly. Its recent reviews and higher ratings underscore its value for hotels ready to grow and innovate.

Sirvoy excels in simplicity, affordability, and ease of onboarding, making it suitable for small properties, hostels, or establishments with limited operational complexity. Its lower cost and user-friendly design make it a practical starting point.

Choose Noovy if your hotel needs a full-tech suite, automation, and scalability. Opt for Sirvoy if your focus is on straightforward reservation management at a budget-friendly price.

In conclusion, for hotels prioritizing detailed features, automation, and current positive sentiment, Noovy is the clear choice. Conversely, for properties seeking simplicity, quick setup, and affordability, Sirvoy fits the bill.

How Much Do Noovy PMS and Sirvoy Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Noovy Noovy Sirvoy Sirvoy
Starting Price From $600/mo From $200/mo

Feature Comparison: Noovy PMS vs Sirvoy

These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.

Feature Noovy Noovy Sirvoy Sirvoy
Accounting & Finance
100%
80%
Direct billing
RevPaR & ADR Reports
Multi-currency
Transactional Emails (booking, folios, etc)
Automated night audit
Marketing & Ecommerce
88%
100%
Guest Communication (SMS Messaging)
Native Email Marketing
Guest profiles
Guest CRM
Gift Vouchers
Channel Manager
Booking Engine
Transactional Emails (booking, folios, etc)
Administration & Configuration
75%
75%
Centralized user & role management
Multi-lingual
Cloud based
On premise
Customer Management
100%
100%
Guest Communication (SMS Messaging)
Guest profiles
Centralized Messaging
Transactional Emails (booking, folios, etc)
Front Office
92%
75%
Mobile Device Notes & Tasks (Voice-to-Text)
Mobile App
Automated night audit
Calendar view
Multi-lingual
Task Management
Automated reminders
Guest profiles
Tablet/Kiosk Check-in
Payment Requests
Centralized Messaging
Automated Space Optimization
Groups Management
100%
100%
Group functionality
Automated Space Optimization
Guest Experience
89%
56%
Integrated ID & Passport Scanner
Digital Registration
Guest App
Online Check-in
Online Checkout
Guest Messaging
Transactional Emails (booking, folios, etc)
ID Scanning & Registration Pre-fill
Lobby Kiosk
Housekeeping
63%
75%
Housekeeping module
Housekeeping Mobile App
Real-Time Status Updates
Automated Assignments
Real Time Reporting
Shift Planning
Employee Messaging
Online Checkout
Payments
100%
100%
Integrated Payment Terminal & Card Reader
Direct billing
Multi-currency
Payment processing
Payment Requests
Reservations Management
89%
89%
RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart
Rate Management
Automated Space Optimization
Rules Based Room Assignments
Transactional Emails (booking, folios, etc)
Revenue Management
100%
60%
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Revenue management module
Base Pricing
Taxes & Compliance
75%
100%
PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration
Support & Training
100%
100%
Online 24/7 support
Food & Beverage
0%
0%
EPoS
Spa
0%
0%
Spa & Wellness Module

Noovy vs Sirvoy: The Bottom Line

Noovy
Noovy
5.0/5 from 25 reviews

What hoteliers love

Ease of Use 94% positive

Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.

Customer Service 100% positive

Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.

Automated Payment Processing 64% positive

The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.

Where hoteliers push back

Design 62% negative

Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.

Reporting Tools 43% negative

The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.

Ranks higher for

Mid-Size (25-74 rooms) #38 vs #48
City Center Hotels #24 vs #40
Airport/Conference Hotels #33 vs #35
DE #12 vs #14

Unique capabilities

Integrated CRS Automated night audit Mobile App Digital Registration Ancillary revenue tracking
4.8/5 ease of use 4.9/5 support 40 integrations
Visit Profile
Sirvoy
Sirvoy
4.7/5 from 127 reviews

What hoteliers love

Customer Support 93% positive

Customers commend Sirvoy for its exceptional support team, characterized by quick, professional, and effective service. The team is noted for being re... Customers commend Sirvoy for its exceptional support team, characterized by quick, professional, and effective service. The team is noted for being readily available and providing valuable assistance, which enhances the overall user experience.

User Experience 100% positive

Sirvoy is frequently praised for its intuitive user interface, offering an easy and efficient setup process. Users find the system straightforward to... Sirvoy is frequently praised for its intuitive user interface, offering an easy and efficient setup process. Users find the system straightforward to use daily, which significantly simplifies management operations. The platform’s user-friendliness supports quick onboarding and day-to-day operation.

Customization 71% positive

The system is lauded for its customization capabilities, especially in the booking engine and guest profiles. However, some requests were noted for fu... The system is lauded for its customization capabilities, especially in the booking engine and guest profiles. However, some requests were noted for further customization options, such as additional integrations and the ability to tailor discounts.

Where hoteliers push back

Functional Limitations 95% negative

While Sirvoy generally meets user needs, some raise issues with specific advanced features like pricing adjustments and reporting. Requests for enhanc... While Sirvoy generally meets user needs, some raise issues with specific advanced features like pricing adjustments and reporting. Requests for enhancements in these areas are mentioned.

Pricing and Revenue Management 82% negative

Sirvoy offers a comprehensive pricing module, though some users find it complex and lacking flexibility. Specific feedback suggests the need for more... Sirvoy offers a comprehensive pricing module, though some users find it complex and lacking flexibility. Specific feedback suggests the need for more user-friendly pricing and discount setting options, which can impact revenue optimization efforts.

Ranks higher for

Small (10-24 rooms) #22 vs #39
X-Small (< 10 rooms) #10 vs #46
Bed & Breakfast & Inns #24 vs #51
Boutique #29 vs #38

Unique capabilities

Gift Vouchers Automated Assignments SOC2 Complaint
4.6/5 ease of use 4.9/5 support 21 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Noovy 5.0 vs 0.0 (+5)
Value for Money Noovy 5.0 vs 4.4 (+0.5)

Frequently Asked Questions About Noovy PMS vs Sirvoy

Can Noovy PMS replace Sirvoy?

It depends on your requirements. Noovy PMS and Sirvoy share many core Property Management Systems features, but each has unique capabilities. Noovy PMS offers 40 verified integration partners, while Sirvoy offers 21. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Noovy PMS or Sirvoy offer a free plan?

Noovy PMS: No. Sirvoy: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Noovy PMS and Sirvoy?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Noovy has an HT Score of 71 and Sirvoy has 87. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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