Compare Tripadvisor (Reputation Pro) vs Flexkeeping (Glitch Management) vs GuestRevu (Surveys)

Tripadvisor

Tripadvisor (Reputation Pro)

1 reviews
Flexkeeping

Flexkeeping (Glitch Management)

19 reviews
GuestRevu

GuestRevu (Surveys)

434 reviews

Compare Tripadvisor (Reputation Pro) vs Flexkeeping (Glitch Management) vs GuestRevu (Surveys)

Guest Survey Software vendor comparison between Tripadvisor (Reputation Pro) vs Flexkeeping (Glitch Management) vs GuestRevu (Surveys). Find out which Guest Survey Software is right for you based on realtime data from 454 verified hotelier reviews across 58 countries.

Tripadvisor

Tripadvisor

Ranked 12 (out of 25)

5.0
1 reviews
View profile
Flexkeeping

Flexkeeping

Ranked 5 (out of 25)

5.0
19 reviews
View profile
GuestRevu

GuestRevu

Ranked 1 (out of 25)

4.8
434 reviews
View profile

Ratings Summary

HT Score

Tripadvisor (Reputation Pro)

unranked HTScore Icon

Flexkeeping (Glitch Management)

unranked HTScore Icon

GuestRevu (Surveys)

100 HTScore Icon
Popularity

Tripadvisor (Reputation Pro)

1 verified reviews

Flexkeeping (Glitch Management)

19 verified reviews

GuestRevu (Surveys)

434 verified reviews
Likelihood to Recommend

Tripadvisor (Reputation Pro)

100%

Flexkeeping (Glitch Management)

99%

GuestRevu (Surveys)

95%
Ease of Use

Tripadvisor (Reputation Pro)

5

Flexkeeping (Glitch Management)

5

GuestRevu (Surveys)

4.7
ROI

Tripadvisor (Reputation Pro)

4.5

Flexkeeping (Glitch Management)

4.8

GuestRevu (Surveys)

4.6
Implementation

Tripadvisor (Reputation Pro)

Not enough data available

Flexkeeping (Glitch Management)

4.9

GuestRevu (Surveys)

4.6
Customer Support

Tripadvisor (Reputation Pro)

4.5

Verified Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

GuestRevu (Surveys)

4.7

Verified Customer Support

Certificate of Excellence

Tripadvisor (Reputation Pro)

Flexkeeping (Glitch Management)

GuestRevu (Surveys)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Tripadvisor (Reputation Pro)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GuestRevu (Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Tripadvisor
vs.
Flexkeeping
vs.
GuestRevu

Customers

Top 3 Segments

Tripadvisor (Reputation Pro)

Other - 100%
Resorts - 0%
Motels - 0%

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%

GuestRevu (Surveys)

Boutiques - 21%
Resorts - 17%
Luxury Hotels - 11%
Featured clients
-

Flexkeeping (Glitch Management)

GuestRevu (Surveys)

GuestRevu doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Tripadvisor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

GuestRevu Average GuestRevu

Tripadvisor (Reputation Pro)

Pricing Available By Request
Tripadvisor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

GuestRevu (Surveys)

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Custom Price Quote
Tripadvisor
vs.
Flexkeeping
vs.
GuestRevu
1-click quote request

What Customers Are Saying

Most Recent Review

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

GuestRevu (Surveys)

Excellent guest review platform

Group Marketing Manager
Most Positive Review

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

GuestRevu (Surveys)

Be up to date, full automatic

MD
Most Critical

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas

Flexkeeping (Glitch Management)

Amazing company

GM

GuestRevu (Surveys)

Excellent company to work with.

General Manager
References
-

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available

GuestRevu (Surveys)

Kevin Charity
CEO The Coaching Inn Group

Gareth Jones
Revenue Supervisor Hotel Portmeirion & Castell Deudraeth

Kat Kunze
Global Sales Leader VISIONAPARTMENTS Zurich Albertstrasse

Laurence Wall
Director of Operations Crazy Bear Fitzrovia

General Info

Screenshots
Integrations

Tripadvisor (Reputation Pro)

Booking Engine (22) Channel Managers (22) Property Management Systems (20)
View all integrations (59)

Flexkeeping (Glitch Management)

Property Management Systems (12) Hotel Management Software (7) Channel Managers (3)
View all integrations (20)

GuestRevu (Surveys)

Property Management Systems (22) Hotel Management Software (10) Booking Engine (8)
View all integrations (37)
Recent Articles

Tripadvisor (Reputation Pro)

Tripadvisor doesn’t have any recent articles