We are a technology firm that promises to increase your communication, guest experience and staff accountability for the hospitality industry.
Enseo
4.6 (6 REVIEWS)
HT Score
unranked
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Enseo
Unranked in Hospitality TV
ENSEO ENABLES HOTELS TO ENGAGE MORE DEEPLY WITH THEIR GUESTS BY PROVIDING THEM WITH MORE UNIQUE CONTENT CHOICES
92% recommended by 6 hotels
More than 50% of Enseo’s reviews come from United States of America.
Ratings Summary
Ease of Use
4.2/5
Customer Support
3.8/5
ROI
3.3/5
Implementation
3.8/5
Recommended by
Achievements
This vendor's trending score is rising, Enseo is the #9 most trending product in the Hospitality TV category (out of 45) and the #694 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreEnseo’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
About Enseo
Founded in 2000 | Headquarters in Richardson, TX | 106 employees
Enseo powers and manages the world’s largest fully-monitored out-of-home media network, reaching over 44 million people annually. With a 17-year history in hospitality, Enseo is the fastest growing technology-based services provider delivering sustainable innovation for the largest hotel groups worldwide. The Enseo solution includes guestroom entertainment, Wi-Fi, hotel branding, remote monitoring and management, group features, digital signage and more. Enseo enables hotels to engage more deeply with their guests by providing them with more unique content choices such as Over-The-Top (OTT) applications, and Bluetooth® connectivity all through the guest room TV. Enseo is the first hospitality integrator to license and deploy Netflix®, Pandora®, YouTube®, Hulu® and Crackle®. In addition to guest room control and entertainment, Enseo is the most deployed digital signage platform worldwide powering digital signage in hospitality, retail, healthcare, and stadiums/arenas. For more information, visit www.enseo.com.
Capabilities
Enseo doesn’t have any benefits or use cases available
Features
Branding & Customization
4/5 features
Casting & Streaming
4/5 features
Messaging & Communication
4/5 features
Promotions
4/5 features
Analytics & Reporting
4/5 features
Security & Data Management
4/5 features
Other
0/2 features
Pricing
Pricing Available By Request
Enseo has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare Enseo to Top Alternatives
Elevate your guest experience by providing smart-room features — like hospitality TV casting.
A set-top box-free IPTV hosted solution that runs on hospitality Smart TVs. Ease and flexibility, for every guest.
Want to find out if Enseo is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
0
Very poor service
IT Manager from 200 to 499 room Resort in Anaheim (United States of America)
Verified
2 years ago
Very poor customer service. The sales and technical support are both terrible.
We have been having issues with Showtime and been requesting support but they have ignored our request.
United States of America
United States of America
IT Manager
X-Large Hotel
10
It’s like watch your home TV on the road
General Manager from 100 to 199 room Branded Hotel in San Jose (United States of America)
Verified
5 years ago
Easy and safe. Signs me out at checkout and it’s free. Has tons of options to add from an operator standpoint. Guest love it and don’t have to listen to lame excuses about adjusting off movies any more
United States of America
United States of America
General Manager
Large Hotel
9
Enseo product allows customers to bring in their own media into their guestroom
General Manager from Branded Hotel in San Jose (United States of America)
Verified
6 years ago
The menus are incredible intuitive for our guests
United States of America
United States of America
General Manager
10
A fast and easy system for in-room entertainment
General Manager from 200 to 499 room in Chicago (United States of America)
Verified
6 years ago
All in one, TV & WiFi in one system which simplifies customer service outreach when you have an issue. One of the main benefits that helped guide us towards Enseo vs. other competitors was the ability to install the system with our existing cabling.
United States of America
United States of America
General Manager
X-Large Hotel
9
Install is easy and the ROI is good.
General Manager from 100 to 199 room Branded Hotel in San Jose (United States of America)
Verified
6 years ago
Ensue is really easy to use and the implementation process was seamless
United States of America
United States of America
General Manager
Large Hotel
8
Ensure installation is on point and realize it's a guest convenience, not a money maker
General Manager from 200 to 499 room Luxury Hotel in Miami Beach (United States of America)
Verified
6 years ago
Enseo is incredibly easy to use, visually appealing and allows us to brand the information and entertainment experience
United States of America
United States of America
General Manager
X-Large Hotel
- 1
It looks like Enseo is not recommended by any hotels
Check out the top 10 most recommended Enseo alternativesExpert Q&A and Partner Recommendations
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Enseo hasn’t been recommended by any experts or partners yet
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Support
Unverified
Enseo has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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