Ranked #7 out of 41 in Hospitality TV
Enseo’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreEnseo powers and manages the world’s largest fully-monitored out-of-home media network, reaching over 44 million people annually. With a 17-year history in hospitality, Enseo is the fastest growing technology-based services provider delivering sustainable innovation for the largest hotel groups worldwide. The Enseo solution includes guestroom entertainment, Wi-Fi, hotel branding, remote monito...
Enseo doesn’t have any verified integrations. Check back later for new Enseo integrations.
92% recommend
General Manager in San Jose (United States)
Ensue is really easy to use and the implementation process was seamless
General Manager in Chicago (United States)
All in one, TV & WiFi in one system which simplifies customer service outreach when you have an issue. One of the main benefits that helped guide us towards Enseo vs. other competitors was the ability to install the syst...
IT Manager
Responsiveness to customer issues is very slow. We have been trying to solve an issue with our service for month now.
General Manager in Chicago (United States)
No dislikes that I can think of.
General Manager in San Jose (United States)
It's very cost prohibitive
Enseo hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsWe are a technology firm that promises to increase your communication, guest experience and staff accountability for the hospitality industry.
Elevate your guest experience by providing easy access to content your guests want—their own.
Give guests the at home-like viewing experience that they expect.
This vendor is 100% below the category average..
This vendor has fewer recent reviews than average compared to other top Hospitality TV providers. It is advised that you ask for recent references before proceeding.
October 08, 2021
IT Manager from Resorts in Anaheim (United States of America)
Very poor customer service. The sales and technical support are both terrible. We have been having issues with Showtime and been requesting support but they have ignored our request.
Responsiveness to customer issues is very slow. We have been trying to solve an issue with our service for month now.
January 17, 2018
General Manager from Hostels in San Jose (United States of America)
Easy and safe. Signs me out at checkout and it’s free. Has tons of options to add from an operator standpoint. Guest love it and don’t have to listen to lame excuses about adjusting off movies any mor...
Interface my login info with my Marriott login so when a guest checks in they are automatically signed in. One more step for easy access and convenience.
May 24, 2017
General Manager from Luxury Hotels in Miami Beach (United States of America)
Enseo is incredibly easy to use, visually appealing and allows us to brand the information and entertainment experience
We had a number of rooms offline for weeks - implementation took a pretty long time
April 24, 2017
General Manager from Luxury Hotels in San Jose (United States of America)
Ensue is really easy to use and the implementation process was seamless
I was fine with the process so I did not find anything that I disliked.
April 13, 2017
General Manager from Other in Chicago (United States of America)
All in one, TV & WiFi in one system which simplifies customer service outreach when you have an issue. One of the main benefits that helped guide us towards Enseo vs. other competitors was the ability to ...
No dislikes that I can think of.
March 29, 2017
General Manager from Branded Hotels in San Jose (United States of America)
The menus are incredible intuitive for our guests
It's very cost prohibitive
Enseo hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
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General Manager in Miami Beach (United States)
Enseo is incredibly easy to use, visually appealing and allows us to brand the information and entertainment experience