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ZAFIRO Mobile
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
ZAFIRO Mobile
Unranked in Hotel Guest Apps
Guest app to access all the hotel services
89% recommended by 9 hotels
Zafiro has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is Zafiro?
Founded in 2006 | Headquarters in Zaragoza (Spain) | 50 employees
ZAFIRO Mobile is a customer experience management platform designed to transform the hotel guest journey into a seamless, contactless experience. It offers both an app version, which can be customized for individual hotels, and a web version that guests can access directly without needing to download anything. This flexibility ensures that guests can easily interact with hotel services, from check-in to room service, through their mobile devices. For hoteliers, ZAFIRO Mobile enhances operational efficiency and improves guest satisfaction by streamlining processes and reducing physical interactions, making it an invaluable tool in today's digital age.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Zafiro products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Zafiro Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Zafiro Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Zafiro
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Zafiro's Provided Description:
"ZAFIRO Mobile transforms the customer journey into a contactless journey. The solution is available in both an app version, customized for the hotel, and a web version, with direct access without downloading by the guest."
FAQs
ZAFIRO Mobile Alternatives
Not sure if Zafiro is right for your hotel? Here are similar Hotel Guest Apps vendors that could be a good fit for your hotel:
Features
Communication & Messaging
4/5 features
Content Management
4/5 features
Upselling
4/5 features
Request Management
4/5 features
Q2 '26 Hotel Guest Apps Survey Insights
Is Zafiro a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 19
Mid-sized
95%
(217)
Duve is a top Hotel Guest Apps pick among mid-sized hotels on HotelTechReport because reviewers point to QR code access, so guests can pull up information and requests on property without a download. It also cuts front desk questions before arrival.
#1
of 15
Small
92%
(135)
Duve is a top Hotel Guest Apps pick among Small on HotelTechReport for one place to handle pre-arrival forms, check-in, upsells, and messaging, cutting the back-and-forth staff spend with guests. Hoteliers also like the Guest App with no download.
#1
of 12
Large
97%
(131)
Duve is a top Hotel Guest Apps pick among Large on HotelTechReport, because hoteliers point to its customizable guest app that holds pre-arrival details, in-stay information, and upsells in one place for guests and staff.
Mid-sized
95%
(217)
#1
of 19
Duve is a top Hotel Guest Apps pick among mid-sized hotels on HotelTechReport because reviewers point to QR code access, so guests can pull up information and requests on property without a download. It also cuts front desk questions before arrival.
Small
92%
(135)
#1
of 15
Duve is a top Hotel Guest Apps pick among Small on HotelTechReport for one place to handle pre-arrival forms, check-in, upsells, and messaging, cutting the back-and-forth staff spend with guests. Hoteliers also like the Guest App with no download.
Large
97%
(131)
#1
of 12
Duve is a top Hotel Guest Apps pick among Large on HotelTechReport, because hoteliers point to its customizable guest app that holds pre-arrival details, in-stay information, and upsells in one place for guests and staff.
Rank
Hotel type
Popular alternatives
#1
of 19
Boutique Hotels
94%
(224)
Duve is a top Hotel Guest Apps pick among Boutique on HotelTechReport, with hoteliers pointing to WhatsApp messaging and pre-arrival check-in that cuts front desk calls and queues. Guests can also buy upsells before arrival, which helps the desk handle busy check-in hours.
#1
of 17
City Center Hotels
95%
(220)
Duve is a top Hotel Guest Apps pick among City-Center-Hotel on HotelTechReport for its Communication Hub, which lets staff reach guests by WhatsApp, email, SMS, and chat from one place. Hoteliers say it cuts front desk queues with online check-in.
#1
of 16
Bed & Breakfast & Inns
95%
(146)
Duve is a top Hotel Guest Apps pick among Bed-N-Breakfast on HotelTechReport, because reviewers single out its pre-arrival communication and online check-in that let guests handle arrival details before they show up. That matters when a lean team wants fewer front-desk calls and shorter waits.
Boutique Hotels
94%
(224)
#1
of 19
Duve is a top Hotel Guest Apps pick among Boutique on HotelTechReport, with hoteliers pointing to WhatsApp messaging and pre-arrival check-in that cuts front desk calls and queues. Guests can also buy upsells before arrival, which helps the desk handle busy check-in hours.
City Center Hotels
95%
(220)
#1
of 17
Duve is a top Hotel Guest Apps pick among City-Center-Hotel on HotelTechReport for its Communication Hub, which lets staff reach guests by WhatsApp, email, SMS, and chat from one place. Hoteliers say it cuts front desk queues with online check-in.
Bed & Breakfast & Inns
95%
(146)
#1
of 16
Duve is a top Hotel Guest Apps pick among Bed-N-Breakfast on HotelTechReport, because reviewers single out its pre-arrival communication and online check-in that let guests handle arrival details before they show up. That matters when a lean team wants fewer front-desk calls and shorter waits.
Rank
Region
Popular alternatives
#1
of 18
Europe
93%
(225)
Duve is a top Hotel Guest Apps pick among Europe on HotelTechReport, with multilingual automated messages and a customizable guest app that helps hoteliers keep pre-arrival and in-stay communication clear.
#2
of 9
North America
88%
(52)
Duve is a top Hotel Guest Apps pick among North America on HotelTechReport because hoteliers value its pre check-in flow, which captures guest information before arrival and supports contactless check-in when there is no front desk.
#1
of 4
Middle East
99%
(247)
Duve is a top Hotel Guest Apps pick among Middle East on HotelTechReport, and reviewers single out its pre-arrival guest info and WhatsApp contact that cut front desk questions. Hoteliers say guests get building details and restaurant reminders before arrival.
Europe
93%
(225)
#1
of 18
Duve is a top Hotel Guest Apps pick among Europe on HotelTechReport, with multilingual automated messages and a customizable guest app that helps hoteliers keep pre-arrival and in-stay communication clear.
North America
88%
(52)
#2
of 9
Duve is a top Hotel Guest Apps pick among North America on HotelTechReport because hoteliers value its pre check-in flow, which captures guest information before arrival and supports contactless check-in when there is no front desk.
Middle East
99%
(247)
#1
of 4
Duve is a top Hotel Guest Apps pick among Middle East on HotelTechReport, and reviewers single out its pre-arrival guest info and WhatsApp contact that cut front desk questions. Hoteliers say guests get building details and restaurant reminders before arrival.
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Zafiro Reviews Summary
Terrible
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, ZAFIRO Mobile is the #30 most trending product in the Hotel Guest Apps category (out of 94) and the #930 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreZafiro’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Zafiro Pricing
Pricing Available By Request
Zafiro has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare Zafiro to Top Alternatives
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Hotelier Rating
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It looks like Zafiro is not recommended by any hotels
Check out the top 10 most recommended Zafiro alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
ZAFIRO's wide product are very stable, reliable, ease of use and management, very user friendly and performing up to expectations. Their pre sales team is very skilled and experience throughout the project deployment.
Showing all answers to: "What does this product or service do well?"
ZAFIRO's wide product are very stable, reliable, ease of use and management, very user friendly and performing up to expectations. Their pre sales team is very skilled and experience throughout the project deployment.
Question:
What differentiates this product or service from the competition?
Answer:
ZAFIRO product has very good product range and their service deliverables are outstanding. It's have been a great working experience with them. Their after sales services and support has been very efficient.
Showing all answers to: "What differentiates this product or service from the competition?"
ZAFIRO product has very good product range and their service deliverables are outstanding. It's have been a great working experience with them. Their after sales services and support has been very efficient.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
ZAFIRO IPTV technology ensures the comfort of the guest, by providing the hotel with a modular solution adapted to their needs. It is the most complete interactive television for the hotel environment.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
ZAFIRO IPTV technology ensures the comfort of the guest, by providing the hotel with a modular solution adapted to their needs. It is the most complete interactive television for the hotel environment.
+ 0
recommend
Recommended by
Jerald Chong
Deputy Sales Director
@
ALPHAMATIC SYSTEM SDN BHD
Jerald Chong
Deputy Sales Director
@
ALPHAMATIC SYSTEM SDN BHD
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Support
Unverified
Zafiro has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Products Reviewed
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Ease of Use
0.0/5
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ROI
0.0/5
Implementation
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