Customer Alliance Alternatives & Competitors | Hotel Tech Report

10 migliori alternative a Customer Alliance 2025

84
HT Score

Fondata nel 2009 a Berlino, Customer Alliance è il leader europeo nell'esperienza degli ospiti e nelle soluzioni di gestione della reputazione online per il settore dell'ospitalità. Migliaia di hotel indipendenti e di catene in tutto il mondo collaborano ...

10 Alternatives & Competitors to Customer Alliance

#1

Sojern

Managing guest satisfaction and your hotel’s reputation are key to your property’s success. Reputation Manager lets you generate feedback from guests and instantly respond to both in-stay and online guest reviews. Create a system of rules to raise real-ti...

#2

GuestRevu

96
HT Score

Attraverso sondaggi automatizzati sugli ospiti, raccolta di recensioni e rapporti consolidati, aiutiamo i professionisti dell'ospitalità impegnati ad ascoltare, imparare e guadagnare dai loro ospiti (richiedi una demo sul nostro sito Web, linkato di segui...

Reviewers say compared to Customer Alliance, GuestRevu is

  • Faster to reach ROI
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Hostels, Limited Service & Budget Hotels, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
  • More press mentions
  • Worse at support
  • Harder to use
  • Less highly recommended
  • Less features
  • Worse for: Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Luxury Hotels, Other

RECENT HOTELIER RECOMMENDATIONS

Operations Director in Durban (South Africa)

È un modo fantastico e semplice per gestire la soddisfazione dei tuoi ospiti. Facile da usare e da capire, integra...

General Manager in Draycott (United Kingdom)

È abbastanza semplice da usare e implementare. Aumenta il tuo tempo dove spesso la tecnologia, se troppo complicat...

See all GuestRevu Reviews
#3

Everguest

Everguest Intelligence is an AI-powered new generation AI-driven reputation management platform that empowers hospitality professionals with real-time decision-making support. It collects and analyzes guest reviews from all major platforms, delivering dee...

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#4

Hotellistat GmbH

0
HT Score

Con Hotellistat ottieni UN SOLO sistema per tutte le aree del posizionamento sul mercato digitale e dell'analisi di mercato. Con il nostro approccio innovativo come RMB (revenue-market- e business intelligence) puoi risparmiare tempo e denaro! Includiamo ...

Reviewers say compared to Customer Alliance, Hotellistat GmbH is

  • Better at support
  • Better for: Bed & Breakfast & Inns, Boutiques, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
  • Slower to reach ROI
  • Harder to use
  • Less highly recommended
  • Less features
  • Worse for: Branded Hotels, City Center Hotels, Extended Stay & Serviced Apartments, Luxury Hotels
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

gm in

- Tariffa shopping combinata con la panoramica dei prezzi/Occupazione/Ritiro- Panoramica del ritiro combinata con ...

GM

- Strumento molto carino per avere diverse applicazioni in un unico software integrato- Prezzi giornalieri con con...

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#5

MARA Solutions

100
HT Score

Responding to online reviews can be a daunting task, but it doesn't have to be with our AI Review Assistant of MARA. Our tool is designed to ease your Online Reputation Management process, making it more efficient, personalized, and time-saving. It offers...

Reviewers say compared to Customer Alliance, MARA Solutions is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
  • Less features
  • Worse for: Luxury Hotels
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

GM

Apprezzo la capacità di rispondere con molteplici stili di comunicazione. Impagabile è il tempo che ho risparmiato...

Expert Quality & Standards

Il feedback degli ospiti nei portali di recensioni online è molto prezioso e assolutamente essenziale per aumentar...

See all MARA Solutions Reviews
#6

Revinate

86
HT Score

Revinate aiuta gli hotel a conoscere meglio i propri ospiti in modo che possano offrire esperienze personalizzate che creano relazioni preziose e clienti per tutta la vita. Utilizzando i dati degli ospiti combinati con la nostra gestione della reputazione...

Reviewers say compared to Customer Alliance, Revinate is

  • More features
  • Better for: Extended Stay & Serviced Apartments, RV Parks & Campgrounds
  • More press mentions
  • Worse at support
  • Slower to reach ROI
  • Harder to use
  • Less highly recommended
  • Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, Vacation Rentals & Villas

RECENT HOTELIER RECOMMENDATIONS

Regional Marketing Manager in New Orleans (United States)

La piattaforma Revinate è molto facile da usare e fornisce un'ottima istantanea della tua valutazione delle recens...

Marketing Manager in San Diego (United States)

Interfaccia pulita, facile da usare, report affidabili e molti modi diversi per visualizzare i dati. È stato facil...

See all Revinate Reviews
#7

Hotelspeaker

79
HT Score

From A to Z, our review response service has got you covered. We craft the perfect AI persona for you, delivering highly personalized responses that not only drive future revenue but also save you valuable time. Plus, if needed, you also have access to pr...

Reviewers say compared to Customer Alliance, Hotelspeaker is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • Better for: Boutiques, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Other, RV Parks & Campgrounds
  • Less features
  • Worse for: Bed & Breakfast & Inns, Luxury Hotels, Resorts, Vacation Rentals & Villas
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Marketing Manager in Bruxelles (Belgium)

Il loro approccio fluido e intuitivo alla gestione della nostra reputazione ha migliorato significativamente la no...

Digital Marketing Manager in Barcelona (Spain)

Adoro Hotelspeaker! È un gioiello che fa risparmiare tempo ed è incredibilmente facile da usare. Le risposte multi...

See all Hotelspeaker Reviews
#8

TrustYou

89
HT Score

Il feedback degli ospiti influenza il 95% delle decisioni di prenotazione. Con la soluzione di gestione della reputazione di TrustYou, gli albergatori possono avere un impatto positivo sulle recensioni e sulle valutazioni online del loro hotel, comprenden...

Reviewers say compared to Customer Alliance, TrustYou is

  • Better for: Hostels, RV Parks & Campgrounds
  • More press mentions
  • Worse at support
  • Slower to reach ROI
  • Harder to use
  • Less highly recommended
  • Less features
  • Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, Vacation Rentals & Villas

RECENT HOTELIER RECOMMENDATIONS

Quality Control Manager in (Thailand)

Quando si tratta di reputazione online, l'utente di TrustYou potrebbe comprendere i report più facilmente, con i s...

Vice President of Brand Compliance in (Egypt)

TrustYou mi offre una superba panoramica di tutti i feedback degli ospiti per i nostri hotel in un'unica piattafor...

See all TrustYou Reviews
#9

Qualitando

78
HT Score

Manage the relationship with your customer, prevent any complaints, send satisfaction questionnaires, convert the satisfaction of your guests into valuable reviews and many other tools to excel in communication and reputation. All in one platform! With Q...

Reviewers say compared to Customer Alliance, Qualitando is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
  • Less features
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

CEO

ottima formazione iniziale sullo strumento, utile messa a punto, grande assistenza e supporto nella parametrizzazi...

Business Analysis & Organization

Il sistema è molto semplice da installare, molto intuitivo. In ogni caso Qualitando ha un servizio clienti molto p...

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#10

Innspire

AI Review Management transforms guest feedback into actionable insights. It reads and understands every review about your hotel, highlighting key contributors to success, and helping your team focus on what matters most. The AI also instantly drafts perso...