Guest Experience
Published by Cendyn
Build a Smart Marketing Strategy for 2022 and Beyond
Ratings Snapshot
96%
Recommend
#3
Popularity index
HT SCORE
88 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Milestone (Local) has fewer than 10 reviews in the past 6-months.
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Ranked #3 out of 19 in Social Media
Ease of Use
5.0/5
ROI
4.7/5
Implementation
5.0/5
Customer Support
5.0/5
Verified Customer Support
Milestone Inc’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Most popular for
Milestone (Local) Overview
Top Alternative: BCV (A RateGain company)
Milestone (Local) Overview
Milestone is a leading provider of digital marketing software and services for hospitality, retail and finance. We provide a full range of solutions including website and mobile design, content creation, SEO, analytics and competitive intelligence. Our state-of-the-art technology and solutions drive revenue and ROI for clients across the globe. Over 2,000 companies world-wide do business with Mile...
About Milestone Inc
Founded in 1998 | Headquarters in Santa Clara United States | 290 employees1/1
Integrates with
Milestone Inc doesn’t have any verified integrations. Check back later for new Milestone Inc integrations.
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Pros & Cons
96% recommend
Director Product Strategy from Other
We've been working with Milestone for a number of years and they continue to be an excellent partner for us. They provide us with flexible solutions for an array of business needs and top-notch account management as well...
Revenue Manager/Marketing from Limited Service & Budget Hotels
The expertise and knowledge of current issues that impact the hospitality industry and the execution of marketing to fit our needs. Market managers work closely with us to constantly improve social media, our website a...
Revenue Manager/Marketing from Limited Service & Budget Hotels
The billing and handling of billing issues needs improvement. It is sometimes confusing and sometimes does not reach us in a timeley maner.
Regional VP Marketing from Other
Their digital team could be more interactive with us with recommended changes to digital strategies and updated spend recommendations and spend.
CEO from Boutiques
I guess that maybe I wish that all of the marketing team and other employees had the high end work ethic of my manager. This is not to say they aren't good its just that I feel like my marketing manager is high end.
Expert Q&A and Partner Recommendations
Milestone Inc hasn’t been recommended by any experts or partners yet
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Recommended by
Milestone Inc Alternatives
Travel Media Group (Custom Social Media Content)
Social MediaProfessional social media post creation, performance analytics, and DIY tools keep your guests engaged on Facebook, Instagram, Twitter, and LinkedIn.
Sprout Social
Social MediaSocial Media Management, Facebook, Twitter, Instagram, Google+, LinkedIn, Engagement, Analytics, Social Media ROI, Marketing, and Team Collaboration
Find the perfect fit
Want to find out if Milestone Inc is the best fit for your hotel?
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Active Markets
MARKETS SERVED
- Antarctica
- Africa
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- United States of America
Likelihood to Recommend
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Low review volume alert
This vendor is 85% below the category average..
Declining share of voice
This vendor has fewer recent reviews than average compared to other top Social Media providers. It is advised that you ask for recent references before proceeding.
October 20, 2021
Milestone (Local) Review: Internet Marketing
Managing Member from Limited Service & Budget Hotels in Napa (United States of America)
Recommend
10/10
What do you like most?
- Milestone is very relevant in the internet marketing space - We have been with them for over 25 years and they have always been current with their knowledge
What do you dislike or think could be improved?
- We are happy with the current service delivery as is - No real improvement can be noted as our communication as to improvements is real time
Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
October 18, 2021
Milestone (Local) Review: The Best Hospitality Solution!
Regional VP Marketing from Other in North Palm Beach (United States of America)
Recommend
10/10
What do you like most?
I have used Milestone for my hotels for years for several reasons Their designs are on trend Their reporting is robust They offer monthly and / or quarterly strategic advise They deliver results
What do you dislike or think could be improved?
Their digital team could be more interactive with us with recommended changes to digital strategies and updated spend recommendations and spend.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
October 07, 2021
Milestone (Local) Review: An excellent partner!
Director Product Strategy from Other in Bethesda (United States of America)
Recommend
10/10
What do you like most?
We've been working with Milestone for a number of years and they continue to be an excellent partner for us. They provide us with flexible solutions for an array of business needs and top-notch account ma...
What do you dislike or think could be improved?
Continue to innovate, as they have with us all along. The landscape continues to change rapidly for all in the travel industry; continuing to keep abreast of rapidly changing customer needs is paramount.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
August 08, 2021
Milestone (Local) Review: Great Organization with Amazing People
CEO from Boutiques in San Francisco (United States of America)
Recommend
9/10
What do you like most?
My manager Krishna is the best. Everytime we need something he gets it done rapidly and correctly. They were so helpful in designing our website before Covid and then revamping it to be ready for post C...
What do you dislike or think could be improved?
I guess that maybe I wish that all of the marketing team and other employees had the high end work ethic of my manager. This is not to say they aren't good its just that I feel like my marketing manager ...
Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
July 30, 2021
Milestone (Local) Review: Attention to detail!
Revenue Manager/Marketing from Limited Service & Budget Hotels in Pigeon Forge (United States of America)
Recommend
9/10
What do you like most?
The expertise and knowledge of current issues that impact the hospitality industry and the execution of marketing to fit our needs. Market managers work closely with us to constantly improve social medi...
What do you dislike or think could be improved?
The billing and handling of billing issues needs improvement. It is sometimes confusing and sometimes does not reach us in a timeley maner.
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5
Pricing
Milestone Inc hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
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Popular Milestone (Local) Integrations
CEO from Boutiques
My manager Krishna is the best. Everytime we need something he gets it done rapidly and correctly. They were so helpful in designing our website before Covid and then revamping it to be ready for post Covid. For me th...