Milestone (Local)

Ranked 2 (out of 19) in Social Media

Social Media

Website Design & Promotion, Mobile Marketing, Digital Marketing, Online Video, ROI Tracking, Social ...

Ratings Snapshot

Certificate of Excellence
Read 5 reviews
96%
Recommend
HTR Score icon
HT SCORE
82 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Milestone (Local) has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #2 out of 19 in Social Media

Ease of Use
5.0/5
ROI
4.7/5
Implementation
5.0/5
Customer Support
5.0/5
Verified Customer Support

Milestone Inc.’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Milestone (Local) Overview

Top Alternative: BCV (A RateGain company)

Milestone (Local) Overview

Milestone is a leading provider of digital marketing software and services for hospitality, retail and finance. We provide a full range of solutions including website and mobile design, content creation, SEO, analytics and competitive intelligence. Our state-of-the-art technology and solutions drive revenue and ROI for clients across the globe. Over 2,000 companies world-wide do business with Mile...

About Milestone Inc.

Founded in 1998 | Headquarters in Santa Clara United States | 290 employees
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Integrates with

Milestone Inc. doesn’t have any verified integrations. Check back later for new Milestone Inc. integrations.

Pros & Cons

Like 96% recommend

Director Product Strategy from Other

We've been working with Milestone for a number of years and they continue to be an excellent partner for us. They provide us with flexible solutions for an array of business needs and top-notch account management as well...

CEO from Boutique

My manager Krishna is the best. Everytime we need something he gets it done rapidly and correctly. They were so helpful in designing our website before Covid and then revamping it to be ready for post Covid. For me th...

Managing Member from Limited Service

- Milestone is very relevant in the internet marketing space - We have been with them for over 25 years and they have always been current with their knowledge

Regional VP Marketing from Other

Their digital team could be more interactive with us with recommended changes to digital strategies and updated spend recommendations and spend.

Director Product Strategy from Other

Continue to innovate, as they have with us all along. The landscape continues to change rapidly for all in the travel industry; continuing to keep abreast of rapidly changing customer needs is paramount.

Revenue Manager/Marketing from Limited Service

The billing and handling of billing issues needs improvement. It is sometimes confusing and sometimes does not reach us in a timeley maner.

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Expert Q&A and Partner Recommendations

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Features

  • Notifications
  • Social review tracking
  • Service Recovery/Escalation
  • Guest Feedback Management
  • Case Management
  • Marketing dashboard
  • Facebook Integration
  • Instagram Integration
  • Twitter Integration
  • Linkedin Integration
  • Mobile App

Active Markets

MARKETS SERVED
  • Africa
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
VERIFIED MARKETS
  • United States

5 Verified Milestone Inc. Reviews

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October 20, 2021

Milestone (Local) Review: Internet Marketing

Managing Member from Limited Service in Napa (United States)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

- Milestone is very relevant in the internet marketing space - We have been with them for over 25 years and they have always been current with their knowledge

What do you dislike or think could be improved?

- We are happy with the current service delivery as is - No real improvement can be noted as our communication as to improvements is real time

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

October 18, 2021

Milestone (Local) Review: The Best Hospitality Solution!

Regional VP Marketing from Other in North Palm Beach (United States)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

I have used Milestone for my hotels for years for several reasons Their designs are on trend Their reporting is robust They offer monthly and / or quarterly strategic advise They deliver results

What do you dislike or think could be improved?

Their digital team could be more interactive with us with recommended changes to digital strategies and updated spend recommendations and spend.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 07, 2021

Milestone (Local) Review: An excellent partner!

Director Product Strategy from Other in Bethesda (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We've been working with Milestone for a number of years and they continue to be an excellent partner for us. They provide us with flexible solutions for an array of business needs and top-notch account ma...

What do you dislike or think could be improved?

Continue to innovate, as they have with us all along. The landscape continues to change rapidly for all in the travel industry; continuing to keep abreast of rapidly changing customer needs is paramount.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

August 08, 2021

Milestone (Local) Review: Great Organization with Amazing People

CEO from Boutique in San Francisco (United States)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

My manager Krishna is the best. Everytime we need something he gets it done rapidly and correctly. They were so helpful in designing our website before Covid and then revamping it to be ready for post C...

What do you dislike or think could be improved?

I guess that maybe I wish that all of the marketing team and other employees had the high end work ethic of my manager. This is not to say they aren't good its just that I feel like my marketing manager ...

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

July 30, 2021

Milestone (Local) Review: Attention to detail!

Revenue Manager/Marketing from Limited Service in Pigeon Forge (United States)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The expertise and knowledge of current issues that impact the hospitality industry and the execution of marketing to fit our needs. Market managers work closely with us to constantly improve social medi...

What do you dislike or think could be improved?

The billing and handling of billing issues needs improvement. It is sometimes confusing and sometimes does not reach us in a timeley maner.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

Pricing

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Popular Milestone (Local) Integrations

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