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2021 HotelTechAwards Finalists Announced


Jordan Hollander in Operations

Last updated October 28, 2022

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Hotel Tech Report has announced finalists in the 2021 HotelTechAwards, based on more than 10,000 hotel software product reviews from verified hoteliers during the competition.  Finalists are selected based on key performance metrics like product popularity, customer satisfaction, integration compatibility, customer support quality, and more.  Winning a HotelTechAward is the highest achievement in the hotel technology industry.

“In the midst of a global pandemic, 318,466 hoteliers visited Hotel Tech Report from every corner of the globe contributing over 10,000 verified new product reviews during the 3-month awards period to share insights about their favorite software products.  It has been inspiring to see this massive wave of hoteliers sharing technology insights and product recommendations,” says Jordan Hollander, CEO of Hotel Tech Report.

“This is the most comprehensive dataset around hotelier preferences ever developed and it gives unprecedented insights into tech trends for hotels during a pivotal moment in history.  Finaling in the HotelTechAwards is a reflection of quality every company on this list should be extremely proud of what they've contributed to the growth of the hotel industry.”

Hotel Tech Report authenticates reviews through a strict verification process.  Further, companies are ranked based on pre-defined objective data variables to avoid the biases present in other human judged competitions.

"Based on real and honest customer feedback, the HotelTechAwards really do provide the most transparent view on how technology is perceived and used across the industry,” says Sean Fitzpatrick, CEO at OTA Insight.

The HotelTechAwards are often referred to as "the Grammys of Hotel Tech" and finalists are selected from more than 1,000 of the top technology products around the world. The HotelTechAwards are the industry's only data-driven awards platform with winners determined not by a handful of judges or popularity votes but by a global community comprised of thousands of verified hotel technology users across more than 120 countries.


-- Competition winners will be publicly announced on January 12th --


Best Guest Experience Technology Finalists

Guest Messaging Software: Whistle, EasyWay, Monscierge

Guest Room Tablets: SuitePad, INTELITY

Guest Survey Software: TrustYou, Guestrevu, Revinate

Hospitality TV Providers: Monscierge (Apple TV)

Mobile Key: ASSA ABLOY Global Solutions, FLEXIPASS

Mobile Ordering: Bbot, RoomOrders

Hotel Guest Apps: ALICE, INTELITY, Wishbox


Best Operations Software Finalists

Property Management Systems: Cloudbeds, Mews, Clock PMS+, HotelTime

Staff Collaboration: hotelkit, Monscierge, ALICE

Hotel Management Systems: RoomRaccoon, Cloudbeds

Concierge Software: ALICE

Cyber Security & Fraud Prevention: Canary Technologies, Sertifi

Digital Signage: Monscierge

Housekeeping Software: hotelkit, ALICE, Optii

Marketplaces & Integrators: Hapi, Dailypoint

Preventive Maintenance: hotelkit, ALICE, Transcendent

Restaurant Management: HotelTime, Oracle MICROS POS

Employee Engagement Software: hotelkit, Hotel Effectiveness, Beekeeper

Contactless Check-in: EasyWay, Canary Technologies, Wishbox

Spa Management: HotelTime


Best Revenue Management & Finance Software Finalists

Revenue Management Systems: IDeaS, Duetto, Atomize

Business Intelligence: OTA Insight, Duetto, ProfitSword

Central Reservations Systems: Pegasus

Channel Managers: SiteMinder, Cloudbeds, D-EDGE

Parity Management: OTA Insight, RateGain

Rate Shopping & Market Intelligence: OTA Insight, SiteMinder, RateGain

Reporting & Accounting: M3, MyDigitalOffice

Upselling Software: Oaky, GuestJoy, EasyWay


Best Marketing Tech Finalists

Booking Engines: Cloudbeds, Bookassist, SiteMinder

Hotel CRM & Email Marketing: Revinate, Profitroom, Dailypoint

Digital Marketing Agencies: Bookassist, Avvio, Net Affinity

Direct Booking Tools: Triptease, Hotelchamp

Website Live Chat and Chatbot: Asksuite, Whistle

Independent Loyalty Programs: The GuestBook

Metasearch & Ad Tech: Bookassist, Avvio, Koddi

Reputation Management: TrustYou, Guestrevu, Revinate

Hotel Website Design: Bookassist, Avvio, Profitroom


Best Meetings & Events Tech Finalists

Event Management Software: Event Temple

Group Sourcing & RFP Software: MeetingPackage, Venuesuite

Meetings Intelligence Software: Duetto, IDeaS

Sales CRM: Event Temple, MeetingPackage