Akia launches AI Voice, an AI receptionist that answers calls and books rooms.

The same AI agent that runs guest messaging now picks up the phone, books rooms, and takes payment mid-call for hotels and vacation rentals.

roommaster Launches AI Guest Management to Bring 24/7 Guest Communication to Independent Hotels

New platform handles guest conversations across web chat, WhatsApp, and email around the clock, converting inquiries into direct bookings

Hoteza and Shiji Daylight PMS Eliminate Manual Front-Desk Work Through New Two-Way Integration

Hotels can now synchronize reservations, guest profiles, messaging, and folio data between both platforms.

€30,000 on the Table: SuitePad Webinar Breaks Down the Room Service Revenue Gap

A live webinar with SuitePad CEO Moritz von Petersdorff-Campen shows hotels how to grow room service revenue without adding staff.

COTT Electronics Launches Hotelier TV: A Streaming-First In-Room Platform with AI Concierge and Mobile Companion

The Warsaw-based hospitality technology company introduces a cloud platform that turns hotel TVs into revenue-generating guest engagement hubs, with PIN-based setup, no contracts, and deployment measured in hours rather than weeks.

Shiji and dailypoint Launch Real-Time Integration for a Single Source of Guest Truth in Hotels

New two-way sync between Daylight Property Management System (PMS) and dailypoint helps hotels streamline operations and personalize every stay.

SuitePad Launches Free Room Service Benchmarking Tool for Hotels - Backed by Data from 200,000+ Real Orders

New analyzer benchmarks any hotel menu against 500+ properties in two minutes. The research behind it shows a 2.6x revenue gap between top and bottom performers

Trybe Appoints Erica Martin as Sales Director to Drive North American Growth

Erica’s appointment marks another key milestone in Trybe’s North American growth strategy

SmartStay Streamlines the Guest Experience at Te Arikinui Pullman Auckland Airport

The lobby at Te Arikinui Pullman Auckland Airport has recently undergone a subtle yet impactful transformation.

TrustYou and Apaleo Present “Magic Moments”: Always-Reply, Always-On Guest Communication Powered by AI

How hotels turn every conversation into revenue, recognition, and loyalty

TFE Hotels partners with Like Magic on next-generation guest journey management solution

International hotel group TFE Hotels partners with Swiss-based guest experience and operations platform Like Magic to deliver a new guest journey management solution across its portfolio.

SuitePad Expands Beyond Hotels to Cruises With Celestyal Collaboration

SuitePad is Expanding its Platform to the Cruise Industry With Celestyal Collaboration

Despite operational pressures intensifying worldwide, guest satisfaction climbs again

Global guest satisfaction hits 86.7% as 40M reviews across 12,000 hotels reveal rising expectations and widening regional and segment gaps

HotelSpeaker and Lighthouse Close The Guest Experience Loop

The partnership connects commercial intelligence with humanised guest communication across the full hotel guest journey

SuitePad Named Best In-Room Tablet at the 2026 HotelTechAwards for the 7th Year

Based on Verified Hotelier Reviews, Recognizing Long-Term Performance and Customer Trust

Duve Raises $60M Series B to Personalize Guest Journeys

We have raised a $60 million Series B round led by Susquehanna Growth Equity