Canary Upsells is the complete upselling tool for hotels that immediately increases revenues.
Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Welcome Pickups
4.9 (118 REVIEWS)
Ranked 8 (out of 65) in Upselling Software
An innovative transfer solution designed for hotels
98% recommended by 116 hotels
Bell - AI powered product analyst
I analyzed all of Welcome Pickups’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like the ease of using Welcome Pickups for booking transfers, highlighting its intuitive platform for both guests and staff. The tool saves time, offers seamless integration with hotel systems, and provides a reliable, efficient service with high guest satisfaction. However, some users noted the need for more competitive pricing, especially for short trips, and occasional issues with driver communication. The platform significantly enhances both customer experience and operational efficiency.
What Types of Hotels Welcome Pickups is Popular For
Size
4 | X-Small (1-9 room)
14 | Small (10-24 room)
55 | Medium (25-74 room)
31 | Large (75-199 room)
9 | X-Large (200+ room)
Country
42 | France
26 | Spain
21 | Greece
8 | Portugal
3 | Cyprus
2 | Italy
2 | Germany
2 | Malta
2 | Hungary
1 | Croatia
1 | Bulgaria
1 | United Kingdom
1 | Bangladesh
1 | Austria
1 | Thailand
Type
66 | Boutiques
54 | City Center Hotels
32 | Luxury Hotels
31 | Bed & Breakfast & Inns
21 | Limited Service & Budget Hotels
18 | Branded Hotels
15 | Airport/Conference Hotels
10 | Extended Stay & Serviced Apartments
9 | Hostels
8 | Resorts
5 | Vacation Rentals & Villas
2 | Casinos
Region
112 | Europe
2 | Asia Pacific
Category
118 | Upselling Software
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Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Welcome Pickups products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Welcome Pickups Reviews Analyzed: 116
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Welcome Pickups Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Welcome Pickups
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Welcome Pickups's Provided Description:
"Fully automate your guest transfers, make extra revenue, gather valuable guest data and increase customer satisfaction. Available in 95 destinations across 50 countries. 1500 hotel partnerships. Over 1 million travellers used Welcome Pickups in 2022."
Capabilities
Welcome Pickups doesn’t have any benefits or use cases available
Features
Content Management
Customer Profiles
Guest Communication
Fulfillment & Payments
Analytics/Reporting
Multi-Prop Management
Other
Recommended by
Achievements
This vendor's trending score is rising, Welcome Pickups is the #10 most trending product in the Upselling Software category (out of 65) and the #603 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreWelcome Pickups’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Canary Upsells is the complete upselling tool for hotels that immediately increases revenues.
The Perfect Upsell Every Time
Upsell - increase revenue with a personal touch
Hotelier Rating
Looking for specific info?
The best and most professional transfer service we've partnered with.
Front Office / Concierge from 10 to 24 room Boutique in Lisbon (Portugal)
Great and smooth experience - from booking and delivery
General Manager from 100 to 199 room Bed & Breakfast & Inn in Bangkok (Thailand)
Great Service.
Guest Service Supervisor from 50-74 room Boutique in Madrid (Spain)
Professional service
Assistant FOM from 100 to 199 room Boutique in Madrid (Spain)
EVERYTHING OK
frontdesk Manager from 75-99 room Boutique in Barcelona (Spain)
Very easy to use
Chef de Réception from 100 to 199 room Boutique in Paris (France)
Great partnership.
Afom from 75-99 room Bed & Breakfast & Inn in Paris (France)
OPINION
receptionniste from 10 to 24 room Bed & Breakfast & Inn in Paris (France)
Good experience easy to use
Reception from 25-49 room Boutique in Paris (France)
Practical and simple
Responsable des réservations from 50-74 room Bed & Breakfast & Inn in Paris (France)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Welcome Pickups is an upselling solution that provides hotel guests with automated pick up services that enhance their experience. They also enable hotels to generate additional revenue and collect valuable customer data.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
They are available in various cities around the globe, the pick up booking process for guests is very easy and straightforward so that their first experience with the hotel upon arrival starts on a very positive note.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
The Welcome Pickups team are very friendly and a pleasure to work with, simply get in touch and ensure they work in your city. Their solution is an added value to any property and creates stress free experiences for hotel guests from day 1.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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Welcome Pickups has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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