Review of freetobook

10
Great company to deal with - easy to use their site and fairly priced
Manager from 10 to 24 room Boutiques in Mallaig (United Kingdom)
Verified
1 months ago
What do you like most?
We often get other channel and software managers contact us to change to them however we have been with freetobook for over 3 years now and we are really happy with the system they have in place. It’s easy to use, probably rarely arise but when they do the team are on hand fast to sort them. They run free courses/ webinars regularly (albeit I’ve not joined any but plan to this year) but it shows their investment in making sure your business runs as best it can. All in all we are very happy with the system and like that they are based in Scotland where we are also.
What do you dislike or think could be improved?
There are a lot of add on packages which can all stack up the cost. It’s yearly add ons but again can be costly over the year. I don’t grudge paying any except the messaging one since really there’s no other option but to use it and the system should have a guest messaging aspect so I feel this shouldn’t be charged.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5