Amadeus - Delphi®

4.4 (36 评论)

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100 分中的 30 分
Hotel Tech Score 是一个综合排名,包括关键信号,例如:用户满意度、评论数量、评论新近度和供应商提交的信息,以帮助买家更好地了解他们的产品。
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Amadeus - Delphi®

4.4 (36 评论)

在 30 中排名第 4 位的 活动管理软件

通过可配置的自动化、视图、报告和系统集成推进您的全方位服务活动策划和预订流程。

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Bell avatar Bell - AI驅動的產品分析師

我分析了Amadeus的產品評論、專家推薦、功能、定價、整合及其他資訊,以生成以下摘要。

酒店業者說

Hoteliers like Amadeus Delphi for its powerful functionality in managing sales, events, and reporting, which boosts operational efficiency and customer satisfaction. However, users also note areas for improvement, such as reporting efficiency, high costs, and technological glitches in integrations. Specifically, Delphi helps hotels streamline their operations by centralizing data, improving sales lead tracking, and optimizing meeting space inventory, thus positively impacting revenue and customer experience.

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Marriott, IHG Hotels, Pan Pacific Hotels 和另外154 家酒店

閱讀他們的評論
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酒店業者最常提及

Ease of Use
Customer Contacts and Event Management
Integration and System Issues
Reporting
Revenue Management
Training and Transition
Centralized Data Management
Cost

按細分市場的受歡迎程度

類別

53 | 大 (75-199 房间)

19 | 中等的 (25-74 房间)

9 | 小 (10-24 房间)

97 | 特大 (200+ 房间)

8 | 特小 (1-9 房间)

國家

107 | United States of America

11 | Mexico

7 | India

5 | Australia

5 | United Kingdom

5 | United Arab Emirates

4 | Canada

4 | Philippines

4 | Thailand

4 | Switzerland

3 | Pakistan

2 | Saudi Arabia

2 | Poland

2 | China

2 | Spain

2 | Belgium

2 | Guatemala

1 | Indonesia

1 | Morocco

1 | Venezuela

1 | Tunisia

1 | Ireland

1 | Cape Verde

1 | Japan

1 | Kenya

1 | Ethiopia

1 | Italy

1 | Belize

1 | Cambodia

1 | Greece

1 | Germany

1 | Romania

1 | Qatar

1 | Honduras

1 | Malta

1 | Argentina

類型

59 | 住宿加早餐旅馆

57 | 精品店

85 | 品牌酒店

7 | 赌场

63 | 市中心酒店

67 | 机场/会议酒店

12 | 长住服务式公寓

11 | 旅馆

32 | 有限的服务和经济型酒店

93 | 豪华酒店

7 | 汽车旅馆

49 | 度假村

1 | 房车公园和露营地

2 | 度假出租屋和别墅

地區

122 | 北美

21 | 欧洲

20 | 亚太地区

5 | 大洋洲

11 | 中东

5 | 南美洲

1 | 中美洲

5 | 非洲

類別

6 | RFP 和提案管理软件

3 | 家政软件

31 | 员工协作工具

39 | 活动管理软件

34 | 商业智能

46 | 酒店预订系统

88 | 预订引擎

18 | 数字营销机构

55 | 评价购物

8 | 酒店客户关系管理与电子邮件营销

2 | 物业管理系统

什麼是Amadeus?

成立于1987 | 总部位于Madrid (Spain) | 14190 名员工
Amadeus - Delphi® 是一款专为酒店业设计的综合销售和活动管理软件。该平台的价值在于它可以集中和简化运营,使酒店能够有效地管理销售线索、跟踪持续的绩效指标并优化会议空间库存。通过将数据整合到一个单一、用户友好的界面中,Delphi 可以提高运营效率并提高客户满意度。它还提供强大的工具来签订新业务和管理关系,确保活动完美无缺。这使得 Delphi 成为希望提高生产力和盈利能力的酒店经营者必不可少的工具。

查看网站

功能

维持您经过验证的成功模式

轻松生成和转换潜在客户

完美执行活动

准确衡量业务绩效

加强客户关系

特征

勘探和潜在客户

4/5 features

查询管理

4/5 features

提案管理

4/5 features

工作流程自动化

4/5 features

合同与批准

4/5 features

可用的附加元件和模組

Delphi 图表

活动管理软件
Delphi Diagramming 是一款交互式的云原生酒店软件,可帮助活动策划者和场地在整个预订周期内协作,设计定制的活动平面图和布局。通过提供代表您的空间和资源库存的动态活动可视化功能,您可以提供更快、更轻松、更准确的高级体验,确保每次活动都完美无缺。

進階附加元件

德尔福直销

网上场地预订平台
通过始终在线、始终连接的团体销售盟友简化您的流程并提高您的收入潜力。只需点击几下即可直接通过您的网站获取小团体和活动预订。让策划者能够通过您的网站直接在线预订,并实时了解可用情况。战略性地推广未充分利用的功能空间,以增加在线收入。提供便捷的套餐以提高会议空间预订量。

進階附加元件

Amadeus 的評論總結

4.4
很好
使用方便
4.5/5
客户支持
4.2/5
投资回报率
4.4/5
执行
4.1/5

被推荐

成就

热门产品

该供应商的趋势得分正在上升,Amadeus - Delphi® 是 活动管理软件 类别中 #4 最热门的产品(在 30 中),也是全球酒店技术生态系统中 #171 最热门的产品。 HTR 评估供应商在市场上的实时活动,让买家了解产品是否正在增长势头

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認證支持

Amadeus’s 客户支持流程尚未经过验证 Hotel Tech Report.

Learn more about this achievement in the official press release
卓越证书

该供应商未达到卓越证书的最低标准,该证书颁发给体现透明文化并受到客户高度推荐的供应商。有关详细信息,请参阅帮助中心。

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
30 HT评分

Hotel Tech Score 是一个综合排名,包括关键信号,例如:用户满意度、评论数量、评论新近度和供应商提交的信息,以帮助买家更好地了解他们的产品。

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

推荐用途

Amadeus 的定價

根据要求提供定价

Amadeus 选择不在其个人资料中共享常规定价,但您可以在下面请求报价。这通常表明定价灵活,因此建议获取多个报价以进行协商。

您的酒店有多少个房间?

获取即时价格估算

输入房间数量以获取您的物业的即时价格估算

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0

成功的故事

25

参考文献

2

特色客户

Amadeus 的案例研究

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Amadeus 没有任何可用的案例研究

更多的 产品 经过 Amadeus

https://ucarecdn.com/0ba5eb82-f7f6-4f27-90bc-3057ff89e6ed/-/crop/763x764/2,0/-/preview/
https://ucarecdn.com/5f44e59c-285a-4727-a76c-fc8ee220fe08/-/crop/1504x939/0,0/-/preview/
https://ucarecdn.com/0ba5eb82-f7f6-4f27-90bc-3057ff89e6ed/-/crop/763x764/2,0/-/preview/
https://ucarecdn.com/03f618ea-ef4d-4fe3-bec8-0d6cdbba8a62/-/crop/1003x627/0,0/-/preview/
https://ucarecdn.com/ccc138ac-f514-4d21-95e1-a96d132fe506/-/crop/1500x936/0,0/-/preview/
https://ucarecdn.com/947368e5-f852-47d2-a6c3-c612b3415f77/-/crop/1003x627/27,0/-/preview/
https://ucarecdn.com/0ba5eb82-f7f6-4f27-90bc-3057ff89e6ed/-/crop/763x764/2,0/-/preview/
https://ucarecdn.com/0ba5eb82-f7f6-4f27-90bc-3057ff89e6ed/-/crop/763x764/2,0/-/preview/
https://ucarecdn.com/1e107abb-2469-4c43-865b-8863bee96888/-/crop/774x484/123,0/-/preview/
https://ucarecdn.com/5cc1becf-4342-4987-b739-91555e23d2a6/-/crop/1003x627/23,0/-/preview/
/uploads/2017/11/Diagramming1.jpg
/uploads/2017/11/MeetingBroker2.png
https://ucarecdn.com/a95d6d46-7056-4a66-a73d-6df628791aaa/
https://ucarecdn.com/a70e77af-5f16-4ec2-9058-64ac11c6b321/-/crop/1487x930/216,0/-/preview/
https://ucarecdn.com/0ba5eb82-f7f6-4f27-90bc-3057ff89e6ed/-/crop/763x764/2,0/-/preview/
https://ucarecdn.com/0ba5eb82-f7f6-4f27-90bc-3057ff89e6ed/-/crop/763x764/2,0/-/preview/

Amadeus 的評論

酒店评级

出色的
141
很好
43
平均
33
较差的
19
糟糕的
8

物业规模

  • 特小 (8)
  • (9)
  • 中等的 (19)
  • (53)
  • 特大 (97)

国家

  • United States of America
    United States of America
    (107)
  • Mexico
    Mexico
    (11)
  • India
    India
    (7)
  • Australia
    Australia
    (5)
  • United Kingdom
    United Kingdom
    (5)
  • United Arab Emirates
    United Arab Emirates
    (5)
  • Canada
    Canada
    (4)
  • Philippines
    Philippines
    (4)
  • Thailand
    Thailand
    (4)
  • Switzerland
    Switzerland
    (4)
  • Pakistan
    Pakistan
    (3)
  • Saudi Arabia
    Saudi Arabia
    (2)
  • Poland
    Poland
    (2)
  • China
    China
    (2)
  • Spain
    Spain
    (2)
  • Belgium
    Belgium
    (2)
  • Guatemala
    Guatemala
    (2)
  • Indonesia
    Indonesia
    (1)
  • Morocco
    Morocco
    (1)
  • Venezuela
    Venezuela
    (1)
  • Tunisia
    Tunisia
    (1)
  • Ireland
    Ireland
    (1)
  • Cape Verde
    Cape Verde
    (1)
  • Japan
    Japan
    (1)
  • Kenya
    Kenya
    (1)
  • Ethiopia
    Ethiopia
    (1)
  • Italy
    Italy
    (1)
  • Belize
    Belize
    (1)
  • Cambodia
    Cambodia
    (1)
  • Greece
    Greece
    (1)
  • Germany
    Germany
    (1)
  • Romania
    Romania
    (1)
  • Qatar
    Qatar
    (1)
  • Honduras
    Honduras
    (1)
  • Malta
    Malta
    (1)
  • Argentina
    Argentina
    (1)

地区

  • 北美
    北美
    (122)
  • 欧洲
    欧洲
    (21)
  • 亚太地区
    亚太地区
    (20)
  • 大洋洲
    大洋洲
    (5)
  • 中东
    中东
    (11)
  • 南美洲
    南美洲
    (5)
  • 中美洲
    中美洲
    (1)
  • 非洲
    非洲
    (5)

酒店業者說

Hoteliers like Amadeus Delphi for its powerful functionality in managing sales, events, and reporting, which boosts operational efficiency and customer satisfaction. However, users also note areas for improvement, such as reporting efficiency, high costs, and technological glitches in integrations. Specifically, Delphi helps hotels streamline their operations by centralizing data, improving sales lead tracking, and optimizing meeting space inventory, thus positively impacting revenue and customer experience.

AI-generated from the text of customer reviews

Ease of Use
Customer Contacts and Event Management
Integration and System Issues
Reporting
Revenue Management
Training and Transition
Centralized Data Management
Cost
8

Delphi FDC is an easy to use, intuitive product.

Sales Systems Analyst 1 to 4 房间 品牌酒店 Mariahout (The Netherlands)

已验证
6 年前
I like the Salesforce platform and the potential it provides. I can't wait to see where Amadeus goes with the product.
Country The Netherlands
Sales Systems Analyst
超小型酒店
9

Various departments are easy to work with at Amadeus. However, the GRO department NEVER answers their phones.

Director of Sales & Marketing 200 to 499 房间 旅馆及早餐 Burlingame (United States of America)

已验证
6 年前
* Fairly easy to navigate if you know where to go * I like the various applets for navigating shortcuts
Country United States of America
Director of Sales & Marketing
超大型酒店
10

I used Delphi 2006-2010 and 2017 to present. There have been many upgrades but the concept is basic and easy to understand.

Director of Sales and Marketing

已验证
6 年前
Its user friendly. You don't have to be a master at systems to learn it easily. It also displays availability in a combined field verses having to open multiple screens.
Director of Sales and Marketing
9

We only implemented Delphi.fdc last year, so some ROI is still being calculated. Furthermore, some benefits are still being explored, new systems require new habits, and some are harder to break than others...

Director of Sales & Marketing

已验证
6 年前
It has immediate data sharing with our PMS system, interfaces with outlook so communications are easily viewed and recorded, and reporting is customizable.
Director of Sales & Marketing
10

Delphi is easy to work with and it has everything we need

Director of Sales

已验证
6 年前
Capacity to create a profile of customer. Ability to go to past meetings and review details. Be able to see know the needs of the client based on previews events/conferences.
Director of Sales
8

Delphi is very user friendly and an easy way to keep track of all our prospect, tentative, and definite groups as well as tracking all sales activities.

Group Sales Manager

已验证
6 年前
Ease of use. I have used other software programs in the past at other hotels that are no longer used in the industry because of how difficult they were to learn/update/adjust to an individual property's needs.
Group Sales Manager
9

Delphi is a user friendly value tool for tracking and booking group business in the resort.

Director of Sales & Marketing

已验证
6 年前
Delphi is great tool for managing function space, available guest room inventory and evaluating group business opportunities.
Director of Sales & Marketing
8

Having worked with other sales/events systems Delphi definitely has it's benefits but also it's downsides. The ease in running different reports or queries (especially customized ones) isn't up to the standards that I am used to. It was nice that the training was able to be completed in one day however I've had to learn a lot on my own - perhaps the training could be more in depth.

Group Sales Manager

已验证
6 年前
It is very user friendly and easy to figure out on your own. Fairly easy to navigate and straight forward in that sense. Also easy to toggle to different screens such as account to contact to booking etc.
Group Sales Manager
9

Delphi is a Good Sales System for Your Hotel

Director of Sales & Marketing

已验证
6 年前
Easy program to capture and store information on accounts and contacts. Very easy to maintain/manipulate our inventory daily.
Director of Sales & Marketing
10

Great system, the best in the business for functionality and ROI. There are few systems to chose from that have been around for this long. More and more Brands are requiring that you use the brand system though so independent systems will be going by the wayside in the next 5 years, in my opinion.

Regional Vice President Sales & Marketing

已验证
6 年前
Ease of use, self reminders and auto-traces make the system great and can help even the newest of sales people stay on track.
Regional Vice President Sales & Marketing
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专家问答和合作伙伴推荐

Submit Recommendation
问题:

这个产品或服务在哪些方面做得很好?

回答:

他们是市场上最广为人知和认可的任务管理器之一。因此,他们拥有丰富的专业知识,并且他们的软件多年来一直在发展,以适应酒店的新需求。

问题:

该产品或服务与竞争对手的区别是什么?

回答:

它们是一个非常知名且成熟的品牌,并且已经在市场上销售了很长时间。这意味着他们已经解决了许多任务管理器提出的许多主要痛点。此外,它们很容易集成。

问题:

根据您对该产品或服务的体验,如果您可以向考虑该产品或服务的酒店经营者提供一条建议,您会提出什么建议?

回答:

我想说,在市场上选择这样一款久经考验的产品时,很难出错。他们已经这样做了很长时间,并且有很多客户。这意味着他们有很多专业知识。

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Global Hotel Occupancy Reaches Two-Thirds of Pre-Pandemic Levels According to New Amadeus Research

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Amadeus

3年前

高质量商业智能数据的 5 个要素

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Amadeus

3年前

Amadeus Expands Hoteliers’ Access to Historical Market Insight to Complement Forward-Looking Data

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Amadeus

3年前

2021 年增加客人信心和重建旅行的 3 种方法

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Amadeus

3年前

Amadeus and Microsoft Form Strategic Partnership to Drive Future Innovation in Travel

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Amadeus

3年前

规划 2021 年终极酒店营销策略

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Amadeus

3年前

酒店经营者忠诚度指南

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Amadeus

3年前

规划招待费恢复 - 收入管理

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Amadeus

3年前

Azalai Hotels Improves Growth and Loyalty Strategies With the Amadeus Integrated Booking Suite

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Amadeus

4年前

Hilton and Amadeus Renew and Expand Exclusive Business Intelligence Partnership

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Amadeus

4年前

Accor And Amadeus Announce Strategic Partnership Around Business Intelligence

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Amadeus

4年前

Sunway Hotels & Resorts Signs 3-Year Agreement With Amadeus To Boost Efficiency And Customer Loyalty

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Amadeus 的整合

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公司 功能
SiteMinder
SiteMinder

92% 推荐,来自 2311 家酒店

渠道经理
Canary Technologies
Canary Technologies

96% 推荐,来自 1769 家酒店

网络安全和欺诈预防
+3 more
Cloudbeds

此集成尚未经 Amadeus 验证。

Cloudbeds

90% 推荐,来自 1680 家酒店


Actabl

此集成尚未经 Amadeus 验证。

Actabl

93% 推荐,来自 1568 家酒店

调度和劳动力管理
Lighthouse
Lighthouse

95% 推荐,来自 1370 家酒店

评价购物
+2 more
Asksuite
Asksuite

98% 推荐,来自 677 家酒店

酒店聊天机器人
RateGain

此集成尚未经 Amadeus 验证。

RateGain

94% 推荐,来自 583 家酒店

酒店平价
Oracle Hospitality
Oracle Hospitality

91% 推荐,来自 577 家酒店

物业管理系统
Duetto
Duetto

94% 推荐,来自 575 家酒店

会议与活动情报
+2 more
Mews
Mews

92% 推荐,来自 573 家酒店

物业管理系统

支持

未验证

Amadeus 的客户支持流程尚未获得酒店技术报告的认证。 我们建议在演示通话期间参考 GCSC 评分标准,以确保该供应商拥有强大的流程来支持客户。

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