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ImpulsePoint by Impulsify

ImpulsePoint by Impulsify

Ranked 1st in Lobby Technology

Headquartered in Denver, CO

83 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
83 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence

Overview

95% recommend
Customer Service
5.0
Ease of Use
4.8
ROI
4.8
Implementation
4.8

Company info

Founded in 2013
Employees 15
Headquarter Denver, CO

Markets served

  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa

what customers are saying

Regional Director of Hotel Operations from Airport/ conference in San Jose (United States)

The software is easy to use and the support from Impulsify is second to none. My advice to anyone considering this system is sign up and don't look back. I have used them in many locations and they have always taken care of my ever changing and expanding needs. We are looking to make them our vendor of choice for all of our hotels. *Easy to use interface * Support is outstanding and always available * Adaptable to any platform or brand PMS

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Guest Services Manager from in Sunnyvale (United States)

Guest's can use the kiosk to pay for items. I can also help the guests' with their purchase if they need. I really like the chat feature.

Hospitality Consultant from Other in Milpitas (United States)

This system increases profitability and helps manage inventory to a remarkable degree. It is easy to use, intuitive, and the live help feature is incredibly useful-- most questions answered instantaneously. The training modules are quickly accessible, and most users are able to grasp then use the system without delay. Reporting functions are comprehensive. Customer service issues were addressed immediately, and in most cases were operator error.

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General Manager from Branded in Portland (United States)

* with the ability to host ImpulsePoint at every front desk workstation, our entire team is able to participate in the hotel's Retail program.

Reservations Manager from Branded in San Jose (United States)

- Communication with Hilton OnQ - The receipts doesn't have payment type - i.e last four digits of Credit Card - Other than that we have no issues

Regional Director of Operations from Branded in San Jose (United States)

The con was not integrating with our PMS system at the time. The Impulsify team listened and they made it happen to integrate.

Screenshots & video

96%usability

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