Amadeus vs. MeetingPackage vs. Salesforce: Which is a Better Fit?

Amadeus – iHotelier® Central Reservations System (CRS)

Content Management

Content management
Guest profiles

Pricing Rules

Geotargeted pricing module
Support for Weekly & Monthly Rates

Create a short term rental type of hotel product to compete with Airbnb and other vacation rental companies. Entice guests with long term stay discounts and attract more digital nomads, extended stays and family getaways.
Dynamic Pricing

Ability to adjust prices based on rules and conditions/Provides for flexibility and control without making daily pricing changes
Availability Management

Advanced availability management: ability to manage overbookings and differentiate availability by OTA.
Booking Rules

Control panel with precise management of booking rules that can be applied by filtering by room type, rate plan, channel.
Cancellation Policies

Management of different cancellation policies and payment methods applicable either at the hotel level, for a single rate plan or for a period. Possibility of interfacing a banking gateway.
TMC Management

Efficient management of corporate clients (companies, Tour Operators, Travel Agencies) and events (weddings, conferences, private events).
Mobile App

iOS and Android back office App for quick operations management: monitoring reservations, viewing and editing prices, availability, restrictions, viewing sales reports.

Distribution

Metasearch connectivity
Channel management & OTA distribution
Booking engine
TMC Management

Efficient management of corporate clients (companies, Tour Operators, Travel Agencies) and events (weddings, conferences, private events).

Ecommerce

Booking engine
Guest profiles
Refund Vouchers

In case of cancellation, a voucher is generated for the guest.

Integrations

RMS connectivity
PMS connectivity
Metasearch connectivity

Reporting

Multi-property management
Reporting Dashboard
Reporting Dashboard

Detailed reports and statistics available in real time and a Dashboard for an overview of performance.
Mobile App

iOS and Android back office App for quick operations management: monitoring reservations, viewing and editing prices, availability, restrictions, viewing sales reports.

Admin

Centralized user & role management
Multi-property management
Mobile App

iOS and Android back office App for quick operations management: monitoring reservations, viewing and editing prices, availability, restrictions, viewing sales reports.

Call Center

Call center functionality

MeetingPackage (Venue & Sales Management)

Sales CRM

Mobile Sales CRM
Workflow Automations
Pipeline CRM
BEO Management
Lead Scoring
Contact Management

RPF Management

Workflow Automations

F&B Planning

File & Document Management
BEO Management

Contracts & E-Signatures

Workflow Automations
Payments & Invoicing
File & Document Management
E-Signatures
Contract Management

Reporting & Analytics

Chain Dashboard
Data Migration Services
Pace, Sales Activity, and GRC Reporting
Lead Scoring

Salesforce

Sales CRM

Mobile Sales CRM
Workflow Automations
Pipeline CRM
BEO Management
Lead Scoring
Contact Management

RPF Management

Workflow Automations

F&B Planning

File & Document Management
BEO Management

Contracts & E-Signatures

Workflow Automations
Payments & Invoicing
File & Document Management
E-Signatures
Contract Management

Reporting & Analytics

Chain Dashboard
Data Migration Services
Pace, Sales Activity, and GRC Reporting
Lead Scoring

What Customers Are Saying

Most Recent Review

Lousy experience

Digital Marketing Manager

Meeting Packages has been a great partner on many levels. Understanding our business needs and meeting our uniqueness.

Sr. Director of Sales Effectiveness

Highly recommended but reporting can be a bit tricky

Director of Business Travel from New York (United States)

Most Positive Review

iHotelier CRS

Revenue Director

Easy to use, looks good, easy for clients

Director of Sales

It's a major upgrade over whatever you had before

Regional Director of Revenue Management from San Francisco (United States)

Most Critical

The Advanced online meeting booking engine (meeting package) is conspaistently one of the best, and best event maker .

E Commerce Manager from

It's a great service to use as a CRM, but is not best fitted for the hospitality world.

Regional Corporate Sales Manager from Beverly Hills (United States)

References

Amadeus doesn’t have any references available

Christian Bossard
General Manager SILO soulfood hostel meetings