Compare Loop CXM (by Benbria) vs SurvAI by Everguest Intelligence vs Flexkeeping (Glitch Management)

Benbria

Loop CXM (by Benbria)

1 reviews
Everguest

SurvAI by Everguest Intelligence

5 reviews
Flexkeeping

Flexkeeping (Glitch Management)

19 reviews

Compare Loop CXM (by Benbria) vs SurvAI by Everguest Intelligence vs Flexkeeping (Glitch Management)

Guest Survey Software vendor comparison between Loop CXM (by Benbria) vs SurvAI by Everguest Intelligence vs Flexkeeping (Glitch Management). Find out which Guest Survey Software is right for you based on realtime data from 25 verified hotelier reviews across 8 countries.

Benbria

Benbria

Ranked 14 (out of 26)

4.5
1 reviews
View profile
Everguest

Everguest

Ranked 9 (out of 26)

4.9
5 reviews
View profile
Flexkeeping

Flexkeeping

Ranked 6 (out of 26)

5.0
19 reviews
View profile

Ratings Summary

HT Score

Loop CXM (by Benbria)

unranked HTScore Icon

SurvAI by Everguest Intelligence

unranked HTScore Icon

Flexkeeping (Glitch Management)

unranked HTScore Icon
Popularity

Loop CXM (by Benbria)

1 verified reviews

SurvAI by Everguest Intelligence

5 verified reviews

Flexkeeping (Glitch Management)

19 verified reviews
Likelihood to Recommend

Loop CXM (by Benbria)

90%

SurvAI by Everguest Intelligence

98%

Flexkeeping (Glitch Management)

99%
Ease of Use

Loop CXM (by Benbria)

4

SurvAI by Everguest Intelligence

4.8

Flexkeeping (Glitch Management)

5
ROI

Loop CXM (by Benbria)

4

SurvAI by Everguest Intelligence

5

Flexkeeping (Glitch Management)

4.8
Implementation

Loop CXM (by Benbria)

Not enough data available

SurvAI by Everguest Intelligence

Not enough data available

Flexkeeping (Glitch Management)

4.9
Customer Support

Loop CXM (by Benbria)

5

Verified Customer Support

SurvAI by Everguest Intelligence

5

Verified Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

Certificate of Excellence

Loop CXM (by Benbria)

SurvAI by Everguest Intelligence

Flexkeeping (Glitch Management)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Loop CXM (by Benbria)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

SurvAI by Everguest Intelligence

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Benbria
vs.
Everguest
vs.
Flexkeeping

Customers

Top 3 Segments

Loop CXM (by Benbria)

Resorts - 100%
Motels - 0%
Hostels - 0%

SurvAI by Everguest Intelligence

Resorts - 60%
Hostels - 20%
Motels - 0%

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%
Featured clients
-

SurvAI by Everguest Intelligence

Everguest doesn’t have any featured brands available

Flexkeeping (Glitch Management)

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Everguest Average Everguest

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Loop CXM (by Benbria)

Pricing Available By Request
Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

SurvAI by Everguest Intelligence

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Benbria
vs.
Everguest
vs.
Flexkeeping
1-click quote request

What Customers Are Saying

Most Recent Review

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

SurvAI by Everguest Intelligence

Guest Surveys & Feedback

Hotel manager from Felsotarkany (Hungary)

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager
Most Positive Review

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

SurvAI by Everguest Intelligence

All guest feedback in one place, a modern solution to increase your reputation!

Director

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director
Most Critical

Loop CXM (by Benbria)

Benbria

VP Sales and Marketing

SurvAI by Everguest Intelligence

All guest feedback in one place, a modern solution to increase your reputation!

Director

Flexkeeping (Glitch Management)

Amazing company

GM
References
-

SurvAI by Everguest Intelligence

Everguest doesn’t have any references available

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available

General Info

Screenshots
Integrations

Loop CXM (by Benbria)

Staff Collaboration Tools (4) Event Management Software (3) Housekeeping Software (3)
View all integrations (10)

SurvAI by Everguest Intelligence

Everguest doesn't have any integrations

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Guest Messaging Software (3)
View all integrations (19)
Recent Company Updates
-

SurvAI by Everguest Intelligence

Everguest doesn’t have any recent company updates

Recent Articles

SurvAI by Everguest Intelligence

Everguest doesn’t have any recent articles