Compare Flexkeeping (Glitch Management) vs Revinate (Reputation) vs GuestService - Surveys

Flexkeeping

Flexkeeping (Glitch Management)

19 reviews
Revinate

Revinate (Reputation)

148 reviews
Guest Service

GuestService - Surveys

3 reviews

Compare Flexkeeping (Glitch Management) vs Revinate (Reputation) vs GuestService - Surveys

Guest Survey Software vendor comparison between Flexkeeping (Glitch Management) vs Revinate (Reputation) vs GuestService - Surveys. Find out which Guest Survey Software is right for you based on realtime data from 170 verified hotelier reviews across 45 countries.

Flexkeeping

Flexkeeping

Ranked 5 (out of 25)

5.0
19 reviews
View profile
Revinate

Revinate

Ranked 4 (out of 55)

4.5
148 reviews
View profile
Guest Service

Guest Service

Ranked 9 (out of 25)

5.0
3 reviews
View profile

Ratings Summary

HT Score

Flexkeeping (Glitch Management)

unranked HTScore Icon

Revinate (Reputation)

86 HTScore Icon

GuestService - Surveys

unranked HTScore Icon
Popularity

Flexkeeping (Glitch Management)

19 verified reviews

Revinate (Reputation)

148 verified reviews

GuestService - Surveys

3 verified reviews
Likelihood to Recommend

Flexkeeping (Glitch Management)

99%

Revinate (Reputation)

90%

GuestService - Surveys

100%
Ease of Use

Flexkeeping (Glitch Management)

5

Revinate (Reputation)

4.6

GuestService - Surveys

5
ROI

Flexkeeping (Glitch Management)

4.8

Revinate (Reputation)

4.3

GuestService - Surveys

5
Implementation

Flexkeeping (Glitch Management)

4.9

Revinate (Reputation)

4.4

GuestService - Surveys

Not enough data available
Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

Revinate (Reputation)

4.5

Verified Customer Support

GuestService - Surveys

4.3

Verified Customer Support

Certificate of Excellence

Flexkeeping (Glitch Management)

Revinate (Reputation)

GuestService - Surveys

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Revinate (Reputation)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GuestService - Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Flexkeeping
vs.
Revinate
vs.
Guest Service

Customers

Top 3 Segments

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%

Revinate (Reputation)

Resorts - 19%
Boutiques - 17%
Other - 16%

GuestService - Surveys

Resorts - 100%
Motels - 0%
Hostels - 0%
Featured clients

Flexkeeping (Glitch Management)

-

GuestService - Surveys

Guest Service doesn’t have any featured brands available

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Revinate Average Revinate

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Service Average Guest Service

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Revinate (Reputation)

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

GuestService - Surveys

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Flexkeeping
vs.
Revinate
vs.
Guest Service

What Customers Are Saying

Most Recent Review

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

Revinate (Reputation)

Revinate as Catalyst to improve Hotel Revenue and Guest Service

Digital Marketing Officer from Pasay (Philippines)

GuestService - Surveys

Reception team

Front Office from (Turkey)
Most Positive Review

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

Revinate (Reputation)

Many interesting insights, user-friendly and helpful support team!

Corporate Operations and Quality Manager

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)
Most Critical

Flexkeeping (Glitch Management)

Amazing company

GM

Revinate (Reputation)

Great product

Digital Strategy & Technology Director from

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)
References

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available
-

GuestService - Surveys

Guest Service doesn’t have any references available

General Info

Screenshots
Integrations

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Guest Messaging Software (3)

Revinate (Reputation)

Property Management Systems (40) Hotel Management Software (20) Booking Engine (14)

GuestService - Surveys

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel Keyless Entry Systems (1)
Recent Company Updates
-

GuestService - Surveys

Guest Service doesn’t have any recent company updates