Compare Flexkeeping (Glitch Management) vs TrustYou (Guest Surveys) vs Revinate (Surveys)

Flexkeeping

Flexkeeping (Glitch Management)

19 reviews
TrustYou

TrustYou (Guest Surveys)

284 reviews
Revinate

Revinate (Surveys)

146 reviews

Compare Flexkeeping (Glitch Management) vs TrustYou (Guest Surveys) vs Revinate (Surveys)

Guest Surveys & Feedback vendor comparison between Flexkeeping (Glitch Management) vs TrustYou (Guest Surveys) vs Revinate (Surveys). Find out which Guest Surveys & Feedback is right for you based on realtime data from 449 verified hotelier reviews across 107 countries.

Flexkeeping

Flexkeeping

Ranked 6 (out of 25)

5.0
19 reviews
View profile
TrustYou

TrustYou

Ranked 2 (out of 25)

4.5
284 reviews
View profile
Revinate

Revinate

Ranked 4 (out of 25)

4.7
146 reviews
View profile

Ratings Summary

HT Score

Flexkeeping (Glitch Management)

unranked HTScore Icon

TrustYou (Guest Surveys)

93 HTScore Icon

Revinate (Surveys)

84 HTScore Icon
Popularity

Flexkeeping (Glitch Management)

19 verified reviews

TrustYou (Guest Surveys)

284 verified reviews

Revinate (Surveys)

146 verified reviews
Likelihood to Recommend

Flexkeeping (Glitch Management)

99%

TrustYou (Guest Surveys)

90%

Revinate (Surveys)

93%
Ease of Use

Flexkeeping (Glitch Management)

5

TrustYou (Guest Surveys)

4.5

Revinate (Surveys)

4.7
ROI

Flexkeeping (Glitch Management)

4.8

TrustYou (Guest Surveys)

4.2

Revinate (Surveys)

4.5
Implementation

Flexkeeping (Glitch Management)

4.9

TrustYou (Guest Surveys)

4.3

Revinate (Surveys)

4.6
Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

TrustYou (Guest Surveys)

4.4

Verified Customer Support

Revinate (Surveys)

4.6

Verified Customer Support

Certificate of Excellence

Flexkeeping (Glitch Management)

TrustYou (Guest Surveys)

Revinate (Surveys)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

TrustYou (Guest Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Revinate (Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Flexkeeping
vs.
TrustYou
vs.
Revinate

Customers

Top 3 Segments

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%

TrustYou (Guest Surveys)

Resorts - 23%
City Center Hotels - 12%
Branded Hotels - 12%

Revinate (Surveys)

Resorts - 23%
Boutiques - 18%
Luxury Hotels - 14%
Featured clients

Flexkeeping (Glitch Management)

TrustYou (Guest Surveys)

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Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

TrustYou Average TrustYou

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Revinate Average Revinate

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou (Guest Surveys)

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Revinate (Surveys)

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Custom Price Quote
Flexkeeping
vs.
TrustYou
vs.
Revinate

What Customers Are Saying

Most Recent Review

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

TrustYou (Guest Surveys)

It is a very valuable tool for our hotel

GM from Puerto Varas (Chile)

Revinate (Surveys)

Revinate as Catalyst to improve Hotel Revenue and Guest Service

Digital Marketing Officer from Pasay (Philippines)
Most Positive Review

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

TrustYou (Guest Surveys)

TrustYou is a good tool

General Manager

Revinate (Surveys)

Learning

Guest Services Supervisor
Most Critical

Flexkeeping (Glitch Management)

Amazing company

GM

TrustYou (Guest Surveys)

The trustyou tool has been a very useful tool for our business and has enabled us to reach our customers more directly in a very posisitve way

Director

Revinate (Surveys)

Great Control and management tool for guest reputation

Area GM
References

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available

TrustYou (Guest Surveys)

Shanna Davis
Marketing Manager Ayres Hotels

Selim Imre
Rooms Division Manager Aska Hotels Baran

Eric Van Dijk
Managing Director MEININGER Hotel Berlin Central Station

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General Info

Screenshots
Integrations

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Booking Engine (2)

TrustYou (Guest Surveys)

Property Management Systems (24) Booking Engine (13) Hotel Management Software (13)

Revinate (Surveys)

Property Management Systems (40) Hotel Management Software (21) Booking Engine (13)