Front Desk Kiosk by Aavgo

Remote Door & Access Management

Guest locked out or key not working? Remote agents can help with lock and access issues from anywhere, so guests get back into their room quickly without waiting for a manager to come in, while access stays controlled and logged.

Maintenance Management

Capture maintenance issues the moment a guest or staff member reports them, then route them to the right person with room, priority and notes attached. Track every ticket to completion and keep rooms out of service for less time.

Housekeeping Operations

Keep room status accurate and turnovers on time. Housekeeping sees which rooms to clean first, updates status as they go, and the front desk always knows which rooms are ready. Fewer early-arrival waits and fewer mix-ups between desk and housekeeping.

Guest Requests & Service Coordination

Towels, late checkout, a broken TV: guests ask and Aavgo routes it. Requests go to housekeeping, maintenance or your on-site team in real time and are tracked until done, so nothing slips through the cracks and guests feel looked after.

PMS, Payments & Hotel System Integrations

Certified and live integrations with Jonas Chorum, ASI, YCS, Cloudbeds, Skytouch, Infor, Sabre, Visual Matrix, Open Hotel and OYO PMS, Salto locks and Shift4 and Elavon payments. Works with your stack instead of replacing it.

Remote Front Desk

A self check-in kiosk plus live remote agents on screen, ready 24/7. Guests check in, pay, get keys and ask questions without waiting, and you stop scrambling to fill every front desk shift. Real people, real service, at a fraction of the cost of staffing the desk around the clock.

Property Camera Monitoring

Remote agents can view your approved lobby, kiosk and entrance cameras while they help guests. They see who is at the kiosk, spot issues early and respond faster, adding an extra set of eyes on the property during quiet and overnight hours.

Night Audit & Overnight Operations

Stop struggling to staff the night shift. Remote agents cover overnight check-ins, guest calls and late arrivals, and support night audit workflows, so your property stays open and responsive while your team gets a proper night off.

Guest Phone Answering

Never miss a guest call again. Aavgo remote agents answer your property's calls, handle common questions and requests, and pass on anything that needs your team. Guests get a friendly, professional voice every time, even when the desk is busy or empty.

Front Desk Performance & Guest Analytics

See how your front desk really performs. Track check-ins, transaction times, kiosk adoption and agent activity by property and by hour, then use the data to fine-tune staffing, cut wait times and prove the value of self-service to owners.

Centralized Multi-Property Operations

Run front desk service for every property from one shared remote team. Consistent check-in, the same service standards and one view across your portfolio. Add or scale properties without hiring a new desk team each time.

Remote & Automated Room Key Issuance

Room keys are issued right at the kiosk once the guest is verified and paid. No waiting for a clerk, no keys left out, no after-hours lockouts. Remote agents can step in on any exception, so guests get to their room fast and securely, any time of day.

Integrated Check-In & Hotel Systems

Aavgo connects to the systems you already run: PMS (Jonas Chorum, ASI, Cloudbeds, Skytouch, Infor, Sabre, Visual Matrix and more), Salto locks and Shift4 or Elavon payments. Reservations, payments and keys stay in sync, with no double entry.

Hybrid Front Desk Operations

Mix on-site staff, remote agents and self-service in whatever way suits your property. Cover overnights only, fill staffing gaps, handle peak arrivals or run the desk full-time. You set the schedule and Aavgo covers the rest, so the desk is never empty.

Self-Service Guest Check-In

Guests check in on their own in minutes. The kiosk finds the reservation, verifies ID, registers the guest, takes payment and dispenses the room key. Shorter lines at busy times, fewer tasks for your team, and a remote agent is always one tap away if a guest needs help.