HelloShift vs. hotelkit vs. Xenia: Which is a Better Fit?

HelloShift Housekeeping

Inspections & Checklists

Inspection Module
Deep Cleaning Scheduling
Drag-and-Drop Room Assignments
Automated Notifications
Custom Inspection Checklists

Receive customized checklists for each room and quickly assign tasks for any problems found

Scheduling

Deep Cleaning Scheduling
Automated Room Assignments

Auto-assign rooms to room attendants based on rules, credit allocation, and location/floor

Workflow Automation

Custom Rules & Prioritization
Drag-and-Drop Room Assignments
Two-Way PMS Integration
Automated Notifications
Automated Task Routing
Mobile Request Dispatching

Send and receive requests hotel-wide and on-the-go
Automated Room Assignments

Auto-assign rooms to room attendants based on rules, credit allocation, and location/floor
Lost & found
Open API

Messaging & Collaboration

Chat
Automated Notifications
Mobile Request Dispatching

Send and receive requests hotel-wide and on-the-go
Guest requests

Analytics & Reporting

Performance Analytics Dashboard
Progress Tracking Dashboard

Use a single view to track progress of room status and room attendants

Usability

Mobile Access
Multi Language UI Support
Automated Notifications

Other

In app translation
Service Recovery/Escalation
Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.

hotelkit Facility Management

Asset Preservation

Pool Chemical Readings

Maintain pool readings and monitor trends.
Preventative Maintenance Plan Mapping
CapEX Budgeting & Forecasting

Allows customers to plan, budget, forecast, and implement capital expenditures within their facility. Create planning items for current and future years on numerous projects.

Inspections & Checklists

Custom Inspections

Customize inspections, track and report, all in one place.
Asset Maintenance Logs

Messaging & Communication

Notifications
Mobile App

Task Management

Recurring Tasks
Work Orders & Ticketing

Workflow Automation

Recurring Tasks
Preventative Maintenance Plan Mapping
Work Orders & Ticketing

Analytics & Reporting

Inventory Trend Analysis
Asset Maintenance Logs
CapEX Budgeting & Forecasting

Allows customers to plan, budget, forecast, and implement capital expenditures within their facility. Create planning items for current and future years on numerous projects.

Other

Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.
Service Recovery/Escalation

Xenia Inspections

Inspections & Checklists

Inspection Module
Deep Cleaning Scheduling
Drag-and-Drop Room Assignments
Automated Notifications
Custom Inspection Checklists

Receive customized checklists for each room and quickly assign tasks for any problems found

Scheduling

Deep Cleaning Scheduling
Automated Room Assignments

Auto-assign rooms to room attendants based on rules, credit allocation, and location/floor

Workflow Automation

Custom Rules & Prioritization
Drag-and-Drop Room Assignments
Two-Way PMS Integration
Automated Notifications
Automated Task Routing
Mobile Request Dispatching

Send and receive requests hotel-wide and on-the-go
Automated Room Assignments

Auto-assign rooms to room attendants based on rules, credit allocation, and location/floor
Lost & found
Open API

Messaging & Collaboration

Chat
Automated Notifications
Mobile Request Dispatching

Send and receive requests hotel-wide and on-the-go
Guest requests

Analytics & Reporting

Performance Analytics Dashboard
Progress Tracking Dashboard

Use a single view to track progress of room status and room attendants

Usability

Mobile Access
Multi Language UI Support
Automated Notifications

Other

What Customers Are Saying

Most Recent Review

Amazing Product

Group Sales & Service Manager

No longer imaginable without it

Hotel Manager from Vienna (Austria)

Support

General Manager

Most Positive Review

Easy to use and pretty dependable for all departments!

Einfach Top!

Rezeption

Most Critical

It is an ok system

Manager

A great system

Management Technik

References

Markus Schmid
Assistant Manager Hotel Josefshof am Rathaus

Mariusz Siwkowski
Digital Manager of Mercure Hotel MOA Berlin & Hotel Heidegrund Garrel Mercure Hotel MOA Berlin

Neeraja Anil
Assistant Maintenance Manager Radisson Blu Hotel, Dubai Deira Creek