ICG Fronthotel

Eliminate the manual work of room blocking with automated room assignments.

Effortlessly scans multiple passports and ID’s Contactless technology for improved hygiene Eliminates transcribing errors Improved safety: The identity document never leaves the guest’s hands Eliminates the need for copies and storage

Guest can sign digital registration forms on a mobile device. The signature is automatically stored to the database. Faster check in, location independent, contactless.

You check in online for a flight, why not for a hotel? Digitize your registration process to enable guests to check-in before they arrive to streamline the guest experience, eliminate the need to ask guests for payment upon arrival and reduce wait times and queues at the front desk.

Automatically send transactional booking emails and reservation related notifications to guests.

Scan IDs to automatically pre-fill guest information

Give guests the choice to check themselves in as part of a contact-free experience. Typical features include: digital registration cards, passport scanner, integrated payment terminals, door lock integrations and streamlined self-check-out.

Enable housekeeping team members to view assignments, track points coverage/daily progress, update room statuses and more all from their mobile device.

Update reservations or create tasks within the app for immediate internal visibility.

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.

Ability to track live room status and check in reservations for available rooms. Know which rooms need priority cleaning in order to upsell early arrival.

Ability to see a workload overview for every housekeeper to create an organized, optimized and efficient shift plan for each team member.

Message individual team members or groups to communicate and send updates without having to slow down your team or reach for a radio.

A fully automated card reader integrated with your PMS and Payment Processing System to help with Automation and Seamless Payment Processing

Direct billing refers to the process where a hotel directly bills a third-party entity, such as a company, travel agency, or organization, for a guest’s stay, rather than requiring the guest to pay at the time of check-out. This feature allows hotels to set up and manage accounts for companies or other entities that regularly send guests to the hotel, making it easier for those businesses to handle payments through invoices or agreed-upon terms. This feature simplifies the payment process for corporate guests or groups and helps hotels manage financial transactions efficiently.

Send payment requests directly to a guest’s email and get notified upon payment or expiration.

Drag and drop reservations on an easy to use calendar view.

Your rates, your rules. Create and customize product rates and rules to suit your property, including special deals, dependencies, and restrictions.

Eliminate the manual work of room blocking with automated room assignments.

Automatically send transactional booking emails and reservation related notifications to guests.

Tax reporting and documentation customized for your regional requirements.