Mobile Access by ASSA ABLOY Global Solutions

4.7 (142 REVIEWS)

HTR Score icon
HT Score  
90 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Mobile Access by ASSA ABLOY Global Solutions

4.7 (142 REVIEWS)

Ranked 2 (out of 39) in Mobile Key & Keyless Entry

Mobile Access offers guests a whole new hotel experience. Convenient and secure, there's no need for physical keys or keycards.

ASSA ABLOY Global Solutions is popular in United States of America, United Arab Emirates and India.

Ratings Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.5/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Mobile Access by ASSA ABLOY Global Solutions is the #7 most trending product in the Mobile Key & Keyless Entry category (out of 39) and the #244 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

ASSA ABLOY Global Solutions’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted ASSA ABLOY Global Solutions as the #2 Mobile Key & Keyless Entry provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
90 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Mobile Access by ASSA ABLOY Global Solutions
Founded in 1979 | Headquarters in Sweden | 4259 employees
ASSA ABLOY Global Solutions Mobile Access provides advanced security for hotels and augments the stay experience for today’s tech-savvy guests. Operating with secure Seos technology, Mobile Access allocates guestrooms and generates encrypted digital keys over a secure channel. This allows users to bypass the front desk and access their assigned guestrooms via their personal smart phones and watches.

Capabilities

Contactless by Design

Apple Wallet Mobile Keys

Features

Door Hardware

4/5 features

Access Management

4/5 features

Guest App

4/5 features

Compatibility

4/5 features

Other

1/2 features

Pricing

Pricing Available By Request

ASSA ABLOY Global Solutions has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

Compare ASSA ABLOY Global Solutions to Top Alternatives

Openkey.co
Compare

OpenKey is the leading provider of Digital Key solutions that allow your guests to unlock rooms with their mobile devices, saving them time — and saving you money.

View top ASSA ABLOY Global Solutions alternatives
Get recommendation Image
Want to find out if ASSA ABLOY Global Solutions is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
` Take the quiz `

Popularity by Segment

Size

1 | X-Small (1-9 room)

8 | Medium (25-74 room)

45 | Large (75-199 room)

79 | X-Large (200+ room)

Country

25 | United States of America

17 | United Arab Emirates

15 | India

8 | South Africa

7 | Thailand

5 | China

5 | United Kingdom

5 | Turkey

5 | Romania

5 | Netherlands

4 | Panama

4 | Hong Kong

4 | Saudi Arabia

3 | Australia

3 | Ethiopia

3 | Vietnam

3 | Canada

2 | Portugal

2 | Armenia

2 | Georgia

2 | Germany

2 | Nigeria

2 | Singapore

1 | Algeria

1 | Macau

1 | Egypt

1 | Morocco

1 | Rwanda

1 | Ghana

1 | Kenya

1 | Tanzania

1 | Peru

1 | Japan

1 | Kuwait

1 | Bulgaria

1 | Ukraine

1 | Puerto Rico

1 | Finland

Type

92 | Branded Hotels

46 | Luxury Hotels

23 | City Center Hotels

19 | Resorts

11 | Boutiques

9 | Extended Stay & Serviced Apartments

7 | Bed & Breakfast & Inns

7 | Limited Service & Budget Hotels

6 | Airport/Conference Hotels

6 | Hostels

6 | RV Parks & Campgrounds

3 | Vacation Rentals & Villas

1 | Casinos

1 | Motels

Region

40 | Asia Pacific

30 | Middle East

28 | North America

22 | Europe

19 | Africa

5 | South America

3 | Oceania

1 | Central America

Category

142 | Mobile Key & Keyless Entry

30 | Staff Safety

Hotelier Rating

Excellent
129
Very Good
17
Average
3
Poor
1
Terrible
1

Property Size

  • X-Small (1)
  • Medium (8)
  • Large (45)
  • X-Large (79)

Country

  • United States of America
    United States of America
    (25)
  • United Arab Emirates
    United Arab Emirates
    (17)
  • India
    India
    (15)
  • South Africa
    South Africa
    (8)
  • Thailand
    Thailand
    (7)
  • China
    China
    (5)
  • United Kingdom
    United Kingdom
    (5)
  • Turkey
    Turkey
    (5)
  • Romania
    Romania
    (5)
  • Netherlands
    Netherlands
    (5)
  • Panama
    Panama
    (4)
  • Hong Kong
    Hong Kong
    (4)
  • Saudi Arabia
    Saudi Arabia
    (4)
  • Australia
    Australia
    (3)
  • Ethiopia
    Ethiopia
    (3)
  • Vietnam
    Vietnam
    (3)
  • Canada
    Canada
    (3)
  • Portugal
    Portugal
    (2)
  • Armenia
    Armenia
    (2)
  • Georgia
    Georgia
    (2)
  • Germany
    Germany
    (2)
  • Nigeria
    Nigeria
    (2)
  • Singapore
    Singapore
    (2)
  • Algeria
    Algeria
    (1)
  • Macau
    Macau
    (1)
  • Egypt
    Egypt
    (1)
  • Morocco
    Morocco
    (1)
  • Rwanda
    Rwanda
    (1)
  • Ghana
    Ghana
    (1)
  • Kenya
    Kenya
    (1)
  • Tanzania
    Tanzania
    (1)
  • Peru
    Peru
    (1)
  • Japan
    Japan
    (1)
  • Kuwait
    Kuwait
    (1)
  • Bulgaria
    Bulgaria
    (1)
  • Ukraine
    Ukraine
    (1)
  • Puerto Rico
    Puerto Rico
    (1)
  • Finland
    Finland
    (1)

Region

  • North America
    North America
    (28)
  • Europe
    Europe
    (22)
  • Asia Pacific
    Asia Pacific
    (40)
  • Oceania
    Oceania
    (3)
  • Middle East
    Middle East
    (30)
  • South America
    South America
    (5)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (19)
10

Enhanced contactless guest convenience

Chief Operating Officer from 500+ room Extended Stay & Serviced Apartment in Melbourne (Australia)

Verified
11 months ago
When we launched our mobile app in 2019, our aim was to make booking easy but thanks to the combined technologies of ASSA ABLOY Global Solutions and Liverton, we now have the ability to extend enhanced contactless convenience all the way through to a guest’s arrival and eventual departure.
Country Australia
Chief Operating Officer
X-Large Hotel
10

Robust system with nearly 0 failure rate

Cluster IT Manager from 200 to 499 room Branded Hotel in Dubai (United Arab Emirates)

Verified
12 months ago
we receive prompt response and quick resolution of issues reported to the support team. The mobile key feature works well at our hotel.
Country United Arab Emirates
Cluster IT Manager
X-Large Hotel
10

They know the real meaning of hospitality!

IT Manager from 500+ room Branded Hotel in Dubai (United Arab Emirates)

Verified
12 months ago
Efficiency and stability of their products, systems, immediate response of support teams when assistance is required in addition to friendly system interface.
Country United Arab Emirates
IT Manager
X-Large Hotel
10

Amazing application

Assistant IT Manager from 100 to 199 room Luxury Hotel in Dubai (United Arab Emirates)

Verified
12 months ago
Reliable support anytime we have any issues and is fixed on time, always easy to reach support at anytime and day.
Country United Arab Emirates
Assistant IT Manager
Large Hotel
10

we have Good Experience in general. they are working with us from a long time .

Asst. IT manager from 100 to 199 room Bed & Breakfast & Inn in Area (United Arab Emirates)

Verified
12 months ago
The system is stable and fully integrated with our mobile app. we found that they are well organized as a company, and we are able to get subject matter experts whenever we want.
Country United Arab Emirates
Asst. IT manager
Large Hotel
10

Great service and good solution.

Director of IT Consulting from 1 to 4 room City Center Hotel in Dallas (United States of America)

Verified
12 months ago
Assa Abloy is always quick to respond to my requests, they provide quotes quickly and accurately, especially the #StaffSafety team! Jens and Christi are great!
Country United States of America
Director of IT Consulting
X-Small Hotel
10

General.

Dir. of Engineering from 200 to 499 room Branded Hotel in Bloomington (United States of America)

Verified
12 months ago
shipment Quick response from staff every time when we are looking for answers. Quick on items that in need . we
Country United States of America
Dir. of Engineering
X-Large Hotel
10

Vision Line

Room Divison Manager from 100 to 199 room Branded Hotel in Cluj-Napoca (Romania)

Verified
12 months ago
Ease of access in using the interface. Multiple choices when using the visionLine to grant employee access to different levels.
Country Romania
Room Divison Manager
Large Hotel
10

Project delivery and service are immaculate.

IT Manager from 200 to 499 room Branded Hotel in Dubai (United Arab Emirates)

Verified
12 months ago
Support, Services and communication all the required facilities from the vendor is beyond expectation. I have a professional relationship with Assa Abloy since past 5 years and would take the opportunity to appreciate there presence in this field.
Country United Arab Emirates
IT Manager
X-Large Hotel
10

Mobile Key- worked amazingly

IT Manager from 200 to 499 room Branded Hotel in (United Arab Emirates)

Verified
12 months ago
it's very quick and haste free, the support, throughout the whole project was amazing and very quick to make this project happen. guest and management both very happy with mobile key.
Country United Arab Emirates
IT Manager
X-Large Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 15

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Assa Abloy's integrations to all major PMS vendors make their mobile key solutions an easy to use solution. Additionally, their cloud based solutions are an easy upgrade from existing solutions for both the property and integrating system taking all the hassle out of upgrading. Assa Abloy is a great solution with a huge footprint that is easy to work with.

Question:

What differentiates this product or service from the competition?

Answer:

Assa Abloy's team has solutions for any situation. With a global footprint backed by local experts, their team is able to help overcome any issues and aid with any local standards that must be met to get your solution up and running as quickly as possible.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Assa Abloy is a great global partner in the digital key space. With a global footprint as well as local experts to be able to help it is a great digital key solution. Additionally, the easy of upgrade to new cloud based systems with existing hardware/integrations is so easy it takes so much time and pain away from the usual upgrade headache

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
David Carr Integrations Program Manager @ INTELITY
RecommendationAvatar
Hannah Scott Content Marketing Manager @ INTELITY
RecommendationAvatar
Pernilla Brodd CMO @ Zaplox
RecommendationAvatar
David Carr Integrations Program Manager @ INTELITY
RecommendationAvatar
Hannah Scott Content Marketing Manager @ INTELITY
RecommendationAvatar
Pernilla Brodd CMO @ Zaplox
Are you a consultant or vendor that recommends ASSA ABLOY Global Solutions? Leave a recommendation

Integrations

Need help with an integration?
SPONSORED

Find Great Pairing Apps

No matching results

No matching results

filtering integrations
Company Functionality
Canary Technologies
Canary Technologies

96% recommended by 834 hotels

Cyber Security & Fraud Prevention
+4 more
RoomRaccoon
RoomRaccoon

97% recommended by 514 hotels

Booking Engine
+3 more
Oracle Hospitality
Oracle Hospitality

90% recommended by 470 hotels

Property Management Systems
Mews
Mews

91% recommended by 442 hotels

Property Management Systems
Duve
Duve

97% recommended by 416 hotels

Upselling Software
+3 more
innRoad

This integration hasn’t been verified by ASSA ABLOY Global Solutions yet.

innRoad

88% recommended by 337 hotels

Hotel Management Software
Monscierge
Monscierge

93% recommended by 333 hotels

Staff Collaboration Tools
+2 more
RMS
RMS

86% recommended by 327 hotels

Hotel Management Software
HOTELTIME
HOTELTIME

94% recommended by 292 hotels

Property Management Systems
Clock Software
Clock Software

95% recommended by 208 hotels

Property Management Systems

Support

Unverified

ASSA ABLOY Global Solutions has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon
Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

Request a Quote

Response Time

Less than a day

Responsiveness

Excellent

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

Learn more

Still gathering info?

Schedule a free 30-minute product demo consultation

Schedule free demo

Get recommendation Image
Live
product-company-logo

Goki

Mobile Key & Keyless Entry

4.7 (124 REVIEWS)
product-company-logo

OpenKey

Mobile Key & Keyless Entry

4.4 (79 REVIEWS)
product-company-logo

INTELITY

Mobile Key & Keyless Entry

4.6 (98 REVIEWS)
SPONSORED

Users also recommend shows related products from Premium Members that come most recommended by hoteliers with high HT Scores.

Learn More

Download the Free Guide

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .

Sponsored by Goki

Download the Free Guide

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .