Mobile Access by Vingcard

4.7 (142 REVIEWS)

HTR Score icon
HT Score  
62 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Mobile Access offers guests a whole new hotel experience. Convenient and secure, there's no need for physical keys or keycards.

Vingcard is popular in United States of America, United Arab Emirates and India.

Ratings Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.5/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Mobile Access by Vingcard is the #7 most trending product in the Hotel Keyless Entry Systems category (out of 41) and the #341 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Vingcard’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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62 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Mobile Access by Vingcard
Founded in 1979 | Headquarters in Sweden | 4259 employees
ASSA ABLOY Global Solutions Mobile Access provides advanced security for hotels and augments the stay experience for today's tech-savvy guests. Operating with secure Seos technology, Mobile Access allocates guestrooms and generates encrypted digital keys over a secure channel. This allows users to bypass the front desk and access their assigned guestrooms via their personal smart phones and watches.

Capabilities

Contactless by Design

Apple Wallet Mobile Keys

Features

Door Hardware

4/5 features

Access Management

4/5 features

Guest App

4/5 features

Compatibility

4/5 features

Pricing

Pricing Available By Request

Vingcard has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Openkey.co
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OpenKey is the leading provider of Digital Key solutions that allow your guests to unlock rooms with their mobile devices, saving them time — and saving you money.

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Popularity by Segment

Size

3 | X-Small (1-9 room)

1 | Small (10-24 room)

10 | Medium (25-74 room)

50 | Large (75-199 room)

81 | X-Large (200+ room)

Country

24 | United States of America

17 | United Arab Emirates

15 | India

8 | South Africa

7 | Thailand

6 | China

5 | Romania

5 | United Kingdom

4 | Panama

4 | Saudi Arabia

3 | Netherlands

3 | Ethiopia

3 | Vietnam

3 | Hong Kong

3 | Canada

2 | Nigeria

2 | Georgia

2 | Armenia

2 | Australia

2 | Portugal

2 | Germany

2 | Singapore

1 | Finland

1 | New Zealand

1 | Japan

1 | Peru

1 | Algeria

1 | Bulgaria

1 | Kuwait

1 | Tanzania

1 | Kenya

1 | France

1 | Ghana

1 | Rwanda

1 | Morocco

1 | Egypt

1 | Macau

1 | Ukraine

Type

98 | Branded Hotels

58 | Luxury Hotels

37 | City Center Hotels

29 | Airport/Conference Hotels

29 | Resorts

28 | Bed & Breakfast & Inns

27 | Boutiques

15 | Limited Service & Budget Hotels

12 | Extended Stay & Serviced Apartments

6 | Hostels

6 | RV Parks & Campgrounds

3 | Casinos

3 | Vacation Rentals & Villas

1 | Motels

Region

40 | Asia Pacific

27 | North America

25 | Middle East

21 | Europe

19 | Africa

5 | South America

3 | Oceania

Category

142 | Hotel Keyless Entry Systems

30 | Hotel Panic Buttons

Hotelier Rating

Excellent
129
Very Good
17
Average
3
Poor
1
Terrible
1

Property Size

  • X-Small (3)
  • Small (1)
  • Medium (10)
  • Large (50)
  • X-Large (81)

Country

  • United States of America
    United States of America
    (24)
  • United Arab Emirates
    United Arab Emirates
    (17)
  • India
    India
    (15)
  • South Africa
    South Africa
    (8)
  • Thailand
    Thailand
    (7)
  • China
    China
    (6)
  • Romania
    Romania
    (5)
  • United Kingdom
    United Kingdom
    (5)
  • Panama
    Panama
    (4)
  • Saudi Arabia
    Saudi Arabia
    (4)
  • Netherlands
    Netherlands
    (3)
  • Ethiopia
    Ethiopia
    (3)
  • Vietnam
    Vietnam
    (3)
  • Hong Kong
    Hong Kong
    (3)
  • Canada
    Canada
    (3)
  • Nigeria
    Nigeria
    (2)
  • Georgia
    Georgia
    (2)
  • Armenia
    Armenia
    (2)
  • Australia
    Australia
    (2)
  • Portugal
    Portugal
    (2)
  • Germany
    Germany
    (2)
  • Singapore
    Singapore
    (2)
  • Finland
    Finland
    (1)
  • New Zealand
    New Zealand
    (1)
  • Japan
    Japan
    (1)
  • Peru
    Peru
    (1)
  • Algeria
    Algeria
    (1)
  • Bulgaria
    Bulgaria
    (1)
  • Kuwait
    Kuwait
    (1)
  • Tanzania
    Tanzania
    (1)
  • Kenya
    Kenya
    (1)
  • France
    France
    (1)
  • Ghana
    Ghana
    (1)
  • Rwanda
    Rwanda
    (1)
  • Morocco
    Morocco
    (1)
  • Egypt
    Egypt
    (1)
  • Macau
    Macau
    (1)
  • Ukraine
    Ukraine
    (1)

Region

  • North America
    North America
    (27)
  • Europe
    Europe
    (21)
  • Asia Pacific
    Asia Pacific
    (40)
  • Oceania
    Oceania
    (3)
  • Middle East
    Middle East
    (25)
  • South America
    South America
    (5)
  • Africa
    Africa
    (19)

Hoteliers say

NEW AI Review summary

Hoteliers like the ASSA ABLOY Global Solutions' keyless entry system for its efficient mobile key feature, which enhances guest convenience and safety. The system also integrates well with major PMS systems, improving operational efficiency. However, some users mention areas for improvement, especially in hardware cost, battery efficiency, and Visionline software reporting. Overall, the product is praised for reliability, reducing manual tasks, and enhancing guest satisfaction.

AI-generated from the text of customer reviews

Mobile Key Functionality
Local Support Availability
Customization and Flexibility
Installation and Project Management
Security Enhancements
Visionline Software
Integration with PMS Systems
Battery Efficiency
Hardware Cost
10

Enhanced contactless guest convenience

Chief Operating Officer from 50-74 room Boutique in Melbourne (Australia)

Verified
2 years ago
When we launched our mobile app in 2019, our aim was to make booking easy but thanks to the combined technologies of ASSA ABLOY Global Solutions and Liverton, we now have the ability to extend enhanced contactless convenience all the way through to a guest’s arrival and eventual departure.
Country Australia
Chief Operating Officer
Medium Hotel
10

Robust system with nearly 0 failure rate

Cluster IT Manager from 200 to 499 room Branded Hotel in Dubai (United Arab Emirates)

Verified
2 years ago
we receive prompt response and quick resolution of issues reported to the support team. The mobile key feature works well at our hotel.
Country United Arab Emirates
Cluster IT Manager
X-Large Hotel
10

They know the real meaning of hospitality!

IT Manager from 200 to 499 room Branded Hotel in Dubai (United Arab Emirates)

Verified
2 years ago
Efficiency and stability of their products, systems, immediate response of support teams when assistance is required in addition to friendly system interface.
Country United Arab Emirates
IT Manager
X-Large Hotel
10

Amazing application

Assistant IT Manager from 100 to 199 room Luxury Hotel in Dubai (United Arab Emirates)

Verified
2 years ago
Reliable support anytime we have any issues and is fixed on time, always easy to reach support at anytime and day.
Country United Arab Emirates
Assistant IT Manager
Large Hotel
10

we have Good Experience in general. they are working with us from a long time .

Asst. IT manager from 100 to 199 room Bed & Breakfast & Inn in Area (United Arab Emirates)

Verified
2 years ago
The system is stable and fully integrated with our mobile app. we found that they are well organized as a company, and we are able to get subject matter experts whenever we want.
Country United Arab Emirates
Asst. IT manager
Large Hotel
10

Great service and good solution.

Director of IT Consulting from 200 to 499 room City Center Hotel in Dallas (United States of America)

Verified
2 years ago
Assa Abloy is always quick to respond to my requests, they provide quotes quickly and accurately, especially the #StaffSafety team! Jens and Christi are great!
Country United States of America
Director of IT Consulting
X-Large Hotel
10

General.

Dir. of Engineering from 200 to 499 room Branded Hotel in Bloomington (United States of America)

Verified
2 years ago
shipment Quick response from staff every time when we are looking for answers. Quick on items that in need . we
Country United States of America
Dir. of Engineering
X-Large Hotel
10

Vision Line

Room Divison Manager from 100 to 199 room Branded Hotel in Cluj-Napoca (Romania)

Verified
2 years ago
Ease of access in using the interface. Multiple choices when using the visionLine to grant employee access to different levels.
Country Romania
Room Divison Manager
Large Hotel
10

Project delivery and service are immaculate.

IT Manager from 200 to 499 room Branded Hotel in Dubai (United Arab Emirates)

Verified
2 years ago
Support, Services and communication all the required facilities from the vendor is beyond expectation. I have a professional relationship with Assa Abloy since past 5 years and would take the opportunity to appreciate there presence in this field.
Country United Arab Emirates
IT Manager
X-Large Hotel
10

Mobile Key- worked amazingly

IT Manager from 200 to 499 room Branded Hotel in (United Arab Emirates)

Verified
2 years ago
it's very quick and haste free, the support, throughout the whole project was amazing and very quick to make this project happen. guest and management both very happy with mobile key.
Country United Arab Emirates
IT Manager
X-Large Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 15

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Assa Abloy's integrations to all major PMS vendors make their mobile key solutions an easy to use solution. Additionally, their cloud based solutions are an easy upgrade from existing solutions for both the property and integrating system taking all the hassle out of upgrading. Assa Abloy is a great solution with a huge footprint that is easy to work with.

Question:

What differentiates this product or service from the competition?

Answer:

Assa Abloy's team has solutions for any situation. With a global footprint backed by local experts, their team is able to help overcome any issues and aid with any local standards that must be met to get your solution up and running as quickly as possible.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Assa Abloy is a great global partner in the digital key space. With a global footprint as well as local experts to be able to help it is a great digital key solution. Additionally, the easy of upgrade to new cloud based systems with existing hardware/integrations is so easy it takes so much time and pain away from the usual upgrade headache

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 0 recommend
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Pernilla Brodd CMO @ Zaplox
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Support

Unverified

Vingcard has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

Request a Quote

Response Time

Less than a day

Recommended

95%

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