Streamline Operations, Secure Access. Transforming Hotels, Hostels & Airbnbs.
Mobile Access by ASSA ABLOY Global Solutions
4.7 (142 REVIEWS)
HT Score
90 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Mobile Access by ASSA ABLOY Global Solutions
Ranked 2 (out of 39) in Mobile Key & Keyless Entry
Mobile Access offers guests a whole new hotel experience. Convenient and secure, there's no need for physical keys or keycards.
95% recommended by 143 hotels
ASSA ABLOY Global Solutions is popular in United States of America, United Arab Emirates and India.
Ratings Summary
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.5/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Mobile Access by ASSA ABLOY Global Solutions is the #7 most trending product in the Mobile Key & Keyless Entry category (out of 39) and the #244 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreASSA ABLOY Global Solutions’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseHoteliers voted ASSA ABLOY Global Solutions as the #2 Mobile Key & Keyless Entry provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
About Mobile Access by ASSA ABLOY Global Solutions
Founded in 1979 | Headquarters in Sweden | 4259 employees
ASSA ABLOY Global Solutions Mobile Access provides advanced security for hotels and augments the stay experience for today’s tech-savvy guests. Operating with secure Seos technology, Mobile Access allocates guestrooms and generates encrypted digital keys over a secure channel. This allows users to bypass the front desk and access their assigned guestrooms via their personal smart phones and watches.
Capabilities
Contactless by Design
Contactless by Design
With Mobile Access by ASSA ABLOY Global Solutions, provide your guests with an alternative to visiting the front desk by using their mobile devices to check-in from safe distances. Also able to use their own devices as a secure digital key throughout your hotel, guests using Mobile Access not only experience enhanced convenience but will also welcome the ability to reduce their contact with potential surface area risks.
Apple Wallet Mobile Keys
Apple Wallet Mobile Keys
With room key in Apple Wallet, guests can skip the lobby and access their rooms, elevators, and common spaces like the gym and the pool using just their iPhone or Apple Watch. It’s easy, convenient and private. Room key in Apple Wallet integrates into existing access control systems, is simple to distribute and manage, and takes advantage of the built-in security features of iPhone and Apple Watch.
Features
Door Hardware
4/5 features
Access Management
4/5 features
Guest App
4/5 features
Compatibility
4/5 features
Other
1/2 features
Pricing
Pricing Available By Request
ASSA ABLOY Global Solutions has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare ASSA ABLOY Global Solutions to Top Alternatives
OpenKey is the leading provider of Digital Key solutions that allow your guests to unlock rooms with their mobile devices, saving them time — and saving you money.
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Popularity by Segment
Size
1 | X-Small (1-9 room)
8 | Medium (25-74 room)
45 | Large (75-199 room)
79 | X-Large (200+ room)
Country
25 | United States of America
17 | United Arab Emirates
15 | India
8 | South Africa
7 | Thailand
5 | China
5 | United Kingdom
5 | Turkey
5 | Romania
5 | Netherlands
4 | Panama
4 | Hong Kong
4 | Saudi Arabia
3 | Australia
3 | Ethiopia
3 | Vietnam
3 | Canada
2 | Portugal
2 | Armenia
2 | Georgia
2 | Germany
2 | Nigeria
2 | Singapore
1 | Algeria
1 | Macau
1 | Egypt
1 | Morocco
1 | Rwanda
1 | Ghana
1 | Kenya
1 | Tanzania
1 | Peru
1 | Japan
1 | Kuwait
1 | Bulgaria
1 | Ukraine
1 | Puerto Rico
1 | Finland
Type
92 | Branded Hotels
46 | Luxury Hotels
23 | City Center Hotels
19 | Resorts
11 | Boutiques
9 | Extended Stay & Serviced Apartments
7 | Bed & Breakfast & Inns
7 | Limited Service & Budget Hotels
6 | Airport/Conference Hotels
6 | Hostels
6 | RV Parks & Campgrounds
3 | Vacation Rentals & Villas
1 | Casinos
1 | Motels
Region
40 | Asia Pacific
30 | Middle East
28 | North America
22 | Europe
19 | Africa
5 | South America
3 | Oceania
1 | Central America
Category
142 | Mobile Key & Keyless Entry
30 | Staff Safety
Hotelier Rating
10
Enhanced contactless guest convenience
Chief Operating Officer from 500+ room Extended Stay & Serviced Apartment in Melbourne (Australia)
Verified
11 months ago
When we launched our mobile app in 2019, our aim was to make booking easy but thanks to the combined technologies of ASSA ABLOY Global Solutions and Liverton, we now have the ability to extend enhanced contactless convenience all the way through to a guest’s arrival and eventual departure.
Australia
Australia
Chief Operating Officer
X-Large Hotel
10
Robust system with nearly 0 failure rate
Cluster IT Manager from 200 to 499 room Branded Hotel in Dubai (United Arab Emirates)
Verified
12 months ago
we receive prompt response and quick resolution of issues reported to the support team. The mobile key feature works well at our hotel.
United Arab Emirates
United Arab Emirates
Cluster IT Manager
X-Large Hotel
10
They know the real meaning of hospitality!
IT Manager from 500+ room Branded Hotel in Dubai (United Arab Emirates)
Verified
12 months ago
Efficiency and stability of their products, systems, immediate response of support teams when assistance is required in addition to friendly system interface.
United Arab Emirates
United Arab Emirates
IT Manager
X-Large Hotel
10
Amazing application
Assistant IT Manager from 100 to 199 room Luxury Hotel in Dubai (United Arab Emirates)
Verified
12 months ago
Reliable support anytime we have any issues and is fixed on time, always easy to reach support at anytime and day.
United Arab Emirates
United Arab Emirates
Assistant IT Manager
Large Hotel
10
we have Good Experience in general. they are working with us from a long time .
Asst. IT manager from 100 to 199 room Bed & Breakfast & Inn in Area (United Arab Emirates)
Verified
12 months ago
The system is stable and fully integrated with our mobile app. we found that they are well organized as a company, and we are able to get subject matter experts whenever we want.
United Arab Emirates
United Arab Emirates
Asst. IT manager
Large Hotel
10
Great service and good solution.
Director of IT Consulting from 1 to 4 room City Center Hotel in Dallas (United States of America)
Verified
12 months ago
Assa Abloy is always quick to respond to my requests, they provide quotes quickly and accurately, especially the #StaffSafety team! Jens and Christi are great!
United States of America
United States of America
Director of IT Consulting
X-Small Hotel
10
General.
Dir. of Engineering from 200 to 499 room Branded Hotel in Bloomington (United States of America)
Verified
12 months ago
shipment Quick response from staff every time when we are looking for answers. Quick on items that in need . we
United States of America
United States of America
Dir. of Engineering
X-Large Hotel
10
Vision Line
Room Divison Manager from 100 to 199 room Branded Hotel in Cluj-Napoca (Romania)
Verified
12 months ago
Ease of access in using the interface. Multiple choices when using the visionLine to grant employee access to different levels.
Romania
Romania
Room Divison Manager
Large Hotel
10
Project delivery and service are immaculate.
IT Manager from 200 to 499 room Branded Hotel in Dubai (United Arab Emirates)
Verified
12 months ago
Support, Services and communication all the required facilities from the vendor is beyond expectation. I have a professional relationship with Assa Abloy since past 5 years and would take the opportunity to appreciate there presence in this field.
United Arab Emirates
United Arab Emirates
IT Manager
X-Large Hotel
10
Mobile Key- worked amazingly
IT Manager from 200 to 499 room Branded Hotel in (United Arab Emirates)
Verified
12 months ago
it's very quick and haste free, the support, throughout the whole project was amazing and very quick to make this project happen. guest and management both very happy with mobile key.
United Arab Emirates
United Arab Emirates
IT Manager
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Assa Abloy's integrations to all major PMS vendors make their mobile key solutions an easy to use solution. Additionally, their cloud based solutions are an easy upgrade from existing solutions for both the property and integrating system taking all the hassle out of upgrading. Assa Abloy is a great solution with a huge footprint that is easy to work with.
Showing all answers to: "What does this product or service do well?"
Assa Abloy's integrations to all major PMS vendors make their mobile key solutions an easy to use solution. Additionally, their cloud based solutions are an easy upgrade from existing solutions for both the property and integrating system taking all the hassle out of upgrading. Assa Abloy is a great solution with a huge footprint that is easy to work with.
ASSA is the world leader in locks and door technology, known for quality. Their team has been wonderful to work with as we deploy their integrated SDK as a part of our platform, enabling our system to provide guests with fully streamlined room and common area access.
With a stratgic partnership dating back to 2016, Zaplox has developed a great relationship with ASSA ABLOY Global Solutions and has tight integrations with the ASSA ABLOY's Mobile Access solutions and BLE-enabled door locks for hospitality. ASSA ABLOY offers industry-leading, proven solutions and the hardware is top-notch quality. Through the Zaplox integration, ASSA ABLOY's customers are able to offer guests a contact-free mobile guest journey that goes far beyond the mobile key with mobile check-in/checkout, promotions, payment, and the ability for guests to communicate with staff in real-time.
Question:
What differentiates this product or service from the competition?
Answer:
Assa Abloy's team has solutions for any situation. With a global footprint backed by local experts, their team is able to help overcome any issues and aid with any local standards that must be met to get your solution up and running as quickly as possible.
Showing all answers to: "What differentiates this product or service from the competition?"
Assa Abloy's team has solutions for any situation. With a global footprint backed by local experts, their team is able to help overcome any issues and aid with any local standards that must be met to get your solution up and running as quickly as possible.
The ASSA team deeply understands the check-in and entry process as well as the hardware that powers these processes. That expertise differentiates them in the market and INTELITY recommends them to customers globally.
ASSA ABLOY has more than 25 years experience and has developed from a regional supplier of mechanical locks to becoming the global leader in access solutions. With is vast customer and partner network, ASSA ABLOY is truly a global player and ideal fit for hotel chains with multiple properties spread across several geographies.
Zaplox validated integration allows properties to implement a mobile guest journey based on Zaplox's guest app with mobile check-in and mobile keys, tightly integrated with ASSA ABLOY's BLE locks. Hotels will benefits from more than six years of partnership and the knowledge we developed from our large installed in both the United States and Europe. By working with ASSA ABLOY, Zaplox gets access to thousands of hotels around the world and we enjoy great support from the ASSA ABLOY Global Solutions Team.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Assa Abloy is a great global partner in the digital key space. With a global footprint as well as local experts to be able to help it is a great digital key solution. Additionally, the easy of upgrade to new cloud based systems with existing hardware/integrations is so easy it takes so much time and pain away from the usual upgrade headache
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Assa Abloy is a great global partner in the digital key space. With a global footprint as well as local experts to be able to help it is a great digital key solution. Additionally, the easy of upgrade to new cloud based systems with existing hardware/integrations is so easy it takes so much time and pain away from the usual upgrade headache
Their locks are top quality, they have a lot of strength in the market, and their security is very good. They're also definitely innovating and looking for ways to keep evolving, which is important.
ASSA ABLOY clearly stands for high quality, but take time to learn more about third party integrations and how you can maximize the value from your investment in BLE locks. The mobile key is only part of the experience, explore how you can improve the guest experience with mobile check-in/checkout, mobile payment, access to promotions and ability to communicate with hotel staff via a guest app - fully integrated with both the hotel's lock system and PMS.
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Support
Unverified
ASSA ABLOY Global Solutions has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
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