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Hmobile
4.8 (10 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Hmobile
Unranked in Staff Collaboration Tools
Integrated Operational EcoSystem to organize and manage the daily hotel task .Reduce waste of time, Improve efficiency and service quality.
97% recommended by 10 hotels
HMobile (by char) has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
What is HMobile (by char)?
Founded in 1996 | Headquarters in | 25 employees
Hmobile is an operational ecosystem designed to simplify and streamline coordination and communication between departments in the hospitality industry. It serves as a comprehensive property management system (PMS) that organizes daily tasks, manages quality control, and automates manual processes to boost efficiency and reduce time waste.
Through their mobile devices, staff from various divisions such as housekeeping, maintenance, concierge, and food & beverage can access and manage their assigned tasks, reassign duties, and track task completion in real-time. Hmobile seamlessly integrates with multiple systems like PMS, PBX, Guest APP, CRM, and room control, creating a unified operational environment.
This integration enables hotels to monitor performance metrics, service delivery times, resource consumption, and guest complaints, allowing for data-driven decision-making. The platform centralizes and personalizes these processes to fit the unique operational needs of each hotel, leading to improved service quality and enhanced guest satisfaction.
Hmobile Alternatives
Not sure if HMobile (by char) is right for your hotel? Here are similar Staff Collaboration Tools vendors that could be a good fit for your hotel:
- 1. Sojern — Best for understanding guest behavior to deliver personalized hotel experiences.
- 2. hotelkit — Best for fostering a collaborative work environment with integrated communication tools
- 3. Actabl — Best for optimizing labor management with precision
- 4. Flexkeeping — Best for managing housekeeping tasks efficiently
- 5. Lodgistics — Best for real-time staff communication
- 6. DOWHAT — Best for real-time team collaboration
- 7. Sabre — Best for managing maintenance requests efficiently
- 8. Monscierge — Best for empowering staff with real-time communication tools
- 9. HelloShift — Best for keeping your team on the same page with real-time updates
- 10. Amadeus — Best for empowering staff with mobile task management
Capabilities
HMobile (by char) doesn’t have any benefits or use cases available
Features
Task Management
4/5 features
Messaging & Collaboration
4/5 features
Escalations & Alerts
4/5 features
Reporting
4/5 features
Automation
4/5 features
Templates
4/5 features
Available Add-ons & Modules
Periodic Task
Hotel Maintenance Software
Periodic task is one of HMobile designed to manage and plan all the repetitive and periodic task and have a full control on the maintenance cost of your hotel.
Minibar
Hotel Sustainability Software
Control the consumption and statistics of your minibar, room amenities and products for sales, report fulfillment and add charges directly to the PMS from HMobile App or the switchboard of room phone.
Housekeeping
Staff Collaboration Tools
Roomstatus is one of the HMobile module that Help housekeeping department to coordinate and control the work of their staff from the palm of their hand. Multiple reports available, integrate with PMS, Mobil First, Planification automation, help to reduce even 15% of work to Housekeeping, supervisors and maids
HMobile (by char) Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.4/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, Hmobile is the #31 most trending product in the Staff Collaboration Tools category (out of 55) and the #2225 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHMobile (by char)’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
HMobile (by char) Pricing
Pricing Available By Request
HMobile (by char) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelier Rating
Looking for specific info?
10
A mandatory basic
Director de Tecnología e innovación from 100 to 199 room Luxury Hotel in (Spain)
Verified
16 months ago
The simplicity of use, the large number of reports that it is capable of generating and, above all, how practical the tool becomes for daily use by personnel who are not normally used to technology. It has been a before and after operating in our hotels.
Spain
Spain
Director de Tecnología e innovación
Large Hotel
9
Home HMobile
Dirección from 200 to 499 room City Center Hotel in Benidorm (Spain)
Verified
16 months ago
We have started a new project with HMobile to improve the mobility of the establishment and we are very satisfied with the result, less waiting and improvement in daily operations. In addition, for SSTT, the Periodic Task function has meant a very significant time saving.
Spain
Spain
Dirección
X-Large Hotel
10
WHY DID I NOT DISCOVER IT BEFORE?
IT MANAGER from 75-99 room Branded Hotel in Sitio de Calahonda (Spain)
Verified
16 months ago
Easy to handle. Staff delighted with the App. More agility to resolve incidents. You no longer need so many phone calls. Highly recommended.
Spain
Spain
IT MANAGER
Large Hotel
9
Effective organization and planning of work
Subdirector from 500+ room Branded Hotel in Torremolinos (Spain)
Verified
16 months ago
It is a very useful and intuitive tool with good integration with the PMS, facilitating the organization and planning of the work of the Apartment Department, also improving the digitization of the service.
Spain
Spain
Subdirector
X-Large Hotel
10
Periodic task
Directora de compras from 100 to 199 room Branded Hotel in Barcelona (Spain)
Verified
17 months ago
This tool is helping us to manage the maintenance plan in an orderly manner, assigning tasks and seeing the evolution day by day by registering the tasks carried out.
Spain
Spain
Directora de compras
Large Hotel
10
GREAT IMPROVEMENT IN COMMUNICATION AND DAY DAY MANAGEMENT
Subdirectora from 100 to 199 room City Center Hotel in Cartagena (Spain)
Verified
2 years ago
Agile communication between departments, traceability of complaints and incidents. Monitoring of hotel breakdowns but above all the management of room cleaning.
Spain
Spain
Subdirectora
Large Hotel
9
At Hotel Playa Dorada in Mallorca we are using the Hmobile application to manage the work of our chambermaids and our technicians. The truth is that we were completely right with this choice. I only regret not having implemented it sooner.
Director from 200 to 499 room Airport/Conference Hotel in Sa Coma (Balearic Islands)
Verified
2 years ago
- It is not necessary that the receptionists and the technicians/housekeepers are talking on the walkie all the time. Work can be monitored very easily. There are notices if something is delayed.
Balearic Islands
Balearic Islands
Director
X-Large Hotel
10
Staff and customer satisfaction
corporate management from 500+ room Branded Hotel in Palma (Spain)
Verified
2 years ago
Many times the focus is on improving service or productivity. But what has also stood out in all the hotels where we have implemented the tool is that a tool is in the hands of the staff who have been neglected for a long time in technological advances. The illusion that the staff transmits when it comes to being able to work with an applic...
Spain
Spain
corporate management
X-Large Hotel
10
We have made a great leap in efficiency
Director de hotel from 75-99 room Limited Service & Budget Hotel in Can Pastilla (Balearic Islands)
Verified
2 years ago
We save time, we are more efficient. We have very clear information. My staff is very happy. All of this translates into better service.
Balearic Islands
Balearic Islands
Director de hotel
Large Hotel
10
Very good system!
Subdirector from 100 to 199 room Branded Hotel in Mijas (Spain)
Verified
2 years ago
Excellent service and product. I have worked with several programs and the truth is that I am surprised by the functionality of Hmobile.
Spain
Spain
Subdirector
Large Hotel
- 1
It looks like HMobile (by char) is not recommended by any hotels
Check out the top 10 most recommended HMobile (by char) alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
They are a long established task manager, with great customer support and very deep knowledge of the hospitality industry since they have been in the market for a very long time. They've evolved and adapted very well to the market's new needs.
Showing all answers to: "What does this product or service do well?"
They are a long established task manager, with great customer support and very deep knowledge of the hospitality industry since they have been in the market for a very long time. They've evolved and adapted very well to the market's new needs.
Question:
What differentiates this product or service from the competition?
Answer:
They have a great relation with their customers and really facilitate all setup processes so hoteliers will not have to waste any time or worry about it. It is also a very complete product which addresses practically all the needs a hotel might have in relation to this type of software.
Showing all answers to: "What differentiates this product or service from the competition?"
They have a great relation with their customers and really facilitate all setup processes so hoteliers will not have to waste any time or worry about it. It is also a very complete product which addresses practically all the needs a hotel might have in relation to this type of software.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Implementing a task manager normally entails a change in your staff's workflow. It is very important to be very clear about how you're going to do this. Hmobile's support team are a really great help here because they've implemented their solution many many times already so they've pretty much encountered all possible obstacles.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Implementing a task manager normally entails a change in your staff's workflow. It is very important to be very clear about how you're going to do this. Hmobile's support team are a really great help here because they've implemented their solution many many times already so they've pretty much encountered all possible obstacles.
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HMobile (by char) Integrations
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Support
Unverified
HMobile (by char) has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2024
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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