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ImpulsePoint by Impulsify
4.8 (60 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
ImpulsePoint by Impulsify
Ranked 1 (out of 21) in Retail Software
A front desk POS and comprehensive retail management system for hotel lobby retail. Automates front desk transactions and inventory management for unattended grab-and-go markets with barcode scan technology and a massive product database of retail business intelligence, ImpulsePoint takes all guessing out of running a profitable lobby store.
97% recommended by 55 hotels
More than 50% of Impulsify’s reviews come from United States.
Bell - AI powered product analyst
I analyzed all of Impulsify’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like the Impulsify platform for its significant impact on increasing revenue and reducing front desk workload through its user-friendly self-service kiosks and efficient inventory management. The system streamlines retail operations, enhances guest experiences, and provides actionable insights through analytics, all while being easy to implement. Some areas noted for improvement include barcode scanning reliability, integration with PMS, and handling non-barcoded items, but overall, the feedback highlights its positive ROI and operational benefits.
What Types of Hotels Impulsify is Popular For
Size
1 | X-Small (1-9 room)
3 | Small (10-49 room)
4 | Mid-Sized (50-99 room)
43 | Large (100-499 room)
4 | X-Large (500+ room)
Country
55 | United States
3 | Antigua and Barbuda
1 | Canada
Type
49 | Branded Hotels
31 | Airport/Conference Hotels
26 | Bed & Breakfast & Inns
17 | City Center Hotels
17 | Limited Service & Budget Hotels
16 | Boutique Hotels
16 | Luxury Hotels
15 | Resorts
9 | Hostels
7 | Motels
5 | Extended Stay & Serviced Apartments
3 | Vacation Rentals & Villas
1 | Casinos
Region
56 | North America
3 | Central America
Category
60 | Retail Software
Didn’t find what you were looking for?
What is Impulsify?
Founded in 2013 | Headquarters in Denver, CO | 19 employees
ImpulsePoint by Impulsify is a cloud-based POS and Inventory Management solution specifically designed for grab-and-go markets, pantries, and gift shops. This powerful platform automates hotel retail operations, significantly increasing revenue and reducing front desk workload. With user-friendly self-service kiosks, barcode scanners, and automatic price retrieval, ImpulsePoint enhances the guest experience by offering efficient, seamless transactions. Managers benefit from robust inventory and replenishment tools, as well as detailed reporting that provides actionable insights to streamline operations and improve profitability. Easy to implement, ImpulsePoint integrates smoothly into existing hotel businesses, driving positive ROI and operational efficiency.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Impulsify products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Impulsify Reviews Analyzed: 60
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Impulsify Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Impulsify
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Impulsify's Provided Description:
"ImpulsePoint is a cloud-based POS and Inventory Management solution designed for grab-and-go markets, pantries and gift shops. Offering both front desk and guest-facing POS solutions, ImpulsePoint automates every aspect of hotel retail with barcode scanners, automatic price retrieval, inventory and replenishment tools, and robust reporting to show managers where they are succeeding and where they are losing profit."
FAQs
Capabilities
Impulsify doesn’t have any benefits or use cases available
Features
Other
0/6 features
Impulsify Reviews Summary
Ease of Use
4.8/5
Customer Support
4.9/5
ROI
4.6/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, ImpulsePoint by Impulsify is the #1 most trending product in the Retail Software category (out of 21) and the #919 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreImpulsify’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Impulsify Pricing
Pricing Available By Request
Impulsify has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelier Rating
Looking for specific info?
10
Amazing Technology
RDO from 100 to 199 room City Center Hotel in MyrtleBeach (United States)
Verified
3 years ago
This system has been able to immediately make a significant increase to our revenue. With it being grab and go, allowing the guest to be self served, it has saved both time at the front desk, and allowed for the lobby to maintain a beautiful addition to it.
United States
United States
RDO
Large Hotel
10
Revenue Maximizer
Director of IT from 200 to 499 room Bed & Breakfast & Inn in Atlanta (United States)
Verified
3 years ago
The ImpulsePoint platform is very easy to use and train new team members on. Their self-pay kiosk not only looks great, but it performs and is easy to use. Working with Impulsify was like turning on the revenue faucet, our accounting team thought there were posting errors as the market revenue more than doubled in the first month it was ins...
United States
United States
Director of IT
Large Hotel
10
A strong partner for market success
Vice President from 100 to 199 room Bed & Breakfast & Inn in Daphne (United States)
Verified
3 years ago
When we needed to roll out a guest market solution at our Hilton branded hotels in a prior role, Impulsify was head and shoulders above the rest. Their combination of service, training and follow through was stellar!
United States
United States
Vice President
Large Hotel
10
Excellent partners & product
RVP from 1 to 4 room Branded Hotel in Chicago (United States)
Verified
3 years ago
We have worked with impulisfy for years now and couldn't be more thrilled. They are excellent partners and the product has enhanced our profitability & guest experience considerably.
United States
United States
RVP
X-Small Hotel
10
Top Notch Product, People and Performanc
Area General Manager from 100 to 199 room Branded Hotel in Milwaukee (United States)
Verified
3 years ago
I love the look, style, and convenience of Impuslify. It's easy to install, offers top notch service & support - and best of all - guests love it, use it and spend more money on hotel retail.
United States
United States
Area General Manager
Large Hotel
8
Organize and analyze inventory
Srn. Accountant from 25-49 room Luxury Hotel in Antigua (Antigua and Barbuda)
Verified
3 years ago
the way inventory is recorded and the software can alert you of slow moving items. Also the use of bar codes or upc to make retail easier.
Antigua and Barbuda
Antigua and Barbuda
Srn. Accountant
Small Hotel
10
Impulse-Point
Front Office Manager from 200 to 499 room Bed & Breakfast & Inn in Denver (United States)
Verified
3 years ago
Impulse-Point makes it so much easier to keep track of inventory and sales for our hotel gift shop. When used correctly, it is an amazing time saver and has such a positive impact on the speed of service at the front desk.
United States
United States
Front Office Manager
Large Hotel
10
Excellent POS and Inventory Management System
Corporate Controller from 200 to 499 room Resort in Mamora Bay (Antigua and Barbuda)
Verified
3 years ago
* Responsiveness from support and management team *Customizable reporting* Inventory management features *Sales reporting analysis*User friendly/ ease to train new users*Recurring training available at no additional cost
Antigua and Barbuda
Antigua and Barbuda
Corporate Controller
Large Hotel
10
Impulsify
General Manager from 100 to 199 room Branded Hotel in Bloomfield Hills (United States)
Verified
3 years ago
The team is one of the most persistent, talented, and organized groups our Hotel has ever done business with. The design of our grab-n-go is fantastic, and so is the revenue. The team knows what they're doing and wants to make sure to see the market is booming with sales. :)
United States
United States
General Manager
Large Hotel
10
Great system
General Manager from 200 to 499 room Bed & Breakfast & Inn in Las Vegas (United States)
Verified
3 years ago
Very efficient system. Guests like it and the team liked it. The system improved our food cost, reduced theft and allow the frontdesk the time to deal with guests and not to record their purchases.
United States
United States
General Manager
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Our hotel customers love the self check-out kiosk and charging items to their room because it's integrated into the PMS system. It's fantastic for additional ROI - hotels were previously losing revenue because guests didn't want to wait in line to pay for their items. Also, the data that the hotels now have about what is selling helps them to be better business managers. Impulsify is clearly leading the pack with this technology.
Showing all answers to: "What does this product or service do well?"
Our hotel customers love the self check-out kiosk and charging items to their room because it's integrated into the PMS system. It's fantastic for additional ROI - hotels were previously losing revenue because guests didn't want to wait in line to pay for their items. Also, the data that the hotels now have about what is selling helps them to be better business managers. Impulsify is clearly leading the pack with this technology.
Question:
What differentiates this product or service from the competition?
Answer:
There is no other retail store provider for hotels that understands retail like Impulsify. They do literally everything a hotel needs from A-Z, from design/construction, to top selling item placement, to the technology of self-check-out. Impulsify understands the unique needs of hotels in the retail space and clearly understands what the guests want to buy and how they want to pay for it better than anyone.
Showing all answers to: "What differentiates this product or service from the competition?"
There is no other retail store provider for hotels that understands retail like Impulsify. They do literally everything a hotel needs from A-Z, from design/construction, to top selling item placement, to the technology of self-check-out. Impulsify understands the unique needs of hotels in the retail space and clearly understands what the guests want to buy and how they want to pay for it better than anyone.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Hotel Retail is more important to revenue and guest needs more than ever. The retail redesign and healthier food options is here to stay and no one does it better than Impulsify. They are the industry leader in design and construction, item retail maximization, and technology that lets guest check out themselves to free up your staff and let them take care of guest business. Do not miss out on getting a ROI analysis from Impulsify when considering your retail space. You'll be doing yourself and your owner an real favor.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Hotel Retail is more important to revenue and guest needs more than ever. The retail redesign and healthier food options is here to stay and no one does it better than Impulsify. They are the industry leader in design and construction, item retail maximization, and technology that lets guest check out themselves to free up your staff and let them take care of guest business. Do not miss out on getting a ROI analysis from Impulsify when considering your retail space. You'll be doing yourself and your owner an real favor.
Recommended by
Jill Rigsbee
CEO
@
iDEAL Hospitality Partners Group
Jill Rigsbee
CEO
@
iDEAL Hospitality Partners Group
Are you a consultant or vendor that recommends Impulsify?
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Impulsify Integrations
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Support
Unverified
Impulsify has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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What do you dislike or think could be improved?
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Ease of Use
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