Compare AI Review Assistant (by MARA Solutions) vs Reputation Manager (by Customer Alliance) vs iiQ-Check

MARA Solutions

AI Review Assistant (by MARA Solutions)

193 reviews
Customer Alliance

Reputation Manager (by Customer Alliance)

53 reviews
ConsultiiQ GmbH

iiQ-Check

3 reviews

Compare AI Review Assistant (by MARA Solutions) vs Reputation Manager (by Customer Alliance) vs iiQ-Check

Reputation Management vendor comparison between AI Review Assistant (by MARA Solutions) vs Reputation Manager (by Customer Alliance) vs iiQ-Check. Find out which Reputation Management is right for you based on realtime data from 249 verified hotelier reviews across 38 countries.

MARA Solutions

MARA Solutions

Ranked 1 (out of 50)

4.8
193 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 4 (out of 50)

4.7
53 reviews
View profile
ConsultiiQ GmbH

ConsultiiQ GmbH

Ranked 18 (out of 50)

5.0
3 reviews
View profile

Ratings Summary

HT Score

AI Review Assistant (by MARA Solutions)

100 HTScore Icon

Reputation Manager (by Customer Alliance)

85 HTScore Icon

iiQ-Check

unranked HTScore Icon
Popularity

AI Review Assistant (by MARA Solutions)

193 verified reviews

Reputation Manager (by Customer Alliance)

53 verified reviews

iiQ-Check

3 verified reviews
Likelihood to Recommend

AI Review Assistant (by MARA Solutions)

96%

Reputation Manager (by Customer Alliance)

94%

iiQ-Check

100%
Ease of Use

AI Review Assistant (by MARA Solutions)

4.9

Reputation Manager (by Customer Alliance)

4.7

iiQ-Check

5
ROI

AI Review Assistant (by MARA Solutions)

4.6

Reputation Manager (by Customer Alliance)

4.4

iiQ-Check

4.5
Implementation

AI Review Assistant (by MARA Solutions)

4.8

Reputation Manager (by Customer Alliance)

4.8

iiQ-Check

Not enough data available
Customer Support

AI Review Assistant (by MARA Solutions)

4.8

Verified Customer Support

Reputation Manager (by Customer Alliance)

4.7

Verified Customer Support

iiQ-Check

5

Verified Customer Support

Certificate of Excellence

AI Review Assistant (by MARA Solutions)

Reputation Manager (by Customer Alliance)

iiQ-Check

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Other

SMS text messaging

Case Management

AI Review Assistant (by MARA Solutions)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

Reputation Manager (by Customer Alliance)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

iiQ-Check

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

MARA Solutions
vs.
Customer Alliance
vs.
ConsultiiQ GmbH

Customers

Top 3 Segments

AI Review Assistant (by MARA Solutions)

Branded Hotels - 24%
City Center Hotels - 16%
Luxury Hotels - 10%

Reputation Manager (by Customer Alliance)

Branded Hotels - 13%
Boutiques - 13%
City Center Hotels - 11%

iiQ-Check

Branded Hotels - 33%
Resorts - 0%
Motels - 0%
Featured clients

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any featured brands available

Reputation Manager (by Customer Alliance)

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

MARA Solutions Average MARA Solutions

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Pricing Available By Request

ConsultiiQ GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

AI Review Assistant (by MARA Solutions)

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Reputation Manager (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

iiQ-Check

Pricing Available By Request
ConsultiiQ GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
MARA Solutions
vs.
Customer Alliance
vs.
ConsultiiQ GmbH

What Customers Are Saying

Most Recent Review

AI Review Assistant (by MARA Solutions)

Super easy to get a response from guest feedback

Front Office Manager from Munich (Germany)

Reputation Manager (by Customer Alliance)

Best professional tool for review and feedback management for the hotel industry

Manager Online Communication from Regensburg (Germany)

iiQ-Check

Excellent quality management tool

Quality Manager from Rosenheim (Germany)
Most Positive Review

AI Review Assistant (by MARA Solutions)

Mara is always very helpfull and supports us everytime when needed!

Front Office Agent from Hamburg (Germany)

Reputation Manager (by Customer Alliance)

Great rating tool (translated from German) Super Bewertungstool Interventionsmöglichk (original German)

Manager

iiQ-Check

A perfect review manager that we wouldn't want to be without!

Vorstandsvorsitzender
Most Critical

AI Review Assistant (by MARA Solutions)

Mara is always very helpfull and supports us everytime when needed!

Front Office Agent from Hamburg (Germany)

Reputation Manager (by Customer Alliance)

Reputation management made easy

Marketing Manager

iiQ-Check

A perfect review manager that we wouldn't want to be without!

Vorstandsvorsitzender
References

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any references available

Reputation Manager (by Customer Alliance)

Adelina Cantarell
Directora Comercial Hotel HCC Montblanc

Christian Hempel-Werner
Head of Business Operations A&O Hotels and Hostels

-

General Info

Screenshots

ConsultiiQ GmbH doesn't have any screenshots

Integrations

AI Review Assistant (by MARA Solutions)

Direct Booking Tools (2) Guest Surveys & Feedback (2) Reputation Management (2)

Reputation Manager (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)

iiQ-Check

Property Management Systems (3) Booking Engine (1) Hotel Maintenance Software (1)
Recent Company Updates

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any recent company updates

-
Recent Articles

iiQ-Check

ConsultiiQ GmbH doesn’t have any recent articles