What is onboard?

Founded in 2018 | Headquarters in Lana (Italy) | 40 employees

Onboard HR Software is a modular HR software solution designed to optimize recruiting and people management processes. This cloud-based system empowers HR teams by simplifying workloads, automating administrative tasks, and streamlining workflows for enhanced efficiency. With its Recruiting Module, onboard centralizes the hiring process, offering features like one-click job distribution and accelerated candidate selection. The Talent Management Module serves as a digital hub for employee data and HR tasks, supporting development and onboarding. Additional features such as AI assistance, eSignatures, and time tracking enhance its functionality, making onboard a valuable tool for businesses aiming to digitize HR processes with personalized support and seamless integration.

Employee Records

4/5 features

Centralized employee profiles

Stores all employee information in a single system, including personal details, role, and employment status.
Job history

Tracks past roles, promotions, and department changes throughout an employee’s tenure.
Contracts

Manages employment agreements, including terms, duration, and contract documents.
Certifications

Records required licenses and certifications, including validity and renewal tracking.

Document Management

4/5 features

ID storage

Securely stores employee identification documents for compliance and verification.
Visas

Tracks visa status, work permits, and eligibility for international employees.
Contracts (documents)

Stores signed employment contracts and related documentation for easy access.
Training docs

Maintains records of completed training materials and certifications.
Expiration alerts

Automatically notifies managers of upcoming expirations for documents and certifications.

Organization Structure

4/5 features

Departments (front desk, housekeeping, F&B)

Organizes employees by operational departments within the hotel.
Reporting hierarchy

Defines reporting lines between employees, managers, and leadership roles.

Multi-Property Management

4/5 features

Property-level employee assignment

Assigns employees to specific hotel locations within a portfolio.
Transfers across locations

Enables movement of employees between properties while maintaining their records.

Role & Position Management

4/5 features

Role templates (housekeeping, concierge, etc.)

Standardizes job roles with predefined responsibilities and requirements.
Job codes

Assigns structured codes to roles for payroll, reporting, and workforce planning consistency.

Applicant Tracking (ATS)

4/5 features

Job postings

Creates and distributes open roles across job boards and career sites.
Candidate pipelines

Tracks candidates through stages such as applied, interviewed, and hired.
Interview workflows

Manages interview scheduling, feedback collection, and evaluation processes.

High-Volume Hiring Tools

4/5 features

Bulk candidate processing

Enables recruiters to review, move, and manage large groups of applicants efficiently.
Hiring events

Supports recruitment events such as job fairs or open hiring days with structured candidate intake.
Seasonal hiring

Facilitates rapid hiring cycles for peak seasons with streamlined workflows and templates.

Career Site / Employer Branding

4/5 features

Branded careers page

Provides a customizable careers page that reflects the hotel’s brand and culture.
Location-based hiring

Displays job openings by property or geographic location to target local candidates.

Candidate Screening

4/5 features

Pre-screen questions

Filters candidates using role-specific questions during the application process.
Background checks

Integrates or manages verification of candidate history, including employment and criminal records.
Eligibility

Verifies work eligibility, including legal status and required documentation.

Offer Management

4/5 features

Offer letters

Generates and manages employment offers with role details, compensation, and terms.
E-signatures

Enables candidates to digitally sign offer documents for faster acceptance and onboarding.

Digital Onboarding

4/5 features

Policy acknowledgments

Captures employee acceptance of company policies and compliance documents.
Forms

Collects employee information through digital forms during onboarding.
Tax docs

Manages completion and storage of required tax and employment documents.

Task Workflows

4/5 features

Role-based onboarding checklists

Assigns structured onboarding tasks based on the employee’s role and department.

Training Management (LMS)

4/5 features

SOP training

Delivers standardized operating procedure training for operational consistency.
Service standards

Provides training on brand-specific service expectations and guest experience.
Compliance training

Ensures employees complete required regulatory and safety training programs.

Certification Tracking

4/5 features

Food safety

Tracks certifications required for food handling and hygiene compliance.
Alcohol service

Monitors licenses and training required for responsible alcohol service.
OSHA, etc.

Tracks health, safety, and regulatory certifications relevant to the workplace.

Multi-language Onboarding

4/5 features

Localization for global workforce

Adapts onboarding content, forms, and training materials to multiple languages.

Scheduling & Rostering

4/5 features

Shift planning

Creates and manages employee schedules across shifts, roles, and departments.
Demand-based scheduling

Adjusts staffing levels based on occupancy, demand forecasts, or business volume.

Time & Attendance

4/5 features

Clock-in/out

Records employee working hours through digital time tracking.

Other

0/9 features

Centralized employee database

A centralized employee database allows hotels to store and manage all employee information in one secure system, including personal details, job roles, compensation, certifications, and employment history. This feature eliminates the need for fragmented spreadsheets or paper files, making it easier for HR teams to access, update, and maintain accurate records across departments and properties.
Digital document management

Digital document management enables HR teams to securely store, organize, and retrieve employee-related documents such as contracts, tax forms, IDs, and certifications. This feature reduces administrative workload, ensures compliance with record-keeping requirements, and allows employees and managers to access important documents when needed.
Employee self-service portal

An employee self-service portal allows staff to access and update their personal information, view employment documents, request time off, and track benefits. This feature reduces HR administrative burden while improving transparency and empowering employees to manage their own data efficiently.
Time and attendance tracking

Time and attendance tracking enables hotels to monitor employee working hours, shifts, overtime, and absences in real time. This feature helps ensure accurate payroll processing, improves labor cost control, and provides visibility into workforce productivity.
Shift scheduling and planning

Shift scheduling tools allow managers to create, assign, and optimize staff schedules based on occupancy forecasts, department needs, and employee availability. This feature helps reduce understaffing or overstaffing, improves operational efficiency, and ensures proper coverage across all hotel departments.
Leave and absence management

Leave management enables employees to request time off and managers to approve, track, and manage vacation, sick leave, and other absences. This feature ensures compliance with labor policies, avoids scheduling conflicts, and provides visibility into workforce availability.
Payroll integration and automation

Payroll integration connects employee data, time tracking, and compensation rules to automate payroll calculations and processing. This feature reduces manual errors, ensures accurate payments, and streamlines payroll workflows across multiple properties or regions.
Compliance and regulatory tracking

Compliance tools help hotels adhere to labor laws, tax regulations, and industry standards by tracking certifications, contracts, working hours, and legal requirements. This feature reduces the risk of penalties and ensures that all employee records and processes meet local and international regulations.
Performance management and evaluations

Performance management tools enable managers to set goals, conduct evaluations, and track employee performance over time. This feature supports staff development, identifies high performers, and helps align individual performance with overall hotel operational goals.

onboard Reviews Summary

5.0

Excellent

12 reviews

Ease of Use

4.9/5

Customer Support

5.0/5

ROI

4.8/5

Implementation

4.9/5

Recommended for

HRIS Ranked #1 out of 21

onboard Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

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Support

Unverified

onboard has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

2026

Learn more about the GCSC Certification

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Looking for specific info?

Maximum overview and absolute reliability for large hotel operations

HR-Manager from 200 to 499 room Boutique in San Martino in Passiria (Italy)

Verified

1 days ago

Onboard has completely won us over with its clear layout, the enormous time savings it offers in day-to-day HR tasks, and its absolute system stability – the software has been running for seven years without a single outage! The digital data retrieval is particularly impressive: the tedious collecting, scanning, and error-prone typing of ID...

Italy

HR-Manager

Large Hotel

Share review

Uncomplicated, direct and transparent - a real relief

Marketing Manger from 200 to 499 room Boutique in Oberstaufen (Germany)

Onboard brings the perfect structure to our family business: Instead of losing track of things in a shared email inbox, everyone on the team now sees their open positions immediately in the morning and can process them directly. Thanks to the detailed statistics in onboard, I finally have something measurable: I can see at a glance which pl...

Germany

Marketing Manger

Excellent tool for recruiting

Assistenz der Geschäftsführung from 75-99 room Branded Hotel in Grossarl (Austria)

2 days ago

The major advantage of Onboard lies in its clear overview of numerous incoming applications, including a messenger function. No more email chaos when applications arrive. The channel manager for easily publishing job postings is a very positive feature. With just a few clicks, you can advertise the position on multiple platforms with the sa...

Austria

Assistenz der Geschäftsführung

Mid-Sized Hotel

Great HR Software!

Human Resources from 75-99 room in Achenkirch (Austria)

4 days ago

We use Onboard every day in our recruitment process and are very satisfied with the platform. It has significantly simplified the management of our job postings and streamlined our entire hiring workflow. What stands out most is the intuitive and user-friendly handling of individual applications. Having all candidate information and recrui...

Human Resources

Go get Onboard!!

HR-Manager from 200 to 499 room Bed & Breakfast & Inn in Maurach (Austria)

5 days ago

We use Onboard for all of our applicant management. Onboard is indispensable. It makes the application processes simply much easier and more organized. Everything is visible at a glance, not only for me but also for my colleagues in HR, which immensely simplifies collaboration.

Super supportive

Hotellier from 25-49 room in Saalbach-Hinterglemm (Austria)

7 days ago

We really enjoy working with the software; it's incredibly helpful, looks great, and all employee documents are always readily available without having to search for them. We highly recommend it.

Hotellier

Small Hotel

A compelling platform for greater clarity and efficiency

Reception from 25-49 room Boutique in Bressanone (Italy)

8 days ago

We are thrilled with Onboard! The platform is easy to use and gives us a clear overview of all employee files at all times. Registration was quick and easy, so we were able to get started immediately. It's especially convenient that all important employee information is centrally located – this saves us a tremendous amount of time and keeps...

Reception

Simple yet highly structured HR support with Onboard

HR & Directions assistant from 200 to 499 room City Center Hotel in Gran (Austria)

21 days ago

We really enjoy working with Onboard and find the program very simple, yet perfectly structured. Onboard greatly facilitates HR processes and makes our work much easier.

HR & Directions assistant

Professional Recruiting & Talent Management with 5-Star Support

Human Resources from 75-99 room Luxury Hotel in Valle di Casies (Gsies) (Italy)

1 months ago

We've been using onboard for years and wouldn't want to be without this intuitive tool for recruiting and talent management. Its operation is so logically structured that no training period was really necessary. My absolute favorite feature is the one-click login and connection to accounting: changes are automatically transferred, eliminati...

Maximum efficiency for hotel groups: Recruiting automation with a real "game-changer" factor

Director of Talents & Culture from 200 to 499 room Bed & Breakfast & Inn in Gosau (Austria)

We use onboard at Familux and are huge fans. The software is incredibly easy and intuitive to use. The interface management is a real game-changer for us: We enter a job posting once, click the activate button, and it's immediately live on all relevant platforms. This time saving is an enormous relief for our entire recruiting process. The...

Director of Talents & Culture

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Sorry, this functionality is only available for verified hoteliers

onboard HR Software

What is onboard?

Centralized employee profiles

Job history

Contracts

Certifications

ID storage

Visas

Contracts (documents)

Training docs

Expiration alerts

Departments (front desk, housekeeping, F&B)

Reporting hierarchy

Property-level employee assignment

Transfers across locations

Role templates (housekeeping, concierge, etc.)

Job codes

Job postings

Candidate pipelines

Interview workflows

Bulk candidate processing

Hiring events

Seasonal hiring

Branded careers page

Location-based hiring

Pre-screen questions

Background checks

Eligibility

Offer letters

E-signatures

Policy acknowledgments

Forms

Tax docs

Role-based onboarding checklists

SOP training

Service standards

Compliance training

Food safety

Alcohol service

OSHA, etc.

Localization for global workforce

Shift planning

Demand-based scheduling

Clock-in/out

Centralized employee database

Digital document management

Employee self-service portal

Time and attendance tracking

Shift scheduling and planning

Leave and absence management

Payroll integration and automation

Compliance and regulatory tracking

Performance management and evaluations

onboard Reviews Summary

onboard Pricing

Onboard Reviews

onboard Integrations

Support

Unverified

Support Not Verified

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