Compare Revinate (Surveys) vs Guest Feedback (by Customer Alliance) vs GuestRevu (Surveys)

Revinate

Revinate (Surveys)

146 reviews
Customer Alliance

Guest Feedback (by Customer Alliance)

68 reviews
GuestRevu

GuestRevu (Surveys)

434 reviews

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Compare Revinate (Surveys) vs Guest Feedback (by Customer Alliance) vs GuestRevu (Surveys)

Guest Survey Software vendor comparison between Revinate (Surveys) vs Guest Feedback (by Customer Alliance) vs GuestRevu (Surveys). Find out which Guest Survey Software is right for you based on realtime data from 648 verified hotelier reviews across 102 countries.

Revinate

Revinate

Ranked 3 (out of 25)

4.7
146 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 2 (out of 25)

4.7
68 reviews
View profile
GuestRevu

GuestRevu

Ranked 1 (out of 25)

4.8
434 reviews
View profile

Ratings Summary

HT Score

Revinate (Surveys)

59 HTScore Icon

Guest Feedback (by Customer Alliance)

91 HTScore Icon

GuestRevu (Surveys)

100 HTScore Icon
Popularity

Revinate (Surveys)

146 verified reviews

Guest Feedback (by Customer Alliance)

68 verified reviews

GuestRevu (Surveys)

434 verified reviews
Likelihood to Recommend

Revinate (Surveys)

93%

Guest Feedback (by Customer Alliance)

94%

GuestRevu (Surveys)

95%
Ease of Use

Revinate (Surveys)

4.7

Guest Feedback (by Customer Alliance)

4.7

GuestRevu (Surveys)

4.7
ROI

Revinate (Surveys)

4.5

Guest Feedback (by Customer Alliance)

4.4

GuestRevu (Surveys)

4.6
Implementation

Revinate (Surveys)

4.6

Guest Feedback (by Customer Alliance)

4.6

GuestRevu (Surveys)

4.6
Customer Support

Revinate (Surveys)

4.6

Verified Customer Support

Guest Feedback (by Customer Alliance)

4.6

Verified Customer Support

GuestRevu (Surveys)

4.7

Verified Customer Support

Certificate of Excellence

Revinate (Surveys)

Guest Feedback (by Customer Alliance)

GuestRevu (Surveys)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Revinate (Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Guest Feedback (by Customer Alliance)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GuestRevu (Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Revinate
vs.
Customer Alliance
vs.
GuestRevu

Customers

Top 3 Segments

Revinate (Surveys)

Resorts - 23%
Boutiques - 18%
Luxury Hotels - 14%

Guest Feedback (by Customer Alliance)

Luxury Hotels - 16%
Resorts - 13%
City Center Hotels - 12%

GuestRevu (Surveys)

Boutiques - 21%
Resorts - 17%
Luxury Hotels - 11%
Featured clients
-
-

GuestRevu (Surveys)

GuestRevu doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Revinate Average Revinate

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Customer Alliance Average Customer Alliance

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

GuestRevu Average GuestRevu

Revinate (Surveys)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Feedback (by Customer Alliance)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

GuestRevu (Surveys)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Revinate
vs.
Customer Alliance
vs.
GuestRevu

What Customers Are Saying

Most Recent Review

Revinate (Surveys)

Revinate as Catalyst to improve Hotel Revenue and Guest Service

Digital Marketing Officer from Pasay (Philippines)

Guest Feedback (by Customer Alliance)

Clear tool and fast support

Executive Assistant from Hornum (North Friesian Islands)

GuestRevu (Surveys)

Excellent guest review platform

Group Marketing Manager
Most Positive Review

Revinate (Surveys)

Learning

Guest Services Supervisor

Guest Feedback (by Customer Alliance)

Experience is good, no experience with other providers. Experience is good, no experience with other providers.

Empfangschefin from Sailauf (Germany)

GuestRevu (Surveys)

Be up to date, full automatic

MD
Most Critical

Revinate (Surveys)

Great Control and management tool for guest reputation

Area GM

Guest Feedback (by Customer Alliance)

Experience is good, no experience with other providers. Experience is good, no experience with other providers.

Empfangschefin from Sailauf (Germany)

GuestRevu (Surveys)

Excellent company to work with.

General Manager
References
-
-

GuestRevu (Surveys)

Kevin Charity
CEO The Coaching Inn Group

Gareth Jones
Revenue Supervisor Hotel Portmeirion & Castell Deudraeth

Kat Kunze
Global Sales Leader VISIONAPARTMENTS Zurich Albertstrasse

Laurence Wall
Director of Operations Crazy Bear Fitzrovia

General Info

Screenshots
Integrations

Revinate (Surveys)

Property Management Systems (40) Hotel Management Software (20) Booking Engine (14)

Guest Feedback (by Customer Alliance)

Property Management Systems (24) Booking Engine (9) Channel Managers (7)

GuestRevu (Surveys)

Property Management Systems (22) Hotel Management Software (10) Booking Engine (8)

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