Compare TrustYou (Guest Surveys) vs Loopon Post Stay vs Flexkeeping (Glitch Management)

TrustYou

TrustYou (Guest Surveys)

283 reviews
Loopon

Loopon Post Stay

25 reviews
Flexkeeping

Flexkeeping (Glitch Management)

19 reviews

Compare TrustYou (Guest Surveys) vs Loopon Post Stay vs Flexkeeping (Glitch Management)

Guest Surveys & Feedback vendor comparison between TrustYou (Guest Surveys) vs Loopon Post Stay vs Flexkeeping (Glitch Management). Find out which Guest Surveys & Feedback is right for you based on realtime data from 327 verified hotelier reviews across 74 countries.

TrustYou

TrustYou

Ranked 2 (out of 25)

4.5
283 reviews
View profile
Loopon

Loopon

Ranked 5 (out of 25)

4.4
25 reviews
View profile
Flexkeeping

Flexkeeping

Ranked 6 (out of 25)

5.0
19 reviews
View profile

Ratings Summary

HT Score

TrustYou (Guest Surveys)

98 HTScore Icon

Loopon Post Stay

78 HTScore Icon

Flexkeeping (Glitch Management)

unranked HTScore Icon
Popularity

TrustYou (Guest Surveys)

283 verified reviews

Loopon Post Stay

25 verified reviews

Flexkeeping (Glitch Management)

19 verified reviews
Likelihood to Recommend

TrustYou (Guest Surveys)

90%

Loopon Post Stay

87%

Flexkeeping (Glitch Management)

99%
Ease of Use

TrustYou (Guest Surveys)

4.5

Loopon Post Stay

4.4

Flexkeeping (Glitch Management)

5
ROI

TrustYou (Guest Surveys)

4.2

Loopon Post Stay

4.4

Flexkeeping (Glitch Management)

4.8
Implementation

TrustYou (Guest Surveys)

4.3

Loopon Post Stay

4.3

Flexkeeping (Glitch Management)

4.9
Customer Support

TrustYou (Guest Surveys)

4.4

Verified Customer Support

Loopon Post Stay

4.5

Verified Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

Certificate of Excellence

TrustYou (Guest Surveys)

Loopon Post Stay

Flexkeeping (Glitch Management)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

TrustYou (Guest Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Loopon Post Stay

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

TrustYou
vs.
Loopon
vs.
Flexkeeping

Customers

Top 3 Segments

TrustYou (Guest Surveys)

Resorts - 23%
City Center Hotels - 12%
Branded Hotels - 12%

Loopon Post Stay

Other - 36%
City Center Hotels - 20%
Resorts - 8%

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%
Featured clients

TrustYou (Guest Surveys)

-

Flexkeeping (Glitch Management)

Fit Score for Your Property

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Pricing

Pricing Benchmark

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

TrustYou Average TrustYou

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Loopon Average Loopon

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

TrustYou (Guest Surveys)

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Loopon Post Stay

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
TrustYou
vs.
Loopon
vs.
Flexkeeping

What Customers Are Saying

Most Recent Review

TrustYou (Guest Surveys)

My Trust You Experience

Associate for CRM from Rovinj (Croatia)

Loopon Post Stay

Satisfying Cooperation - and a good way to communicate with our guests.

Director of Operations

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager
Most Positive Review

TrustYou (Guest Surveys)

TrustYou is a good tool

General Manager

Loopon Post Stay

Premier Guest Feedback and Review Platform

Multi-Property Revenue Manager

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director
Most Critical

TrustYou (Guest Surveys)

Uncomplicated good handling

Gastgeber

Loopon Post Stay

Satisfying Cooperation - and a good way to communicate with our guests.

Director of Operations

Flexkeeping (Glitch Management)

Amazing company

GM
References

TrustYou (Guest Surveys)

Shanna Davis
Marketing Manager Ayres Hotels

Selim Imre
Rooms Division Manager Aska Hotels Baran

Eric Van Dijk
Managing Director MEININGER Hotel Berlin Central Station

-

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available

General Info

Screenshots
Integrations

TrustYou (Guest Surveys)

Property Management Systems (24) Booking Engine (13) Hotel Management Software (13)

Loopon Post Stay

Property Management Systems (6) Hotel Restaurant POS Systems (3) Hotel Reservations Systems (2)

Flexkeeping (Glitch Management)

Property Management Systems (11) Hotel Management Software (7) Booking Engine (2)