OpenTable

0.0 (0 REVIEWS)

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HT Score  
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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OpenTable

Unranked in Restaurant Management Software

OpenTable has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, OpenTable is the #118 most trending product in the Restaurant Management Software category (out of 141) and the #2127 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

OpenTable’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About OpenTable
Founded in 1998 | Headquarters in | 255 employees

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OpenTable doesn’t have any screenshots available

Capabilities

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OpenTable doesn’t have any benefits or use cases available

Features

Order Management

4/5 features

Inventory Management

4/5 features

CRM & Loyalty

4/5 features

Accounting

4/5 features

Payments

4/5 features

Pricing

Pricing Available By Request

OpenTable has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

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It looks like OpenTable is not recommended by any hotels

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Expert Q&A and Partner Recommendations

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Question:

What does this product or service do well?

Answer:

OpenTable is an online food and beverage reservation service company, and when combined with Bbot, operators get access to the most sophisticated management platform for knowing your guests inside and out.

Question:

What differentiates this product or service from the competition?

Answer:

The biggest differentiator between OpenTable and their competitors is that operators can leverage OpenTable's improved intuitive tools, analytics, and reporting to easily track all orders, on- or off-premise.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

OpenTable tracks orders and reservations, which means better marketing and more tactical outreach to your best customers, as we're entering the era of individual problem solving where no one size fits all businesses.

RecommendationAvatar + 0 recommend
Recommended by
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Lee Arbel VP of CX @ Bbot, Inc.
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Lee Arbel VP of CX @ Bbot, Inc.
Are you a consultant or vendor that recommends OpenTable? Leave a recommendation

Integrations

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Company Functionality
Oracle Hospitality

This integration hasn’t been verified by OpenTable yet.

Oracle Hospitality

91% recommended by 531 hotels

Property Management Systems
SHR Group

This integration hasn’t been verified by OpenTable yet.

SHR Group

95% recommended by 337 hotels

Website Design
Cendyn

This integration hasn’t been verified by OpenTable yet.

Cendyn

89% recommended by 254 hotels

Hotel CRM & Email Marketing
Crave Interactive

This integration hasn’t been verified by OpenTable yet.

Crave Interactive

90% recommended by 144 hotels

In-Room Hotel Tablets
dailypoint™

This integration hasn’t been verified by OpenTable yet.

dailypoint™

87% recommended by 130 hotels

Hotel CRM & Email Marketing
Otelier

This integration hasn’t been verified by OpenTable yet.

Otelier

89% recommended by 101 hotels


SABA Hospitality

This integration hasn’t been verified by OpenTable yet.

SABA Hospitality

94% recommended by 69 hotels

Mobile Ordering & Room Service
Bbot

This integration hasn’t been verified by OpenTable yet.

Bbot

96% recommended by 53 hotels

Mobile Ordering & Room Service
Tripadvisor

This integration hasn’t been verified by OpenTable yet.

Tripadvisor

100% recommended by 1 hotels

Listings Management
Winhotel

This integration hasn’t been verified by OpenTable yet.

Winhotel

0% recommended by 0 hotels

Property Management Systems

Support

Unverified

OpenTable has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

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2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

0%

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