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TAC Reservation Assistant
5.0 (1 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
TAC Reservation Assistant
Unranked in Spa Software
All-In-One Software - Designed to simplify
100% recommended by 1 hotels
TAC | The Assistant Company has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
Bell - AI powered product analyst
I analyzed all of TAC | The Assistant Company’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
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What is TAC | The Assistant Company?
Founded in 2001 | Headquarters in Hartberg (Austria) | 100 employees
TAC Reservation Assistant is a versatile property management system designed specifically for spas, fitness clubs, and leisure businesses. This robust software streamlines daily operations by offering a modular structure that can be customized to meet individual business needs, thereby enhancing operational efficiency. With capabilities ranging from appointment scheduling to resource allocation, TAC Reservation Assistant ensures that customers can effortlessly manage reservations and customer interactions. Furthermore, comprehensive customer support is available 24/7, guaranteeing that help is always on hand whenever needed. This system seamlessly integrates into existing operations, providing a user-friendly and adaptable solution for optimizing business processes in the wellness and leisure sectors.
Capabilities
Reservation Assistant - Spa & Activity Software
Reservation Assistant - Spa & Activity Software
“Reservation Assistant – Spa & Activity Software” is tailored to the needs of modern day spas, resorts, golf clubs or health resorts, including many modules and features for more flexibility. Whether fitness courses, spa packages or golf courses: the TAC software is specialized in the reservation of various resources and supports you in managing and organizing your offer.
Club Assistant - Membership Software
Club Assistant - Membership Software
TAC's Membership Software “Club Assistant” supports the membership management in every modern fitness club. Clever, effortless and simple to use designed for single or multi-property businesses.
Entry Assistant - Access Control Software:
Entry Assistant - Access Control Software:
The digitally networked software “Entry Assistant” is much more than a cash desk system. The all-in-one guest solution with access management for pools, thermal spas and resorts offers all important functions in the digital age.
TAC|Sense
TAC|Sense
Spa Management at your fingertips. Smartphone, tablet, laptop or desktop: without any additional applications, employees always have up to date reservation plans at hand on all mobile devices. Responsive Design, a touch-optimized operation and user-friendly menus characterize the all-in-one solution. TAC|Sense is the optimal solution for businesses with one or more treatment rooms, as the requirements range from the creation of services to the billing of treatments and packages.
Features
Reservations Managements
4/5 features
Payment
4/5 features
Upselling & Packages
4/5 features
Guest Communications
4/5 features
Available Add-ons & Modules
TAC|Pay
Payments Processing Software
With the fully integrated payment interface TAC|Pay, single and recurring payments as well as refunds are processed easily, quickly and securely throughout the TAC software.
Self-Service Machines
Spa Software
TAC software and hardware products enable fully automated access solutions for spas, leisure facilities and fitness clubs. The completely digital customer journey begins with the online booking of the ticket, through the issue of RFID medium at the TAC|Wrist dispensing machine, to admission via turnstile. The different capacities of the dispensing machines are tailored to the requirements of the respective businesses.
TAC Kiosk
Spa Software
Kiosk allows your members and prospective customers to book personal-trainer sessions, spa appointments and courses via touchscreen displays. Prospects can obtain information and register themselves for preferred contracts.
TAC Webshop
Booking Engine
Acquire new web customers with no effort at all. The TAC Webshop integrates product and gift certificate sales, appointment bookings, contract management and much more.
TAC | The Assistant Company Reviews Summary
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, TAC Reservation Assistant is the #5 most trending product in the Spa Software category (out of 13) and the #403 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreTAC | The Assistant Company’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
TAC | The Assistant Company Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Compare TAC | The Assistant Company to Top Alternatives
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Hotelier Rating
Looking for specific info?
10
Committed, trustworthy partner
Spa Operations Manager from 200 to 499 room City Center Hotel in Rostock (Germany)
Verified
2 years ago
TAC offers us an all-in-one software that is perfectly tailored to our needs and wishes. Each module that we use in the SPA area of the resorts contributes to the administrative and organizational processes in a very efficient way. With various, partly individual interfaces, TAC optimally supports the automation of our business processes. W...
Germany
Germany
Spa Operations Manager
X-Large Hotel
- 1
It looks like TAC | The Assistant Company is not recommended by any hotels
Check out the top 10 most recommended TAC | The Assistant Company alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
The TAC products simplify daily processes in spas, thermal baths, fitness clubs and other leisure companies. "Reservation Assistant - Spa & Activity Software" is specialized in the unique software needs of the spa industry and optimizes all processes of modern spa management, including reservations, membership management, employee scheduling, stock control, CRM and billing. Furthermore, there are attractive add-ons, such as the TAC Webshop which integrates sales, appointment bookings, lounger reservation, a partner area and much more. The intuitive design and user-friendly screens offer the highest flexibility.
Showing all answers to: "What does this product or service do well?"
The TAC products simplify daily processes in spas, thermal baths, fitness clubs and other leisure companies. "Reservation Assistant - Spa & Activity Software" is specialized in the unique software needs of the spa industry and optimizes all processes of modern spa management, including reservations, membership management, employee scheduling, stock control, CRM and billing. Furthermore, there are attractive add-ons, such as the TAC Webshop which integrates sales, appointment bookings, lounger reservation, a partner area and much more. The intuitive design and user-friendly screens offer the highest flexibility.
Question:
What differentiates this product or service from the competition?
Answer:
TAC’s credo “designed to simplify” is reflected in the whole software. As All-In-One provider the TAC software manages all areas of a spa in one solution. Many modules and features allow more flexibility, you can choose those functions which best suit your business needs. Numerous interfaces to external PMS systems guarantee a smooth integration into the existing IT infrastructure. A skilled support team is always at your disposal.
Showing all answers to: "What differentiates this product or service from the competition?"
TAC’s credo “designed to simplify” is reflected in the whole software. As All-In-One provider the TAC software manages all areas of a spa in one solution. Many modules and features allow more flexibility, you can choose those functions which best suit your business needs. Numerous interfaces to external PMS systems guarantee a smooth integration into the existing IT infrastructure. A skilled support team is always at your disposal.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
TAC is motslikely the most sophisticated solution in its area. Buyers should take a full tour and learn all functionalities to make sure it is really used in all areas. Like with all solutions, it is important to evaluate the interface details beforehand.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
TAC is motslikely the most sophisticated solution in its area. Buyers should take a full tour and learn all functionalities to make sure it is really used in all areas. Like with all solutions, it is important to evaluate the interface details beforehand.
Recommended by
Michael Toedt
CEO
@
dailypoint by Toedt, Dr. Selk & Coll. GmbH
Michael Toedt
CEO
@
dailypoint by Toedt, Dr. Selk & Coll. GmbH
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TAC | The Assistant Company Integrations
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Support
Unverified
TAC | The Assistant Company has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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