TAC Reservation Assistant

5.0 (1 REVIEWS)

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0 out of 100
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TAC Reservation Assistant

5.0 (1 REVIEWS)

Unranked in Spa Software

All-In-One Software - Designed to simplify

TAC | The Assistant Company has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
N/A

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Achievements

Trending Product

This vendor's trending score is rising, TAC Reservation Assistant is the #4 most trending product in the Spa Software category (out of 12) and the #364 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

TAC | The Assistant Company’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About TAC Reservation Assistant
Founded in 2001 | Headquarters in Hartberg (Austria) | 100 employees
TAC software simplifies daily processes in the spa, fitness club and more. Thanks to its modular structure, there is a wide range of options for setting up the software according to the individual wishes of the spa, fintess or leisure business. So there is a suitable solution for everyone. The TAC software and its capabilities are as versatile as our customers themselves. Our highly qualified support staff is always available to answer your questions by phone, or email. If required, around the clock, 365 days a year.

Capabilities

Reservation Assistant - Spa & Activity Software

Club Assistant - Membership Software

Entry Assistant - Access Control Software:

TAC|Sense

Features

Reservations Managements

4/5 features

Payment

4/5 features

Upselling & Packages

4/5 features

Guest Communications

4/5 features

Available Add-ons & Modules

TAC|Pay

Payments Processing Software
With the fully integrated payment interface TAC|Pay, single and recurring payments as well as refunds are processed easily, quickly and securely throughout the TAC software.

PREMIUM ADD-ON

Self-Service Machines

Spa Software
TAC software and hardware products enable fully automated access solutions for spas, leisure facilities and fitness clubs. The completely digital customer journey begins with the online booking of the ticket, through the issue of RFID medium at the TAC|Wrist dispensing machine, to admission via turnstile. The different capacities of the dispensing machines are tailored to the requirements of the respective businesses.

PREMIUM ADD-ON

TAC Kiosk

Spa Software
Kiosk allows your members and prospective customers to book personal-trainer sessions, spa appointments and courses via touchscreen displays. Prospects can obtain information and register themselves for preferred contracts.

PREMIUM ADD-ON

TAC Webshop

Booking Engine
Acquire new web customers with no effort at all. The TAC Webshop integrates product and gift certificate sales, appointment bookings, contract management and much more.

PREMIUM ADD-ON

Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

TAC | The Assistant Co... Average TAC | The Assistant Co...

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Book4Time is a global leader in spa software and wellness and ancillary revenue management solutions for the hospitality market

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Hotelier Rating

Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • X-Large (1)

Country

  • Germany
    Germany
    (1)

Region

  • Europe
    Europe
    (1)
10

Committed, trustworthy partner

Spa Operations Manager from 200 to 499 room City Center Hotel in Rostock (Germany)

Verified
2 years ago
TAC offers us an all-in-one software that is perfectly tailored to our needs and wishes. Each module that we use in the SPA area of the resorts contributes to the administrative and organizational processes in a very efficient way. With various, partly individual interfaces, TAC optimally supports the automation of our business processes. W...
Country Germany
Spa Operations Manager
X-Large Hotel
  • 1

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It looks like TAC | The Assistant Company is not recommended by any hotels

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Expert Q&A and Partner Recommendations

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Question:

What does this product or service do well?

Answer:

The TAC products simplify daily processes in spas, thermal baths, fitness clubs and other leisure companies. "Reservation Assistant - Spa & Activity Software" is specialized in the unique software needs of the spa industry and optimizes all processes of modern spa management, including reservations, membership management, employee scheduling, stock control, CRM and billing. Furthermore, there are attractive add-ons, such as the TAC Webshop which integrates sales, appointment bookings, lounger reservation, a partner area and much more. The intuitive design and user-friendly screens offer the highest flexibility.

Question:

What differentiates this product or service from the competition?

Answer:

TAC’s credo “designed to simplify” is reflected in the whole software. As All-In-One provider the TAC software manages all areas of a spa in one solution. Many modules and features allow more flexibility, you can choose those functions which best suit your business needs. Numerous interfaces to external PMS systems guarantee a smooth integration into the existing IT infrastructure. A skilled support team is always at your disposal.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

TAC is motslikely the most sophisticated solution in its area. Buyers should take a full tour and learn all functionalities to make sure it is really used in all areas. Like with all solutions, it is important to evaluate the interface details beforehand.

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Support

Unverified

TAC | The Assistant Company has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
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2024

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HT Score

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Recommended

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