Stash Rewards

5.0 (13 REVIEWS)

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HT Score  
0 out of 100
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Welcome to the official loyalty program of the best independent hotels!

More than 50% of Stash Rewards’s reviews come from United States of America.

Ratings Summary

5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Stash Rewards is the #3 most trending product in the Loyalty Programs for Independents category (out of 16) and the #200 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Stash Rewards’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

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About Stash Rewards
Founded in 2010 | Headquarters in Palo Alto, California | 30 employees
Stash Hotel Rewards allows members to earn and redeem points for free nights at unique, independently-run hotels across the U.S. Stash makes it easy for inspired travelers to break free from big, bland hotel chains and stay where they really want. Stash was founded on a belief in the happiness-producing power of traveling to places that convey a unique and interesting story -- places with soul. Its a belief shared with the independent hoteliers and the independently-minded travelers the company was created to serve. Stash offers a collection of one-of-a-kind, independent hotels from distinctive business-class properties to landmark historic inns to top-rated resorts in top travel destinations across the country. Recognized for their remarkable design, comfort and service, many of the properties appear on the Best Hotels lists of the leading travel publications and have received some of the highest recommend ratings on popular travel sites.

Capabilities

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Stash Rewards doesn’t have any benefits or use cases available

Features

Points & Redemption

4/5 features

Loyalty Program Customization

4/5 features

Other

0/2 features

Pricing

Pricing Available By Request

Stash Rewards has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

Excellent
13
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (1)
  • Small (1)
  • Medium (4)
  • Large (3)
  • X-Large (4)

Country

  • United States of America
    United States of America
    (11)
  • Canada
    Canada
    (2)

Region

  • North America
    North America
    (13)
10

Independently-Minded, Hotel-Focused

Director of Revenue from 200 to 499 room Boutique in Boston (United States of America)

Verified
28 days ago
The perfect combination of wonderful, truly independent hotels with easy technology to provide guest value. Stash provides guidelines and structure without the overbearing requirements of more typical soft brands. Let's independents do what independents do best.
Country United States of America
Director of Revenue
X-Large Hotel
10

Best independent hotel rewards program!

Owner from 25-49 room Boutique in Nelson (Canada)

Verified
1 months ago
First off, Stash as a company is extremely helpful and responsive. No matter how small the question, they are always ready to help! They made the process of enrolling our hotel in their program seamless and easy. And best of all they are only an email away! You never have to call a-call-center and wait on hold only to talk to a new person w...
Country Canada
Owner
Medium Hotel
10

Amazing loyalty program at an unbelievable network of properties

Director of Sales & Digital Marketing from 200 to 499 room Boutique in Westbrook (United States of America)

Verified
1 months ago
Independent hotels inherently are at a disadvantage when customers want to collect points on their travel. Enter Stash Rewards, which presents hoteliers the opportunity to join a network of amazing hotels across North America and offer their guests a meaningful, valuable rewards system.
Country United States of America
Director of Sales & Digital Marketing
X-Large Hotel
10

Stash - A Great loyalty program and employee perk!

Guest Services Manager from 75-99 room Luxury Hotel in Courtenay (Canada)

Verified
1 months ago
We joined Stash mid year of 2023, and we love everything about it. It is great to have a loyalty program that is not just meant for our valued guests but also a great perk for all associates. Stash customer support is top notch, they will really spend time to assist you in every steps, and even after the set-up, they are still and always on...
Country Canada
Guest Services Manager
Large Hotel
10

STASH Loyalty Program for Independent Hotels

General Manager from 50-74 room Luxury Hotel in Ashland (United States of America)

Verified
1 months ago
* The STASH Team is passionate about creating a program that is beneficial to both the guest and the hotel members. Becoming a STASH member is seamless with no hidden agenda other than to deliver on their promise of providing a great guest experience for the member and the Hotel that is affiliated with STASH. The STASH Team uses a collabora...
Country United States of America
General Manager
Medium Hotel
10

Best Loyalty Program for Independent Hotels

EVP / GM from 200 to 499 room Luxury Hotel in Fort Lauderdale (United States of America)

Verified
1 months ago
The Riverside Hotel has been a Stash Rewards Hotel Partner for over a decade and has always enjoyed the relationship. It helped us to be competitive against the Brands Loyalty programs and grow significant repeat business. The experience for the hotel guests is easy from enrollment, to earning points and redemptions. The administration of t...
Country United States of America
EVP / GM
X-Large Hotel
10

Stash gives our property a 16:1 ROI (and has for years!)

Revenue Manager from 100 to 199 room Boutique in Staunton (United States of America)

Verified
1 months ago
After years of trying other vendors, along came Stash Hotel Rewards. Through our years of partnership, Stash continues to be the #1 solution to help not only level the playing field against our chain competitors but also be flexible enough to tailor the program to our ever-changing individual needs. Our frequent guests are happier, our Meet...
Country United States of America
Revenue Manager
Large Hotel
10

Champion of the independent hoteliers

Regional Vice President from 50-74 room Boutique in Bozeman (United States of America)

Verified
1 months ago
The personalized service and relationship based service that we receive as operators of independent boutique hotels. Jeff Low, and the Stash Rewards team provide white glove service that is unique and not cookie cutter. That makes the difference when you need to stand out in a sea of flagged hotels that have massive reach. It's not often th...
Country United States of America
Regional Vice President
Medium Hotel
10

Flag Hotels Need To Watch Out!

VP of Marketing from 500+ room Luxury Hotel in St. George (United States of America)

Verified
1 months ago
Stash Rewards is amazing. We are a Hotel Management company located in Southern Utah, but manage hotels all around the US and Canada. We implement this program at literally EVERY property we manage. The team is amazing and so is the product. If you are an independent hotel, you would be CRAZY not to join Stash Rewards as a partner.
Country United States of America
VP of Marketing
X-Large Hotel
10

Stash Levels the Playing Field

Director of Sales & Marketing from 25-49 room Boutique in Round Rock (United States of America)

Verified
1 months ago
I love that I can now compete on a general level with branded hotels by having a loyalty rewards program. They help the conversion of one-time stays into return guests by offering points, and we know that repeat business costs less than new business. Our Front Desk now has the tools at their disposal to turn guests from OTAs (online travel...
Country United States of America
Director of Sales & Marketing
Medium Hotel
  • 1
  • 2

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Stash Rewards has truly proven to be a game-changer for our portfolio of boutique hotels. From the moment we integrated their program, the impact on our business has been nothing short of incredible. I wholeheartedly recommend Stash Rewards to any hotelier looking to elevate their guest experience and boost their bottom line. One of the most remarkable aspects of Stash Rewards is the consistently high return on investment (ROI) we've witnessed since joining their program. The unique approach to loyalty rewards has resonated exceptionally well with our guests, driving repeat bookings and fostering a sense of loyalty that goes beyond the ordinary. What sets Stash apart is not just the effectiveness of their program but also the exceptional team behind it. Every interaction with the Stash team has been marked by professionalism, responsiveness, and a genuine commitment to our success. Their expertise in the hospitality industry is evident, and it's clear that they understand the unique challenges and opportunities that boutique hotels face. The personalized attention and support we've received from the Stash team have made the implementation process seamless and enjoyable. They have consistently gone above and beyond to ensure that our hotels get the most out of the program. It's refreshing to work with a team that truly values its clients and is dedicated to fostering long-term, mutually beneficial partnerships. Stash Rewards has not only enhanced our guests' experience but has also provided our boutique hotels with a competitive edge in a saturated market. The variety of redemption options and the flexibility of the program have allowed us to tailor rewards to our unique brand identity, further enhancing the overall guest satisfaction. In conclusion, Stash Rewards has been an invaluable asset to our business. The positive impact on guest loyalty, coupled with the impressive ROI, makes it clear that choosing Stash was one of the best decisions we've made for our boutique hotels. I highly recommend Stash Rewards to any hotelier seeking a comprehensive, effective, and personalized loyalty program for their property.

Question:

What differentiates this product or service from the competition?

Answer:

Stash Rewards outshines competitors with an incredible team, stellar microsites, a robust member base, seamless implementation, and impactful marketing efforts. A superior choice for elevating your hotel's success!

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Don't hesitate and make the decision to join the program, you will see an immediate benefit and ROI. The marketing efforts they do on your behalf are worth the fee itself. Your current guests will also love the opportunity to earn points.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Cody Adent President & CFO @ Vibrant Management
RecommendationAvatar
Cody Adent President & CFO @ Vibrant Management
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Support

Unverified

Stash Rewards has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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HT Score

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Recommended

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