An exceptional AI powered vacation rental platform designed to drive growth and give you your life back.
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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Enso Connect
4.9 (11 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Enso Connect
Unranked in Vacation Rental Software
Digitize and monetize every guest interaction. Build custom flows to Maximize Revenue, Automate Operations, and Slash Response Times.
99% recommended by 11 hotels
More than 50% of Enso Connect’s reviews come from United States.
What is Enso Connect?
Founded in 2019 | Headquarters in Toronto (Canada) | 0 employees
Enso Connect is an AI-powered guest experience platform designed for the hospitality industry. This software helps hospitality professionals digitize and monetize guest experiences by using AI, smart home integrations, data, and automation to enhance guest interactions from inquiry to check-out.
Enso Connect's platform features AI-driven multi-channel messaging for efficient communication, a comprehensive guest web app called the Boarding Pass, and smart lock-integrated contactless check-in for seamless arrivals. Additionally, the platform supports custom upsells and affiliate marketing, digital guidebooks, and white-label guest verification to ensure security. Its Hospitality CRM helps in managing guest relationships effectively.
By integrating with your favorite tools, Enso Connect streamlines operations and increases profits, turning every guest interaction into a chance for excellence and revenue growth.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Enso Connect products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Enso Connect Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Enso Connect Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Enso Connect
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Enso Connect's Provided Description:
"Enso Connect is an AI-powered guest experience platform, empowering hospitality professionals to digitize and monetize guest experience. The company's solutions leverage AI, smart home integrations, data and “If This Then That” automation to personalize and simplify guest interactions from inquiry to check-out and beyond. With upsells, guidebooks, smart lock-connected contactless check-in, white-label guest verification, AI-driven multi-channel messaging, and more, Enso Connect navigates guests through an effortless digital journey. Key features include: - AI-driven multi-channel messaging - Comprehensive guest web app, the Boarding Pass - Smart lock-integrated contactless check-in - Custom Upsells and affiliate marketing - Digital guidebooks - White-label guest verification - Hospitality CRM Enso Connect integrates your favourite tools, streamlining operations and boosting profits at scale. Transforming every guest interaction into an opportunity for excellence and increased revenue."
FAQs
Capabilities
AI-Powered Unified Inbox
AI-Powered Unified Inbox
- Consolidate your Guest Communication - Email, SMS, WhatsApp, Airbnb – all in one inbox, under your control - Improve Performance with Automation & AI - Never miss a Booking or Upsell opportunity
Branded Guest Portal (Web App)
Branded Guest Portal (Web App)
Enso Connect’s Boarding Pass, the first Apple Wallet-compatible guest portal, digitally navigates guests throughout the entire journey, from inquiry to checkout. It’s a super app, customizable by property, channel, travel reasons, and more, allowing travelers to instantly access anything they need for a great stay in one place.
Custom Upsells and Affiliate Links
Custom Upsells and Affiliate Links
Elevate your guest experience and boost revenue with upsells and affiliate links. - A magazine-style, streamlined guest portal designed with top e-commerce practices - 2-way sync flexible check-ins & checkouts with PMS - Custom workflows to provide personalized upsells throughout the guest journey - Configurable design, currency, price, language and more - Integrated payment systems for a seamless experience
Smart Devices Connectivity
Smart Devices Connectivity
Connect your smart locks for a seamless check-in and checkout experience. Protect and control your properties with noise monitors and thermostats. All this from one Device Dashboard.
Guest Data Collection and Verification Flow
Guest Data Collection and Verification Flow
- Collect your guest data at the verification stage - Use the guest data in workflows to personalize interactions - Integrate guest third-party guest verification solutions for increased security - Protect your property with agreements, damage waivers and security deposits.
Features
Operations & Property Management
4/5 features
Channel Management & Distribution
4/5 features
Ecommerce
4/5 features
Guest Experience
4/5 features
Price Optimization
4/5 features
Enso Connect Reviews Summary
Ease of Use
4.7/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, Enso Connect is the #3 most trending product in the Vacation Rental Software category (out of 24) and the #390 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreEnso Connect’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Enso Connect Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Compare Enso Connect to Top Alternatives
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Want to find out if Enso Connect is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
10
Can’t live without it.
STR owner from 1 to 4 room Resort in Crystal River (United States)
Verified
15 months ago
As a multiple-solution product, EnsonConnect gives us incredible peace-of-mind for our short term rental business. When guests are taken through our system, the result is a visually pleasant, seamless experience of quickly answered questions and simple, time saving instructions. This allows us to drive our business with no hands comforted b...
United States
United States
STR owner
X-Small Hotel
10
What we were looking for in a Guest Portal
Guest Services Junior from 25-49 room Vacation Rentals & Villa in Porto (Portugal)
Verified
2 years ago
We loved the support provided from Enso team (specially Ashley), how user-friendly it is to use the backoffice of the portal and how they are realistic about any feature deadlines.
Portugal
Portugal
Guest Services Junior
Small Hotel
10
All in one right hand to PMS
Operations Manager from 10 to 24 room Boutique in Savannah (United States)
Verified
2 years ago
Enso's easy of use is its best quality. Having one program to control and monitor locks and messaging is great. We have vacation rentals and a hybrid hotel. The guest app has been a game changer for the hotel and we have cut down on about 60% of phone calls or messages. The dashboard keeps improving with each update. The final thing is cust...
United States
United States
Operations Manager
Small Hotel
10
All in one place guest experience
Vice-President Avitare Luxury Rentals from 10 to 24 room Boutique in Tulum (Mexico)
Verified
2 years ago
I love the ability to have the id verification, agreement signature, the digital key, and the guidebooks right on one place.
Mexico
Mexico
Vice-President Avitare Luxury Rentals
Small Hotel
10
10 on 10 from experienced hoteliers!
Co-founder, Prohost from 200 to 499 room Branded Hotel in Dubrovnik (Croatia)
Verified
2 years ago
We use Enso Connect extensively in our operations! Their software allows us to offer a premier experience to our guests. This product is simply first rate and never ceases to wow all our guests.
Croatia
Croatia
Co-founder, Prohost
Large Hotel
9
Beautiful, simple.
Daily Operations Manager from 100 to 199 room Vacation Rentals & Villa in Durango (United States)
Verified
2 years ago
Enso has been a game changer for our team. Their software has taken the legwork out of guest communication. We can be assured that every guest receives the same amount of attention and care that is deserved. They have also reduced the amount of "simple answer" questions and calls we receive by providing important and pertinent information i...
United States
United States
Daily Operations Manager
Large Hotel
10
Enso streamlines our guest Engagement and experience
Co-Founder from 200 to 499 room Resort in Denali Park (United States)
Verified
2 years ago
The ability to manage all guest touchpoints across multiple channels in one place. This includes email, SMS, What'sApp,OTA's, credit card, upsells. Our guest engagement and satisfaction has increased significantly.
United States
United States
Co-Founder
Large Hotel
10
Powerful and User-Friendly Solution for Guest Experience Enhancement
CEO & Founder from 100 to 199 room Boutique in Orange (United States)
Verified
2 years ago
We are highly satisfied with Enso Connect as it effectively meets all our needs. While the platform is easy to use, it did require some learning to get started. However, once we mastered configuring the rules, conditions, and other settings, its power became evident. Enso Connect's rules-based configuration allows us to operate at scale acr...
United States
United States
CEO & Founder
Large Hotel
10
Fantastic product, better partner.
Director of Operations from 200 to 499 room Vacation Rentals & Villa in Scottsdale (United States)
Verified
2 years ago
Enso has become part of our business family. Through Enso we have created symmetry in our Customer Service department. Enso has given us the opportunity to find cohesion within our departments and built reciprocal trust with management and leadership. Let me state this for the record- If you are a company that offers a good or service to 1...
United States
United States
Director of Operations
Large Hotel
10
Great Experience with Enso
Managing Director from 100 to 199 room Bed & Breakfast & Inn in Santa Cruz (United States)
Verified
2 years ago
Enso's ability to automate our upsells features have added another element to our tech stack that we never knew we needed.
United States
United States
Managing Director
Large Hotel
- 1
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Expert Q&A and Partner Recommendations
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Enso Connect hasn’t been recommended by any experts or partners yet
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Support
Unverified
Enso Connect has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
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