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Avaya
4.5 (1 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Avaya
Unranked in Staff Collaboration Tools
Hospitality contact centers, CRS, staff communication, guest room entertainment
90% recommended by 1 hotels
Avaya has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is Avaya?
Founded in 2000 | Headquarters in Santa Clara, CA | 16687 employees
Avaya is a comprehensive unified communications platform that facilitates seamless business collaboration and communication. It integrates various communication tools such as voice, video, messaging, and conferencing into a single, easy-to-use interface, making it suitable for companies of all sizes. Avaya enhances productivity by enabling efficient and effective communication across different channels, all while being scalable to fit into current business operations. The platform also includes robust contact center solutions, helping businesses manage customer interactions smoothly and improve customer satisfaction. Visit www.avaya.com for more information.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Avaya products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Avaya Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Avaya Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Avaya
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Avaya's Provided Description:
"Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com."
FAQs
Avaya doesn’t have any screenshots available
Avaya Alternatives
Not sure if Avaya is right for your hotel? Here are similar Staff Collaboration Tools vendors that could be a good fit for your hotel:
Features
Task Management
4/5 features
Messaging & Collaboration
4/5 features
Escalations & Alerts
4/5 features
Reporting
4/5 features
Automation
4/5 features
Templates
4/5 features
Q1 '26 Staff Collaboration Tools Survey Insights
Is Avaya a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 17
Mid-sized
95%
(372)
Medium hotels say that hotelkit's Staff Collaboration Tools effectively optimize inter-department communication, streamline task management, and enhance transparency, according to verified HotelTechReport reviews. Medium hotel operations benefit from hotelkit's ease of use, real-time collaboration features, and integrated maintenance tools.
#1
of 8
Large
92%
(105)
Large hotels say that Actabl's Staff Collaboration Tool ranks highly according to verified HotelTechReport reviews, citing key strengths such as improving interdepartmental communication, enhancing task management efficiency, and providing an intuitive user experience that supports seamless departmental coordination, which are critical for Large operations.
#1
of 8
Small
94%
(87)
Small hotels say that hotelkit’s Staff Collaboration Tool ranks highly in verified HotelTechReport reviews due to its effective internal communication, centralized task allocation, and efficient departmental coordination. These features optimize daily operations, vital for Small hotel environments.
Mid-sized
95%
(372)
#1
of 17
Medium hotels say that hotelkit's Staff Collaboration Tools effectively optimize inter-department communication, streamline task management, and enhance transparency, according to verified HotelTechReport reviews. Medium hotel operations benefit from hotelkit's ease of use, real-time collaboration features, and integrated maintenance tools.
Large
92%
(105)
#1
of 8
Large hotels say that Actabl's Staff Collaboration Tool ranks highly according to verified HotelTechReport reviews, citing key strengths such as improving interdepartmental communication, enhancing task management efficiency, and providing an intuitive user experience that supports seamless departmental coordination, which are critical for Large operations.
Small
94%
(87)
#1
of 8
Small hotels say that hotelkit’s Staff Collaboration Tool ranks highly in verified HotelTechReport reviews due to its effective internal communication, centralized task allocation, and efficient departmental coordination. These features optimize daily operations, vital for Small hotel environments.
Rank
Hotel type
Popular alternatives
#1
of 16
Boutique Hotels
93%
(194)
Boutique hotels say that Actabl's Staff Collaboration Tool is highly rated due to its user-friendly interface, seamless communication features, and real-time task tracking. Verified HotelTechReport reviews highlight its effectiveness in streamlining operations, enhancing staff accountability, and improving communication across departments, which are crucial for Boutique settings.
#1
of 15
Luxury Hotels
93%
(249)
Luxury hotels say that Actabl's Staff Collaboration Tool enhances operational coordination and improves team productivity, as highlighted in verified HotelTechReport reviews. The tool's user-friendly design, robust reporting capabilities, and real-time task tracking are especially valued by Luxury properties seeking seamless communication and efficient management.
#1
of 14
Resorts
91%
(157)
Resort hotels say that Actabl's Staff Collaboration Tool, based on verified HotelTechReport reviews, excels in seamless interdepartmental communication and efficient task management. The platform's intuitive interface facilitates real-time updates and centralized communication, significantly improving productivity for resort operations.
Boutique Hotels
93%
(194)
#1
of 16
Boutique hotels say that Actabl's Staff Collaboration Tool is highly rated due to its user-friendly interface, seamless communication features, and real-time task tracking. Verified HotelTechReport reviews highlight its effectiveness in streamlining operations, enhancing staff accountability, and improving communication across departments, which are crucial for Boutique settings.
Luxury Hotels
93%
(249)
#1
of 15
Luxury hotels say that Actabl's Staff Collaboration Tool enhances operational coordination and improves team productivity, as highlighted in verified HotelTechReport reviews. The tool's user-friendly design, robust reporting capabilities, and real-time task tracking are especially valued by Luxury properties seeking seamless communication and efficient management.
Resorts
91%
(157)
#1
of 14
Resort hotels say that Actabl's Staff Collaboration Tool, based on verified HotelTechReport reviews, excels in seamless interdepartmental communication and efficient task management. The platform's intuitive interface facilitates real-time updates and centralized communication, significantly improving productivity for resort operations.
Rank
Region
Popular alternatives
#1
of 13
North America
92%
(320)
Na hotels say that Actabl's Staff Collaboration Tool ranks highly based on verified HotelTechReport reviews. Na establishments appreciate its ease of use, streamlined inter-department communication, and the ability to efficiently manage guest requests. These features enhance operational efficiency and staff coordination.
#1
of 9
Europe
95%
(531)
Europe hotels say that hotelkit's Staff Collaboration Tool ranks highly due to simplified communication across departments, efficient task management, and centralized access to information, ensuring seamless operations. These features are highlighted in verified HotelTechReport reviews, emphasizing their importance to improving European hotel operations.
#1
of 3
Middle East
96%
(15)
Me hotels say that hotelkit's Staff Collaboration Tools, according to verified HotelTechReport reviews, are valued for improving communication, enhancing efficiency in housekeeping operations, and facilitating task tracking. These strengths help streamline operations across departments, making them particularly beneficial for Me hotels.
North America
92%
(320)
#1
of 13
Na hotels say that Actabl's Staff Collaboration Tool ranks highly based on verified HotelTechReport reviews. Na establishments appreciate its ease of use, streamlined inter-department communication, and the ability to efficiently manage guest requests. These features enhance operational efficiency and staff coordination.
Europe
95%
(531)
#1
of 9
Europe hotels say that hotelkit's Staff Collaboration Tool ranks highly due to simplified communication across departments, efficient task management, and centralized access to information, ensuring seamless operations. These features are highlighted in verified HotelTechReport reviews, emphasizing their importance to improving European hotel operations.
Middle East
96%
(15)
#1
of 3
Me hotels say that hotelkit's Staff Collaboration Tools, according to verified HotelTechReport reviews, are valued for improving communication, enhancing efficiency in housekeeping operations, and facilitating task tracking. These strengths help streamline operations across departments, making them particularly beneficial for Me hotels.
Rank
Country
Popular alternatives
#1
of 12
United States
92%
(279)
Us hotels say that Actabl's Staff Collaboration Tools, from verified HotelTechReport reviews, excel in enhancing interdepartmental communication and streamlining guest interactions. Many cite ease of use and efficient task management as key benefits enhancing operational efficiency across Us properties.
#1
of 3
United Kingdom
99%
(15)
Gb hotels say that Flexkeeping's Staff Collaboration Tool ranks highly due to its user-friendly interface and ability to streamline housekeeping and maintenance operations. Verified HotelTechReport reviews highlight improved communication and task management as pivotal strengths for enhancing operational efficiency in Gb hotels.
#1
of 2
Norway
90%
(8)
No hotels say that hotelkit's Staff Collaboration Tool ranks highly in verified HotelTechReport reviews due to its seamless interdepartmental communication, task management efficiency, and centralized information access, which are essential strengths for effective operations in No's hospitality industry.
United States
92%
(279)
#1
of 12
Us hotels say that Actabl's Staff Collaboration Tools, from verified HotelTechReport reviews, excel in enhancing interdepartmental communication and streamlining guest interactions. Many cite ease of use and efficient task management as key benefits enhancing operational efficiency across Us properties.
United Kingdom
99%
(15)
#1
of 3
Gb hotels say that Flexkeeping's Staff Collaboration Tool ranks highly due to its user-friendly interface and ability to streamline housekeeping and maintenance operations. Verified HotelTechReport reviews highlight improved communication and task management as pivotal strengths for enhancing operational efficiency in Gb hotels.
Norway
90%
(8)
#1
of 2
No hotels say that hotelkit's Staff Collaboration Tool ranks highly in verified HotelTechReport reviews due to its seamless interdepartmental communication, task management efficiency, and centralized information access, which are essential strengths for effective operations in No's hospitality industry.
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Avaya Reviews Summary
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5
Recommended by
Achievements
This vendor's trending score is rising, Avaya is the #36 most trending product in the Staff Collaboration Tools category (out of 61) and the #1307 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreAvaya’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Avaya Pricing
Pricing Available By Request
Avaya has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare Avaya to Top Alternatives
More Together, Less Siloed
Teamwork so smooth, you could spread it on toast.
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Hotelier Rating
Looking for specific info?
9
Expensive but worth it
Regional Vice President & General Manager from 500+ room City Center Hotel in Cairo (Egypt)
Verified
9 years ago
It has a latest technology such as IP telephony with new features
Egypt
Egypt
Regional Vice President & General Manager
X-Large Hotel
- 1
It looks like Avaya is not recommended by any hotels
Check out the top 10 most recommended Avaya alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Avaya hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsAvaya Integrations
Find Great Pairing Apps
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86% recommended by 402 hotels |
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WebRezPro
94% recommended by 247 hotels |
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roommaster
89% recommended by 215 hotels |
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Amadeus
84% recommended by 179 hotels |
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This integration hasn’t been verified by Avaya yet.
Shiji Group
87% recommended by 72 hotels |
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This integration hasn’t been verified by Avaya yet.
Maestro PMS
88% recommended by 48 hotels |
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This integration hasn’t been verified by Avaya yet.
Hudini
94% recommended by 37 hotels |
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innRoad
88% recommended by 336 hotels |
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This integration hasn’t been verified by Avaya yet.
roommaster
89% recommended by 215 hotels |
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Support
Unverified
Avaya has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Verified
0 seconds ago
Products Reviewed
What do you like most?
What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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