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Avaya
4.5 (1 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Avaya
Unranked in Staff Collaboration Tools
Hospitality contact centers, CRS, staff communication, guest room entertainment
90% recommended by 1 hotels
Avaya has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
What is Avaya?
Founded in 2000 | Headquarters in Santa Clara, CA | 16687 employees
Avaya is a comprehensive unified communications platform that facilitates seamless business collaboration and communication. It integrates various communication tools such as voice, video, messaging, and conferencing into a single, easy-to-use interface, making it suitable for companies of all sizes. Avaya enhances productivity by enabling efficient and effective communication across different channels, all while being scalable to fit into current business operations. The platform also includes robust contact center solutions, helping businesses manage customer interactions smoothly and improve customer satisfaction. Visit www.avaya.com for more information.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Avaya products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Avaya Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Avaya Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Avaya
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Avaya's Provided Description:
"Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com."
FAQs
Avaya doesn’t have any screenshots available
Avaya Alternatives
Not sure if Avaya is right for your hotel? Here are similar Staff Collaboration Tools vendors that could be a good fit for your hotel:
Capabilities
Avaya doesn’t have any benefits or use cases available
Features
Task Management
4/5 features
Messaging & Collaboration
4/5 features
Escalations & Alerts
4/5 features
Reporting
4/5 features
Automation
4/5 features
Templates
4/5 features
Avaya Reviews Summary
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5
Recommended by
Achievements
This vendor's trending score is rising, Avaya is the #56 most trending product in the Staff Collaboration Tools category (out of 59) and the #1476 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreAvaya’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Avaya Pricing
Pricing Available By Request
Avaya has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelier Rating
Looking for specific info?
9
Expensive but worth it
Regional Vice President & General Manager from 500+ room City Center Hotel in Cairo (Egypt)
Verified
8 years ago
It has a latest technology such as IP telephony with new features
Egypt
Egypt
Regional Vice President & General Manager
X-Large Hotel
- 1
It looks like Avaya is not recommended by any hotels
Check out the top 10 most recommended Avaya alternativesExpert Q&A and Partner Recommendations
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Avaya hasn’t been recommended by any experts or partners yet
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Support
Unverified
Avaya has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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