Compare Guest Feedback (by Customer Alliance) vs Loop CXM (by Benbria) vs Revinate (Surveys)
Guest Survey Software vendor comparison between Guest Feedback (by Customer Alliance) vs Loop CXM (by Benbria) vs Revinate (Surveys). Find out which Guest Survey Software is right for you based on realtime data from 212 verified hotelier reviews across 52 countries.
Customer Alliance
Ranked 3 (out of 25)
Benbria
Ranked 13 (out of 25)
Revinate
Ranked 2 (out of 25)
Ratings Summary
Guest Feedback (by Customer Alliance)
87
Loop CXM (by Benbria)
unranked
Revinate (Surveys)
89
Guest Feedback (by Customer Alliance)
65 verified reviewsLoop CXM (by Benbria)
1 verified reviewsRevinate (Surveys)
146 verified reviewsGuest Feedback (by Customer Alliance)
Loop CXM (by Benbria)
Revinate (Surveys)
Guest Feedback (by Customer Alliance)
Loop CXM (by Benbria)
Revinate (Surveys)
Guest Feedback (by Customer Alliance)
Loop CXM (by Benbria)
Revinate (Surveys)
Guest Feedback (by Customer Alliance)
Loop CXM (by Benbria)
Not enough data available
Revinate (Surveys)
Guest Feedback (by Customer Alliance)
Verified Customer Support
Loop CXM (by Benbria)
Verified Customer Support
Revinate (Surveys)
Verified Customer Support
Guest Feedback (by Customer Alliance)
Loop CXM (by Benbria)
Revinate (Surveys)
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
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Customers
Top 3 Segments
Guest Feedback (by Customer Alliance)
Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%
Loop CXM (by Benbria)
Resorts - 100%
Motels - 0%
Hostels - 0%
Revinate (Surveys)
Resorts - 23%
Boutiques - 18%
Luxury Hotels - 14%
Featured clients
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Fit Score for Your Property
Pricing
Guest Feedback (by Customer Alliance)
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Loop CXM (by Benbria)
Pricing Available By Request
Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Revinate (Surveys)
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
What Customers Are Saying
Most Recent Review
Guest Feedback (by Customer Alliance)
Best professional tool for review and feedback management for the hotel industry
Manager Online Communication from Regensburg (Germany)Loop CXM (by Benbria)
Benbria
VP Sales and MarketingRevinate (Surveys)
Revinate as Catalyst to improve Hotel Revenue and Guest Service
Digital Marketing Officer from Pasay (Philippines)Most Positive Review
Guest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)Loop CXM (by Benbria)
Benbria
VP Sales and MarketingRevinate (Surveys)
Learning
Guest Services SupervisorMost Critical
Guest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)Loop CXM (by Benbria)
Benbria
VP Sales and MarketingRevinate (Surveys)
Great Control and management tool for guest reputation
Area GMReferences
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General Info
Screenshots
Integrations
Guest Feedback (by Customer Alliance)
Property Management Systems (24)
Booking Engine (9)
Channel Managers (7)
Loop CXM (by Benbria)
Staff Collaboration Tools (4)
Event Management Software (3)
Housekeeping Software (3)
Revinate (Surveys)
Property Management Systems (40)
Hotel Management Software (20)
Booking Engine (14)
Recent Company Updates
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Recent Articles