Compare Guest Feedback (by Customer Alliance) vs TrustYou (Guest Surveys) vs Revinate (Surveys)
Guest Surveys & Feedback vendor comparison between Guest Feedback (by Customer Alliance) vs TrustYou (Guest Surveys) vs Revinate (Surveys). Find out which Guest Surveys & Feedback is right for you based on realtime data from 495 verified hotelier reviews across 114 countries.
Customer Alliance
Ranked 3 (out of 25)
TrustYou
Ranked 2 (out of 25)
Revinate
Ranked 4 (out of 25)
Ratings Summary
Guest Feedback (by Customer Alliance)
88
TrustYou (Guest Surveys)
93
Revinate (Surveys)
84
Guest Feedback (by Customer Alliance)
65 verified reviewsTrustYou (Guest Surveys)
284 verified reviewsRevinate (Surveys)
146 verified reviewsGuest Feedback (by Customer Alliance)
TrustYou (Guest Surveys)
Revinate (Surveys)
Guest Feedback (by Customer Alliance)
TrustYou (Guest Surveys)
Revinate (Surveys)
Guest Feedback (by Customer Alliance)
TrustYou (Guest Surveys)
Revinate (Surveys)
Guest Feedback (by Customer Alliance)
TrustYou (Guest Surveys)
Revinate (Surveys)
Guest Feedback (by Customer Alliance)
Verified Customer Support
TrustYou (Guest Surveys)
Verified Customer Support
Revinate (Surveys)
Verified Customer Support
Guest Feedback (by Customer Alliance)
TrustYou (Guest Surveys)
Revinate (Surveys)
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
Guest Feedback (by Customer Alliance)
Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%
TrustYou (Guest Surveys)
Resorts - 23%
City Center Hotels - 12%
Branded Hotels - 12%
Revinate (Surveys)
Resorts - 23%
Boutiques - 18%
Luxury Hotels - 14%
Featured clients
Guest Feedback (by Customer Alliance)
Customer Alliance doesn’t have any featured brands available
TrustYou (Guest Surveys)
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Fit Score for Your Property
Pricing
Guest Feedback (by Customer Alliance)
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
TrustYou (Guest Surveys)
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Revinate (Surveys)
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
What Customers Are Saying
Most Recent Review
Guest Feedback (by Customer Alliance)
Best professional tool for review and feedback management for the hotel industry
Manager Online Communication from Regensburg (Germany)TrustYou (Guest Surveys)
It is a very valuable tool for our hotel
GM from Puerto Varas (Chile)Revinate (Surveys)
Revinate as Catalyst to improve Hotel Revenue and Guest Service
Digital Marketing Officer from Pasay (Philippines)Most Positive Review
Guest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)TrustYou (Guest Surveys)
TrustYou is a good tool
General ManagerRevinate (Surveys)
Learning
Guest Services SupervisorMost Critical
Guest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)TrustYou (Guest Surveys)
The trustyou tool has been a very useful tool for our business and has enabled us to reach our customers more directly in a very posisitve way
DirectorRevinate (Surveys)
Great Control and management tool for guest reputation
Area GMReferences
Guest Feedback (by Customer Alliance)
Customer Alliance doesn’t have any references available
TrustYou (Guest Surveys)
Shanna Davis
Marketing Manager Ayres Hotels
Marketing Manager Ayres Hotels
Selim Imre
Rooms Division Manager Aska Hotels Baran
Rooms Division Manager Aska Hotels Baran
Eric Van Dijk
Managing Director MEININGER Hotel Berlin Central Station
Managing Director MEININGER Hotel Berlin Central Station
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General Info
Screenshots
Integrations
Guest Feedback (by Customer Alliance)
Property Management Systems (24)
Booking Engine (9)
Channel Managers (7)
TrustYou (Guest Surveys)
Property Management Systems (24)
Booking Engine (13)
Hotel Management Software (13)
Revinate (Surveys)
Property Management Systems (40)
Hotel Management Software (21)
Booking Engine (13)
Recent Company Updates
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Recent Articles