Compare Flexkeeping (Glitch Management) vs AI Review Assistant (by MARA Solutions) vs Tripadvisor (Reputation Pro)

Flexkeeping

Flexkeeping (Glitch Management)

19 reviews
MARA Solutions

AI Review Assistant (by MARA Solutions)

208 reviews
Tripadvisor

Tripadvisor (Reputation Pro)

1 reviews

Compare Flexkeeping (Glitch Management) vs AI Review Assistant (by MARA Solutions) vs Tripadvisor (Reputation Pro)

Guest Survey Software vendor comparison between Flexkeeping (Glitch Management) vs AI Review Assistant (by MARA Solutions) vs Tripadvisor (Reputation Pro). Find out which Guest Survey Software is right for you based on realtime data from 228 verified hotelier reviews across 33 countries.

Flexkeeping

Flexkeeping

Ranked 5 (out of 25)

5.0
19 reviews
View profile
MARA Solutions

MARA Solutions

Ranked 1 (out of 56)

4.8
208 reviews
View profile
Tripadvisor

Tripadvisor

Ranked 12 (out of 25)

5.0
1 reviews
View profile

Ratings Summary

HT Score

Flexkeeping (Glitch Management)

unranked HTScore Icon

AI Review Assistant (by MARA Solutions)

100 HTScore Icon

Tripadvisor (Reputation Pro)

unranked HTScore Icon
Popularity

Flexkeeping (Glitch Management)

19 verified reviews

AI Review Assistant (by MARA Solutions)

208 verified reviews

Tripadvisor (Reputation Pro)

1 verified reviews
Likelihood to Recommend

Flexkeeping (Glitch Management)

99%

AI Review Assistant (by MARA Solutions)

96%

Tripadvisor (Reputation Pro)

100%
Ease of Use

Flexkeeping (Glitch Management)

5

AI Review Assistant (by MARA Solutions)

4.9

Tripadvisor (Reputation Pro)

5
ROI

Flexkeeping (Glitch Management)

4.8

AI Review Assistant (by MARA Solutions)

4.6

Tripadvisor (Reputation Pro)

4.5
Implementation

Flexkeeping (Glitch Management)

4.9

AI Review Assistant (by MARA Solutions)

4.8

Tripadvisor (Reputation Pro)

Not enough data available
Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

AI Review Assistant (by MARA Solutions)

4.8

Verified Customer Support

Tripadvisor (Reputation Pro)

4.5

Verified Customer Support

Certificate of Excellence

Flexkeeping (Glitch Management)

AI Review Assistant (by MARA Solutions)

Tripadvisor (Reputation Pro)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

AI Review Assistant (by MARA Solutions)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Tripadvisor (Reputation Pro)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Flexkeeping
vs.
MARA Solutions
vs.
Tripadvisor

Customers

Top 3 Segments

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%

AI Review Assistant (by MARA Solutions)

Branded Hotels - 24%
City Center Hotels - 16%
Luxury Hotels - 10%

Tripadvisor (Reputation Pro)

Other - 100%
Resorts - 0%
Motels - 0%
Featured clients

Flexkeeping (Glitch Management)

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any featured brands available

-

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

MARA Solutions Average MARA Solutions

Pricing Available By Request

Tripadvisor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

AI Review Assistant (by MARA Solutions)

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Tripadvisor (Reputation Pro)

Pricing Available By Request
Tripadvisor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Flexkeeping
vs.
MARA Solutions
vs.
Tripadvisor

What Customers Are Saying

Most Recent Review

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

AI Review Assistant (by MARA Solutions)

Positive review and experience

Front office and Guest Relations Manager

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas
Most Positive Review

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

AI Review Assistant (by MARA Solutions)

Great KI

Hotel director from Vienna (Austria)

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas
Most Critical

Flexkeeping (Glitch Management)

Amazing company

GM

AI Review Assistant (by MARA Solutions)

Great KI

Hotel director from Vienna (Austria)

Tripadvisor (Reputation Pro)

OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES

Reservas
References

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any references available
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General Info

Screenshots
Integrations

Flexkeeping (Glitch Management)

Property Management Systems (12) Hotel Management Software (7) Channel Managers (3)

AI Review Assistant (by MARA Solutions)

Direct Booking Tools (2) Guest Survey Software (2) Property Management Systems (2)

Tripadvisor (Reputation Pro)

Booking Engine (22) Channel Managers (22) Property Management Systems (20)
Recent Articles

Tripadvisor (Reputation Pro)

Tripadvisor doesn’t have any recent articles