Effortless AI-powered Online Reputation Management: Respond to reviews in no time
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Guestmeter
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Guestmeter
Unranked in Reputation Management
Guest Feedback Management Software For Hospitality Industry
Not yet recommended by any hotels
GuestMeter has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is GuestMeter?
Founded in 2019 | Headquarters in Rotterdam (Netherlands) | 20 employees
Guestmeter is a comprehensive guest feedback and reputation management software specifically designed for the hospitality industry. It empowers hotels, hostels, restaurants, and similar businesses to efficiently manage guest satisfaction and online reputation.
The platform provides a robust guest satisfaction survey solution, allowing businesses to send post-stay email or international SMS surveys, deploy on-stay QR code or kiosk surveys, and track Net Promoter Score® (NPS) over time. It centralizes all feedback, making it easy to identify trends and manage responses through one intuitive dashboard. Additionally, the platform enables the creation and assignment of tickets to team members for swift issue resolution.
Guestmeter’s online reputation management tool consolidates online reviews from platforms like Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, and Google. It features real-time notifications for new reviews and ranking changes, and includes semantic analysis to categorize feedback into specific areas such as rooms, food, and service.
With Guestmeter, businesses can engage with guests easily, receive immediate alerts, and take quick action to ensure guest satisfaction, making it a valuable addition to any hospitality operation. The mobile app further enhances its utility by allowing management on-the-go. For further details, visit www.guestmeter.com and request a demo.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of GuestMeter products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
GuestMeter Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
GuestMeter Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by GuestMeter
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
GuestMeter's Provided Description:
"Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy. Not a customer yet? Please visit www.guestmeter.com and request a demo. Key features of Guestmeter app include: GUEST SATISFACTION SURVEY SOLUTION - Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites. - Use on-stay qr code and kiosk guest surveys to identify issues that require immediate attention. - Monitor the evolution of your Net Promoter Score® (NPS) over time., - Identify positive and negative trends with Impact Scores - View and manage all guest feedbacks in one dashboard. - Create and assign tickets to team members. - Receive mobile app notifications for new guest feedback survey response. ONLINE REPUTATION MANAGEMENT - See overall and performance score for your online reviews of your hotels, hostels, restaurants and more. - Receive mobile app notifications for new reviews, online ranking changes. - Create and assign tickets to team members. - Analyze by semantic categories (eg. scores for rooms, food, service, etc.) Guestmeter competitiors; TrustYou, ReviewPro, Loopon, Guestrevu"
FAQs
Capabilities
GuestMeter doesn’t have any benefits or use cases available
Features
Surveys & Feedback
4/5 features
Review Generation
4/5 features
Follow-up & Resolution
4/5 features
Reporting, Analytics & Insights
4/5 features
Channels
4/5 features
Admin & Settings
4/5 features
Q1 '26 Reputation Management Survey Insights
Is GuestMeter a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 14
Mid-sized
97%
(272)
Medium hotels say that MARA Solutions' Reputation Management excels due to its intuitive interface, customizable AI-driven response suggestions, and efficient integration with key platforms. Verified HotelTechReport reviews frequently highlight its user-friendly design and significant time savings in managing guest feedback.
#1
of 10
Small
94%
(161)
Small hotels say that GuestRevu's Reputation Management ranks highly in verified HotelTechReport reviews due to its centralized review dashboard, helpful analytics for recognizing performance trends, and ease of integration with major travel platforms, which streamline guest feedback processes.
#1
of 7
Enterprise
92%
(80)
X Large hotels say that TrustYou's Reputation Management ranks highly in verified HotelTechReport reviews due to its effective multi-language support, AI-enhanced capability, and comprehensive dashboard. These features facilitate efficient response management and performance monitoring, crucial for X Large operations.
Mid-sized
97%
(272)
#1
of 14
Medium hotels say that MARA Solutions' Reputation Management excels due to its intuitive interface, customizable AI-driven response suggestions, and efficient integration with key platforms. Verified HotelTechReport reviews frequently highlight its user-friendly design and significant time savings in managing guest feedback.
Small
94%
(161)
#1
of 10
Small hotels say that GuestRevu's Reputation Management ranks highly in verified HotelTechReport reviews due to its centralized review dashboard, helpful analytics for recognizing performance trends, and ease of integration with major travel platforms, which streamline guest feedback processes.
Enterprise
92%
(80)
#1
of 7
X Large hotels say that TrustYou's Reputation Management ranks highly in verified HotelTechReport reviews due to its effective multi-language support, AI-enhanced capability, and comprehensive dashboard. These features facilitate efficient response management and performance monitoring, crucial for X Large operations.
Rank
Hotel type
Popular alternatives
#1
of 14
Luxury Hotels
95%
(201)
Luxury hotels say that GuestRevu's Reputation Management effectively consolidates guest feedback, offers intuitive analytics, and enhances guest satisfaction, according to verified HotelTechReport reviews. This aligns with Luxury needs for immediate issue resolution, comprehensive reporting, and fostering guest engagement.
#1
of 13
City Center Hotels
98%
(188)
City-Center-Hotel hotels say that MARA Solutions’ Reputation Management ranks highly due to its intuitive interface and efficient, AI-driven review response features. Verified HotelTechReport reviews highlight its time-saving capabilities, consistent communication, and user-friendly design as key strengths for hoteliers.
#1
of 12
Resorts
96%
(144)
Resort hotels say that GuestRevu's Reputation Management excels due to its user-friendly interface, real-time feedback notifications, and detailed analytics, as noted in verified HotelTechReport reviews. These features facilitate timely issue resolution and improvements, vital for enhancing guest experiences at resorts.
Luxury Hotels
95%
(201)
#1
of 14
Luxury hotels say that GuestRevu's Reputation Management effectively consolidates guest feedback, offers intuitive analytics, and enhances guest satisfaction, according to verified HotelTechReport reviews. This aligns with Luxury needs for immediate issue resolution, comprehensive reporting, and fostering guest engagement.
City Center Hotels
98%
(188)
#1
of 13
City-Center-Hotel hotels say that MARA Solutions’ Reputation Management ranks highly due to its intuitive interface and efficient, AI-driven review response features. Verified HotelTechReport reviews highlight its time-saving capabilities, consistent communication, and user-friendly design as key strengths for hoteliers.
Resorts
96%
(144)
#1
of 12
Resort hotels say that GuestRevu's Reputation Management excels due to its user-friendly interface, real-time feedback notifications, and detailed analytics, as noted in verified HotelTechReport reviews. These features facilitate timely issue resolution and improvements, vital for enhancing guest experiences at resorts.
Rank
Region
Popular alternatives
#1
of 13
Europe
97%
(417)
Europe hotels say that MARA Solutions' Reputation Management ranks highly due to its intuitive interface, efficient AI-generated responses, and comprehensive data insights. Verified HotelTechReport reviews highlight its ease of use, language translation capabilities, and time-saving features as key strengths for European properties.
#1
of 6
Asia Pacific
93%
(99)
Ap hotels say that TrustYou's Reputation Management ranks highly based on verified HotelTechReport reviews due to its user-friendly interface, comprehensive analysis of guest feedback across channels, and quick, responsive support, helping Ap hotels effectively manage and improve their online reputation.
#2
of 6
North America
86%
(56)
Na hotels say that TrustYou's Reputation Management is favored due to its user-friendly dashboard, efficient guest feedback management, and centralized platform, according to verified HotelTechReport reviews. These features help Na hotels efficiently monitor guest sentiment and improve overall service quality.
Europe
97%
(417)
#1
of 13
Europe hotels say that MARA Solutions' Reputation Management ranks highly due to its intuitive interface, efficient AI-generated responses, and comprehensive data insights. Verified HotelTechReport reviews highlight its ease of use, language translation capabilities, and time-saving features as key strengths for European properties.
Asia Pacific
93%
(99)
#1
of 6
Ap hotels say that TrustYou's Reputation Management ranks highly based on verified HotelTechReport reviews due to its user-friendly interface, comprehensive analysis of guest feedback across channels, and quick, responsive support, helping Ap hotels effectively manage and improve their online reputation.
North America
86%
(56)
#2
of 6
Na hotels say that TrustYou's Reputation Management is favored due to its user-friendly dashboard, efficient guest feedback management, and centralized platform, according to verified HotelTechReport reviews. These features help Na hotels efficiently monitor guest sentiment and improve overall service quality.
Rank
Country
Popular alternatives
#1
of 6
Germany
97%
(252)
De hotels say that MARA Solutions' Reputation Management ranks highly in verified HotelTechReport reviews due to its user-friendly interface, efficient AI-generated responses, and language translation capabilities. These features streamline operations, enhance guest interaction, and save substantial time for De hotels.
#2
of 5
United States
85%
(45)
Us hotels say that TrustYou's Reputation Management ranks highly due to its user-friendly dashboards, efficient data aggregation, and insightful guest sentiment analysis, according to verified HotelTechReport reviews. These strengths aid Us hotels in effectively managing their reputation and enhancing guest satisfaction.
#3
of 4
Italy
92%
(11)
It hotels say that TrustYou's Reputation Management ranks highly due to its integration capabilities and comprehensive dashboard, allowing easy control of online reputation and efficient competitor analysis. These strengths are evident from verified HotelTechReport reviews, indicating their importance to It hotels.
Germany
97%
(252)
#1
of 6
De hotels say that MARA Solutions' Reputation Management ranks highly in verified HotelTechReport reviews due to its user-friendly interface, efficient AI-generated responses, and language translation capabilities. These features streamline operations, enhance guest interaction, and save substantial time for De hotels.
United States
85%
(45)
#2
of 5
Us hotels say that TrustYou's Reputation Management ranks highly due to its user-friendly dashboards, efficient data aggregation, and insightful guest sentiment analysis, according to verified HotelTechReport reviews. These strengths aid Us hotels in effectively managing their reputation and enhancing guest satisfaction.
Italy
92%
(11)
#3
of 4
It hotels say that TrustYou's Reputation Management ranks highly due to its integration capabilities and comprehensive dashboard, allowing easy control of online reputation and efficient competitor analysis. These strengths are evident from verified HotelTechReport reviews, indicating their importance to It hotels.
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GuestMeter Reviews Summary
Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, Guestmeter is the #42 most trending product in the Reputation Management category (out of 62) and the #1757 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreGuestMeter’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
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Compare GuestMeter to Top Alternatives
AI-Powered Reputation Management (Review & Surveys) to Boost Guest Experience and Brand Reputation
Quickly and easily gather feedback from your guests and actively manage your online reputation
Want to find out if GuestMeter is the best fit for your hotel?
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Hotelier Rating
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Check out the top 10 most recommended GuestMeter alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Their International SMS surveys is really cool, and QR code surveys are very fast and easy to be used at any time by the clients. Also, their Kiosk Surveys are very attractive for guests, they like it.
Showing all answers to: "What does this product or service do well?"
Their International SMS surveys is really cool, and
QR code surveys are very fast and easy to be used at any time by the clients. Also, their Kiosk Surveys are very attractive for guests, they like it.
Question:
What differentiates this product or service from the competition?
Answer:
Easy and fast to be used by clients at the correct time, prior to leave the hotel. So, hotels can take actions to solve any issue before guests leave the hotel. It is really helpful to avoid negative experiences. Other solutions are not so fast and efficiente.
Showing all answers to: "What differentiates this product or service from the competition?"
Easy and fast to be used by clients at the correct time, prior to leave the hotel. So, hotels can take actions to solve any issue before guests leave the hotel. It is really helpful to avoid negative experiences. Other solutions are not so fast and efficiente.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Being able to have instant information about the guests during their stays is a great advantage for us. As we can take decisions and correct issues very quickly and improve our service levevl. I encourage all the different types of establishments, not just hotels, to use this tool. Especially the tourist destinations.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Being able to have instant information about the guests during their stays is a great advantage for us. As we can take decisions and correct issues very quickly and improve our service levevl. I encourage all the different types of establishments, not just hotels, to use this tool. Especially the tourist destinations.
Recommended by
Teodoro Da Silva
Iberia BD Director
@
Iberia HolidaysPro
Teodoro Da Silva
Iberia BD Director
@
Iberia HolidaysPro
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Support
Unverified
GuestMeter has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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2026
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