Compare Service Metrics Group vs Guest Feedback (by Customer Alliance) vs Flexkeeping (Glitch Management)
Guest Survey Software vendor comparison between Service Metrics Group vs Guest Feedback (by Customer Alliance) vs Flexkeeping (Glitch Management). Find out which Guest Survey Software is right for you based on realtime data from 86 verified hotelier reviews across 20 countries.
Service Metrics Group
Ranked 12 (out of 26)
Customer Alliance
Ranked 4 (out of 26)
Flexkeeping
Ranked 6 (out of 26)
Ratings Summary
Service Metrics Group
unranked
Guest Feedback (by Customer Alliance)
87
Flexkeeping (Glitch Management)
unranked
Service Metrics Group
2 verified reviewsGuest Feedback (by Customer Alliance)
65 verified reviewsFlexkeeping (Glitch Management)
19 verified reviewsService Metrics Group
Guest Feedback (by Customer Alliance)
Flexkeeping (Glitch Management)
Service Metrics Group
Guest Feedback (by Customer Alliance)
Flexkeeping (Glitch Management)
Service Metrics Group
Guest Feedback (by Customer Alliance)
Flexkeeping (Glitch Management)
Service Metrics Group
Not enough data available
Guest Feedback (by Customer Alliance)
Flexkeeping (Glitch Management)
Service Metrics Group
Verified Customer Support
Guest Feedback (by Customer Alliance)
Verified Customer Support
Flexkeeping (Glitch Management)
Verified Customer Support
Service Metrics Group
Guest Feedback (by Customer Alliance)
Flexkeeping (Glitch Management)
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
Service Metrics Group
Other - 50%
Boutiques - 50%
Resorts - 0%
Guest Feedback (by Customer Alliance)
Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%
Flexkeeping (Glitch Management)
Resorts - 42%
City Center Hotels - 16%
Casinos - 5%
Featured clients
-
Guest Feedback (by Customer Alliance)
Customer Alliance doesn’t have any featured brands available
Flexkeeping (Glitch Management)
Fit Score for Your Property
Pricing
Service Metrics Group
Pricing Available By Request
Service Metrics Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Guest Feedback (by Customer Alliance)
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Flexkeeping (Glitch Management)
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
vs.
vs.
What Customers Are Saying
Most Recent Review
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Guest Feedback (by Customer Alliance)
Best professional tool for review and feedback management for the hotel industry
Manager Online Communication from Regensburg (Germany)Flexkeeping (Glitch Management)
Everyone must have Flexkeeping ??
Housekeeping managerMost Positive Review
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Guest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)Flexkeeping (Glitch Management)
Essential for Housekeeping & Maintenance
DirectorMost Critical
Service Metrics Group
Service Metrics Group has transformed our hotel's ability to deliver great experiences for guests
Service Manager from (United States)Guest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)Flexkeeping (Glitch Management)
Amazing company
GMReferences
-
Guest Feedback (by Customer Alliance)
Customer Alliance doesn’t have any references available
Flexkeeping (Glitch Management)
Flexkeeping doesn’t have any references available
General Info
Screenshots
Service Metrics Group doesn't have any screenshots
Integrations
Service Metrics Group
Service Metrics Group doesn't have any integrations
Guest Feedback (by Customer Alliance)
Property Management Systems (24)
Booking Engine (9)
Channel Managers (7)
Flexkeeping (Glitch Management)
Property Management Systems (11)
Hotel Management Software (7)
Guest Messaging Software (3)
Recent Company Updates
-
Recent Articles
Service Metrics Group
Service Metrics Group doesn’t have any recent articles