OpenTable

0.0 (0 REVIEWS)

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OpenTable

Unranked in Hotel Restaurant POS Systems

OpenTable has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

What is OpenTable?

Founded in 1998 | Headquarters in | 255 employees
OpenTable is a reservation and guest management software designed for the restaurant industry. It simplifies the booking process, allowing diners to easily make reservations online while enabling restaurants to manage these bookings effectively. The platform provides value through its user-friendly interface, real-time availability updates, and customization options for seating arrangements. It also offers analytics and insights that help restaurants understand dining patterns and optimize service. By integrating with point-of-sale systems and marketing tools, OpenTable fits seamlessly into existing business operations, enhancing both customer experience and operational efficiency.

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OpenTable doesn’t have any screenshots available

Capabilities

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OpenTable doesn’t have any benefits or use cases available

Features

Order Management

4/5 features

Inventory Management

4/5 features

CRM & Loyalty

4/5 features

Accounting

4/5 features

Payments

4/5 features

OpenTable Reviews Summary

Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A

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Achievements

Trending Product

This vendor's trending score is rising, OpenTable is the #117 most trending product in the Hotel Restaurant POS Systems category (out of 147) and the #2176 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

OpenTable’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

OpenTable Pricing

Pricing Available By Request

OpenTable has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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OpenTable Reviews

Hotelier Rating

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Recommend empty

It looks like OpenTable is not recommended by any hotels

Check out the top 10 most recommended OpenTable alternatives

Expert Q&A and Partner Recommendations

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Question:

What does this product or service do well?

Answer:

OpenTable is an online food and beverage reservation service company, and when combined with Bbot, operators get access to the most sophisticated management platform for knowing your guests inside and out.

Question:

What differentiates this product or service from the competition?

Answer:

The biggest differentiator between OpenTable and their competitors is that operators can leverage OpenTable's improved intuitive tools, analytics, and reporting to easily track all orders, on- or off-premise.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

OpenTable tracks orders and reservations, which means better marketing and more tactical outreach to your best customers, as we're entering the era of individual problem solving where no one size fits all businesses.

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Recommended by
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Lee Arbel VP of CX @ Bbot, Inc.
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Lee Arbel VP of CX @ Bbot, Inc.
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OpenTable Integrations

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Company Functionality
Oracle Hospitality

This integration hasn’t been verified by OpenTable yet.

Oracle Hospitality

92% recommended by 588 hotels

Property Management Systems
Cendyn

This integration hasn’t been verified by OpenTable yet.

Cendyn

89% recommended by 269 hotels

Hotel CRM & Email Marketing
MARA Solutions
MARA Solutions

96% recommended by 167 hotels

Reputation Management
Crave Interactive

This integration hasn’t been verified by OpenTable yet.

Crave Interactive

90% recommended by 160 hotels

In-Room Hotel Tablets
dailypoint™

This integration hasn’t been verified by OpenTable yet.

dailypoint™

88% recommended by 144 hotels

Hotel CRM & Email Marketing
Otelier

This integration hasn’t been verified by OpenTable yet.

Otelier

89% recommended by 101 hotels


SHR Group

This integration hasn’t been verified by OpenTable yet.

SHR Group

95% recommended by 337 hotels

Website Design
SABA Hospitality

This integration hasn’t been verified by OpenTable yet.

SABA Hospitality

94% recommended by 112 hotels

Mobile Ordering & Room Service
Bbot

This integration hasn’t been verified by OpenTable yet.

Bbot

96% recommended by 53 hotels

Mobile Ordering & Room Service
Skipper

This integration hasn’t been verified by OpenTable yet.

Skipper

99% recommended by 11 hotels


Support

Unverified

OpenTable has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2025

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This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

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Recommended

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