SPOTPILOT

Ranked 12 (out of 52) in Revenue Management Systems

Revenue Management Systems

Travel, Hospitality, Hospitality Revenue Management, SaaS Applications, Pricing, Connectivity, and H...

Ratings Snapshot

Certificate of Excellence
Read 55 reviews
98%
Recommend
HTR Score icon
HT SCORE
81 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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SPOTPILOT has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #12 out of 52 in Revenue Management Systems

Ease of Use
4.8/5
ROI
4.9/5
Implementation
4.9/5
Customer Support
4.8/5
Verified Customer Support

SPOTPILOT’s customer support processes haven’t yet been verified by Hotel Tech Report.

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SPOTPILOT Overview

Top Alternative: Gamechanger by Duetto

SPOTPILOT Overview

As an innovative Revenue management solution, SPOTPILOT helps the hospitality industry (hotels, Camping etc...) to boost their profit. Easy to implement (SaaS software), SPOTPILOT adapts to each organization (mono and multi-property) and set to all profiles of the team (Headquarter, GM, Rm, FrontDesk...). SPOTPILOT can be connected at the same time to one or more PMS, BookingEngine, chain CRS, Cha...

About SPOTPILOT

Founded in 2013 | Headquarters in Paris, France | 10 employees

Integrates with

  • Booking Engine
  • Business Intelligence
  • Central Reservations Systems
Browse integrations (18 verified)

Pros & Cons

Like 98% recommend

General Manager from Boutique

A team really caring and available to advise us on the choice of strategy and the setting of our yield rules. (translated from French) (Original) Une équipe vraiment aux petits soins et disponible pour nous conseiller...

Revenue Manager from Boutique

I like his professionalism. He is always ready to help and satisfy his customers.

Manager from Boutique

It's a real-time synthesis of all the hotel's external data (PMS, Channel Manager and Competitive Intelligence) on a single interface From these data, molded by Spot Pilot, valuable data with graphs that allow me to make...

Revenue Manager from Boutique

Nothing special. Maybe offer the possibility of translation into languages other than English, French and Spanish.

General Manager from Boutique

look and feel to improve simplify view records use more common vocabulary (translated from French) (Original) look and feel à améliorer simplifier les enregistrements des vues utiliser du vocabulaire plus commun

General Manager from Boutique

Mobile alerts would be a huge addition to all levels of the app. Today alerts are reserved for level 2 and 3. (translated from French) (Original) Des alertes sur mobile serait un plus énorme sur tous les niveaux de l'...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

SPOTPILOT offers a complete revenue management tools for hotels, campsites & residences. It is synchronized in real time with Clock PMS and connected to the distribution. They also offer the possibility of automating and contextualizing the commercial strategy decided by the hotel owner.

by Nikolay Lazarov (Clock Software) on December 11, 2019

Question:

What differentiates this product or service from the competition?

Answer:

1) Know the Availabilities in real time; 2) Monitor load increases in real time; 3) Easily access historical data; 4) Manage & keep a history of events; 5) Set budget targets & be able to manage them from anywhere; 6) Carefully analyze the pickups; 7) Monitor the segmentation closely; 8) Have accura...

by Nikolay Lazarov (Clock Software) on December 11, 2019

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

A human will never collect neither will analyze the data faster than a machine strictly following the rules established by experts. A click late sometimes is too late and when that happens your revenue will ruthlessly confirm that you were late. Use modern technologies and worry not about the price ...

by Nikolay Lazarov (Clock Software) on December 11, 2019

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GETTING STARTED

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Features

  • Dynamic Pricing
  • Price sensitivity modeling
  • Fully automated revenue management
  • "What-if" scenario analysis
  • Guided workflows
  • Group pricing & evaluation
  • Channel management
  • Analytics dashboard
  • Multi-property Management
  • Open API
  • Mobile App
  • Inventory Management
  • Open Pricing
  • Lost Business Data
  • Automated Room-Type Pricing
  • 365-Day Forward Pricing
  • Dynamic Price Hierarchy Control
  • Real-time price optimization
  • Alternate Property Reccomendations
  • Alternate Stay Date Recommendations
  • Five-Year Forecasting
  • Smart Spreading Technology
  • Financial Forecast Builder
  • Scheduled Reports
  • Custom Reports
  • Single Sign-On
  • Enterprise Business Guidelines
  • Mobile Friendly Design
  • Future Market Demand Data
  • Price Explanation
  • Controlled Automation

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Asia Pacific
  • Middle East
  • Africa
  • Europe
VERIFIED MARKETS
  • France
  • Saudi Arabia
  • Guadeloupe

55 Verified SPOTPILOT Reviews

Likelihood to Recommend
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This vendor is 77% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Revenue Management Systems providers. It is advised that you ask for recent references before proceeding.

Nov 10, 2020

SPOTPILOT Review: Dynamic solution 24/7

Revenue Manager from Boutique in Paris (France)

Recommend 10/10
Full blue star
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What do you like most?

Since switching to SpotPilot RMS, our lives have literally changed. For the better. We went from doing everything on excel internally to having a 2-way connection to our PMS and Channel Manager. This ...

What do you dislike or think could be improved?

. In these times, every little advantage helps to better position our property in real-time and react to the market conditions. I recommend this tool for any city-hotel.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Nov 03, 2020

SPOTPILOT Review: Good experience

Revenue Manager from Boutique in Paris (France)

Recommend 10/10
Full blue star
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What do you like most?

Like a lot of hoteliers, I was mitigated on the value of bringing a revenue management solution on board. Now that I have tried, I am converted. When I saw the initial quote, I was not prepared to spe...

What do you dislike or think could be improved?

In addition to the RMS itself, I decided after a few months to also hire one of their consultants. I am also happy with the difference this made. My other benefit: I am way more relaxed, just ask my team ...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Oct 26, 2020

SPOTPILOT Review: Very good choice

Revenue Manager from Boutique in Aix-les-Bains (France)

Recommend 10/10
Full blue star
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What do you like most?

I switched from a large established RMS last year and I am very happy with my choice. The tool is deep and has given me and my team a better way to communicate within the hotel management and our investor...

What do you dislike or think could be improved?

We now spend less time trying to understand where we stand.. It’s important for me to be in control and reactive. A good investment.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Oct 23, 2020

SPOTPILOT Review: Much simpler

Revenue Manager from Boutique in Aix-les-Bains (France)

Recommend 10/10
Full blue star
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What do you like most?

Since moving our yield management to the solution, our lives have been a whole lot easier. We spend less time manually entering data and now more on focusing on a deeper analysis of our situation. We are ...

What do you dislike or think could be improved?

We have coupled it with the Spotpilot’s Fusion BI and we couldn’t be happier with finally having a clear affordable overview of our situation at any given time. I am just thrilled to finally have a so...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Oct 23, 2020

SPOTPILOT Review: Much simpler

Revenue Manager from Boutique in Aix-les-Bains (France)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

Like a lot of hoteliers, I was mitigated on the value of bringing a revenue management solution on board. Now that I have tried, I am converted.

What do you dislike or think could be improved?

When I saw the initial quote, I was not prepared to spend the money on this, but I was encouraged by some positive feedback from other hoteliers who use the solution. Little did I know how much of a diffe...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Oct 23, 2020

SPOTPILOT Review: Set up my own automatisation

Revenue Manager from Boutique in Aix-les-Bains (France)

Recommend 10/10
Full blue star
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What do you like most?

I was curious to see what’s out there recently. There’s been so much noise about all the new RMS out there that I thought it was worth it to explore this as an option for our property.

What do you dislike or think could be improved?

Long story short, I chose SpotPilot as it was the only one where I could set up my own automations and thus differentiate my property.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
30 day trial
Implementation fee
Less than $1000
Monthly subscription (/room/month)
$7/room/month - $10/room/month

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Popular SPOTPILOT Integrations

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