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Sonifi

Ranked 2nd in Guest Room Entertainment

Headquartered in Sioux Falls, SD

61 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
61 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence

Overview

58% recommend
Customer Service
Below category average
2.8
Ease of Use
3.9
ROI
Below category average
2.3
Implementation
3.3

Company info

Founded in 1980
Employees 517
Headquarter Sioux Falls, SD

Markets served

  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa

what customers are saying

GM from Other in Boston (United States)

I am not a fan of this software or the technology.

EVP from Branded in Lake Buena Vista (United States)

From a service standpoint the local rep is very good. He is quick to respond and pleasant to work with.

Hotel Manager from Branded in Denver (United States)

Minimal Technology issues. Service is very good.

Operations Manager from Other in Kansas City (United States)

The user interface isn't always the best on the management side. When we do have problems with a guest room entertainment, we have to apply the refund on multiple systems, rather than just our POS.

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General Manager in Pittsburgh (United States)

- Customer service is subpar - Often try to switch things even with contract - Does not have the most up to date technology - Will only allow movies to be shut off for 7 days at a time - very time consuming when guest has multiple rooms for an extended period

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General Manager from Branded in Nashville (United States)

It's costly and guests are less and less interested in VOD

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