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DigiValet
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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DigiValet
Unranked in In-Room Hotel Tablets
Hospitality Systems, in-room controls, iPad systems for luxury Hotels, smart phone apps, voice based control and entertainment systems for hotels
Not yet recommended by any hotels
DigiValet has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is DigiValet?
Founded in 2008 | Headquarters in Singapore | 102 employees
DigiValet is an advanced in-room automation platform designed specifically for the hospitality industry. It provides a seamless, iPad-based solution that enables hotel guests to control all in-room amenities and access hotel services wirelessly from a single device, including their own smartphones. This integrated system enhances guest experiences by allowing intuitive control over lighting, temperature, entertainment, and more. Benefits include increased guest satisfaction through personalized services and streamlined hotel operations, as staff gain valuable insights into guest preferences, leading to improved, bespoke service offerings.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of DigiValet products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
DigiValet Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
DigiValet Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by DigiValet
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
DigiValet's Provided Description:
"DigiValet is a global leader providing the world’s first, full-featured iPad-based guest room solution that allows hotel guests to intuitively control all in-room amenities and hotel services, wirelessly, from just one single device, including their own smart phones. DigiValet’s solution is extremely intuitive, easy to use and requires absolutely no discovery or learning and also overcomes language barriers across geographies. DigiValet has altered the paradigm of how hotels use technology to delight and wow their guests and take the overall guest experience to a whole new level. Because the technology helps hotels get a 360-degree view of their guests, including preferences, hotels can anticipate and provide for these nuances, making for a more personalized and memorable stay. Since its launch in 2008, DigiValet has become the in-room solution trusted by leading luxury hotels across the world including The Armani Hotels, St. Regis, Andaz By Hyatt, ITC Hotels, Corinthia Hotels, Sofitel SO, The Address Hotels, The Oberoi Hotels."
FAQs
Capabilities
DigiValet doesn’t have any benefits or use cases available
Features
Content & Information
4/5 features
Messaging & Communication
4/5 features
Request Management
4/5 features
Upselling & Offers
4/5 features
Guest Profiles
4/5 features
Advertising
4/5 features
Q1 '26 In-Room Hotel Tablets Survey Insights
Is DigiValet a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 8
Mid-sized
93%
(196)
Medium hotels say that SuitePad's In-Room Hotel Tablet is highly rated based on verified HotelTechReport reviews. The tablets are appreciated for their user-friendly interface, easy navigation across a wide audience, and efficient guest communication, enhancing operational efficiency and guest experience.
#1
of 7
Small
96%
(57)
Small hotels say that SuitePad's In-Room Hotel Tablet is highly regarded in verified HotelTechReport reviews for its ease of use, seamless guest communication, and efficient content updates. These strengths cater to Small hotels' operational efficiency and guest satisfaction needs.
#1
of 4
Large
88%
(71)
Large hotels say that Crave Interactive, Acquired by HCN's In-Room Hotel Tablet enhances guest engagement and communication according to verified HotelTechReport reviews. This solution is praised for its ease of use, effective upselling capabilities, and significant reduction in paper costs, making it valuable to Large hotel operations.
Mid-sized
93%
(196)
#1
of 8
Medium hotels say that SuitePad's In-Room Hotel Tablet is highly rated based on verified HotelTechReport reviews. The tablets are appreciated for their user-friendly interface, easy navigation across a wide audience, and efficient guest communication, enhancing operational efficiency and guest experience.
Small
96%
(57)
#1
of 7
Small hotels say that SuitePad's In-Room Hotel Tablet is highly regarded in verified HotelTechReport reviews for its ease of use, seamless guest communication, and efficient content updates. These strengths cater to Small hotels' operational efficiency and guest satisfaction needs.
Large
88%
(71)
#1
of 4
Large hotels say that Crave Interactive, Acquired by HCN's In-Room Hotel Tablet enhances guest engagement and communication according to verified HotelTechReport reviews. This solution is praised for its ease of use, effective upselling capabilities, and significant reduction in paper costs, making it valuable to Large hotel operations.
Rank
Hotel type
Popular alternatives
#1
of 8
Boutique Hotels
95%
(153)
Boutique hotels say that SuitePad's In-Room Hotel Tablet ranks highly due to its streamlined communication, user-friendliness, and effective upselling features, according to verified HotelTechReport reviews. Its ease of use and paperless interaction matches Boutique hotels' values of efficiency and customization, enhancing guest engagement and experience.
#1
of 7
Resorts
90%
(112)
Resort hotels say that Crave Interactive, acquired by HCN, in-room hotel tablet is highly rated in verified HotelTechReport reviews for its user-friendly interface, quick updates, and strong customer support, enhancing guest communication and efficient operations in the resort setting.
#1
of 7
City Center Hotels
95%
(140)
City-Center-Hotel hotels say that SuitePad's In-Room Hotel Tablet excels in guest communication and operational efficiency, according to verified HotelTechReport reviews. Trusted for user-friendly design and swift content updates, SuitePad facilitates real-time information sharing while reducing paper usage, aligning with sustainability goals.
Boutique Hotels
95%
(153)
#1
of 8
Boutique hotels say that SuitePad's In-Room Hotel Tablet ranks highly due to its streamlined communication, user-friendliness, and effective upselling features, according to verified HotelTechReport reviews. Its ease of use and paperless interaction matches Boutique hotels' values of efficiency and customization, enhancing guest engagement and experience.
Resorts
90%
(112)
#1
of 7
Resort hotels say that Crave Interactive, acquired by HCN, in-room hotel tablet is highly rated in verified HotelTechReport reviews for its user-friendly interface, quick updates, and strong customer support, enhancing guest communication and efficient operations in the resort setting.
City Center Hotels
95%
(140)
#1
of 7
City-Center-Hotel hotels say that SuitePad's In-Room Hotel Tablet excels in guest communication and operational efficiency, according to verified HotelTechReport reviews. Trusted for user-friendly design and swift content updates, SuitePad facilitates real-time information sharing while reducing paper usage, aligning with sustainability goals.
Rank
Region
Popular alternatives
#1
of 6
Europe
93%
(296)
Europe hotels say that SuitePad's In-Room Hotel Tablet, according to verified HotelTechReport reviews, excels due to its easy-to-use interface and effective guest communication features. Additionally, it conserves resources through digital management, aligning with sustainability goals desired by European hotels.
#1
of 5
North America
97%
(96)
Na hotels say that Volo's In-Room Hotel Tablet ranks highly based on verified HotelTechReport reviews due to its user-friendly interface, efficient guest communication, and responsive customer support. Na hotels value the system's seamless integration with existing technology, enhancing guest satisfaction.
#1
of 2
Asia Pacific
97%
(9)
Ap hotels say that SuitePad's In-Room Hotel Tablet is valued for its user-friendly interface, intuitive operation, and ability to reduce in-room service errors, according to verified HotelTechReport reviews. These strengths make it a reliable tech addition for hotels in Ap.
Europe
93%
(296)
#1
of 6
Europe hotels say that SuitePad's In-Room Hotel Tablet, according to verified HotelTechReport reviews, excels due to its easy-to-use interface and effective guest communication features. Additionally, it conserves resources through digital management, aligning with sustainability goals desired by European hotels.
North America
97%
(96)
#1
of 5
Na hotels say that Volo's In-Room Hotel Tablet ranks highly based on verified HotelTechReport reviews due to its user-friendly interface, efficient guest communication, and responsive customer support. Na hotels value the system's seamless integration with existing technology, enhancing guest satisfaction.
Asia Pacific
97%
(9)
#1
of 2
Ap hotels say that SuitePad's In-Room Hotel Tablet is valued for its user-friendly interface, intuitive operation, and ability to reduce in-room service errors, according to verified HotelTechReport reviews. These strengths make it a reliable tech addition for hotels in Ap.
Rank
Country
Popular alternatives
#1
of 5
United States
97%
(89)
Us hotels say that Volo's In-Room Hotel Tablets receive high marks in verified HotelTechReport reviews for their user-friendly interface and seamless integration with existing hotel systems. The platform's efficient guest communication and reliable customer support are particularly valued by Us properties.
#1
of 2
United Kingdom
91%
(44)
Gb hotels say that Crave Interactive, acquired by HCN's In-Room Hotel Tablet ranks highly due to its user-friendly interface and reliable service, based on verified HotelTechReport reviews. The tablets facilitate efficient guest communication and personalized service enhancements that are important to Gb hotels.
#1
of 2
Germany
93%
(127)
De hotels say that SuitePad's In-Room Hotel Tablet ranks highly in verified HotelTechReport reviews due to its ease of use, efficient guest communication, and exceptional customer support. These aspects contribute importantly to operational efficiency and guest satisfaction for De hotels.
United States
97%
(89)
#1
of 5
Us hotels say that Volo's In-Room Hotel Tablets receive high marks in verified HotelTechReport reviews for their user-friendly interface and seamless integration with existing hotel systems. The platform's efficient guest communication and reliable customer support are particularly valued by Us properties.
United Kingdom
91%
(44)
#1
of 2
Gb hotels say that Crave Interactive, acquired by HCN's In-Room Hotel Tablet ranks highly due to its user-friendly interface and reliable service, based on verified HotelTechReport reviews. The tablets facilitate efficient guest communication and personalized service enhancements that are important to Gb hotels.
Germany
93%
(127)
#1
of 2
De hotels say that SuitePad's In-Room Hotel Tablet ranks highly in verified HotelTechReport reviews due to its ease of use, efficient guest communication, and exceptional customer support. These aspects contribute importantly to operational efficiency and guest satisfaction for De hotels.
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DigiValet Reviews Summary
Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, DigiValet is the #5 most trending product in the In-Room Hotel Tablets category (out of 25) and the #239 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreDigiValet’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
DigiValet Pricing
Pricing Available By Request
DigiValet has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelier Rating
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It looks like DigiValet is not recommended by any hotels
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Question:
What does this product or service do well?
Answer:
Digivalet provides a strong, luxury-oriented in-room tablet experience that makes it easy for guests to submit service requests directly from their room. It integrates cleanly with Alice by pulling facilities, services, and service options so the guest sees a tailored, hotel-specific menu. Digivalet also performs accurate reservation lookups using room number and stay dates, ensuring each request is tied to the correct guest. Once a request is submitted, it creates a service ticket in Alice in real time, giving hotel teams immediate visibility and allowing staff to act on the guest’s needs without delay.
Showing all answers to: "What does this product or service do well?"
Digivalet provides a strong, luxury-oriented in-room tablet experience that makes it easy for guests to submit service requests directly from their room. It integrates cleanly with Alice by pulling facilities, services, and service options so the guest sees a tailored, hotel-specific menu. Digivalet also performs accurate reservation lookups using room number and stay dates, ensuring each request is tied to the correct guest. Once a request is submitted, it creates a service ticket in Alice in real time, giving hotel teams immediate visibility and allowing staff to act on the guest’s needs without delay.
Question:
What differentiates this product or service from the competition?
Answer:
Digivalet stands out because of its premium guest-facing design and the fact that it supports robust configuration options on its side, including custom wording and multiple service option types. It is built for luxury environments, which shows in both the UI and the flexibility hotels have in shaping the guest experience. The integration is also straightforward and predictable: Digivalet reads Alice’s configuration, matches guests accurately, and submits well-structured requests. This simplicity and consistency make it a strong fit for properties focused on high-touch service delivered through a polished in-room digital interface.
Showing all answers to: "What differentiates this product or service from the competition?"
Digivalet stands out because of its premium guest-facing design and the fact that it supports robust configuration options on its side, including custom wording and multiple service option types. It is built for luxury environments, which shows in both the UI and the flexibility hotels have in shaping the guest experience. The integration is also straightforward and predictable: Digivalet reads Alice’s configuration, matches guests accurately, and submits well-structured requests. This simplicity and consistency make it a strong fit for properties focused on high-touch service delivered through a polished in-room digital interface.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Make sure your facilities, services, and service options are organized and clearly named before deploying Digivalet. Since Digivalet pulls this structure directly into its CMS, a clean setup ensures guests see a polished, intuitive menu and staff receive well-categorized requests. If you prioritize a high-end digital guest experience and want a seamless handoff for execution, Digivalet is a strong option - just be sure your backend configuration is solid so the front-end experience reflects your service standards.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Make sure your facilities, services, and service options are organized and clearly named before deploying Digivalet. Since Digivalet pulls this structure directly into its CMS, a clean setup ensures guests see a polished, intuitive menu and staff receive well-categorized requests. If you prioritize a high-end digital guest experience and want a seamless handoff for execution, Digivalet is a strong option - just be sure your backend configuration is solid so the front-end experience reflects your service standards.
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DigiValet Integrations
Find Great Pairing Apps
No matching results
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| Company | Functionality | |
|---|---|---|
This integration hasn’t been verified by DigiValet yet.
Actabl
92% recommended by 1786 hotels |
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This integration hasn’t been verified by DigiValet yet.
Mews
93% recommended by 777 hotels |
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This integration hasn’t been verified by DigiValet yet.
Oracle Hospitality
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This integration hasn’t been verified by DigiValet yet.
Amadeus
84% recommended by 179 hotels |
Staff Collaboration Tools
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This integration hasn’t been verified by DigiValet yet.
Shiji Group
87% recommended by 72 hotels |
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Unifocus
87% recommended by 49 hotels |
Staff Collaboration Tools
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This integration hasn’t been verified by DigiValet yet.
Optii Solutions
95% recommended by 69 hotels |
Housekeeping Software
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This integration hasn’t been verified by DigiValet yet.
Smartcon Solutions
100% recommended by 1 hotels |
Guest Room Management System
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|
This integration hasn’t been verified by DigiValet yet.
Lightspeed
0% recommended by 0 hotels |
Hotel POS Systems
|
|
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This integration hasn’t been verified by DigiValet yet.
Signify
0% recommended by 0 hotels |
Guest Room Management System
|
Support
Unverified
DigiValet has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Ease of Use
0.0/5
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