Unifocus

4.2 (37 REVIEWS)

HT Score

74 out of 100

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Unifocus

Name: Unifocus
Rating: 4.2 (37 reviews)

4.2 (37 REVIEWS)

Ranked 4 (out of 25) in Scheduling & Labor Management

A Game-Changer for Hospitality: Reimagine Workforce Management with Unifocus

85% recommended by 42 hotels

What is Unifocus?

Founded in 1998 | Headquarters in Carrollton (United States) | 143 employees

View website

Automates budgeting, forecasting, and scheduling processes

Assign tasks to staff intelligently in real-time.

Features

Shifts & Scheduling

4/5 features

Shift Swapping

When you’re a team member down, find a qualified replacement with the push of a button. Or save yourself time and let employees swap shifts among themselves.
Auto Scheduling

Use AI to predict how many employees you’ll need to meet expected demand and create work schedules to match in no time at all.
Time clock app

Record exactly when and where your people work for accurate timesheets, live attendance updates, and quick, precise payroll.
Dynamic Scheduling
Labor Standards

Time Tracking

4/5 features

Time clock app

Record exactly when and where your people work for accurate timesheets, live attendance updates, and quick, precise payroll.

Analytics & Benchmarking

4/5 features

Benchmarking
Reporting & Analytics
Corporate Visibility
Automated Labor Monitoring
Labor Standards
Occupancy Forecast Integration

Tasks & Checklists

4/5 features

Tasks & To Do Lists

Messaging & Communication

4/5 features

Team Communication

Share key information and documents with one employee or entire teams — and get notified when important messages are read.
Mobile App

Manage your teams from any device and make it simple for staff to view weekly schedules, updates, and tasks.

Benefits Management

4/5 features

Benefit Accruals
Tip Pooling

Unifocus Reviews Summary

4.2

Very Good

37 reviews

Ease of Use

4.0/5

Customer Support

4.2/5

ROI

4.1/5

Implementation

4.0/5

Housekeeping Software Ranked #14 out of 34

Staff Collaboration Tools Ranked #23 out of 56

Success Stories

References

Featured Customers

Unifocus Case Studies

Unifocus doesn’t have any case studies available

References

Featured Customers

Unifocus doesn’t have any featured customers available

Popularity by Segment

Size

5 | X-Small (1-9 room)

1 | Small (10-24 room)

4 | Medium (25-74 room)

9 | Large (75-199 room)

28 | X-Large (200+ room)

Country

30 | United States of America

5 | United Kingdom

4 | Canada

1 | Singapore

1 | Thailand

1 | Germany

1 | Switzerland

1 | Philippines

1 | Hong Kong

1 | Japan

Type

27 | Luxury Hotels

23 | Resorts

18 | Branded Hotels

13 | Bed & Breakfast & Inns

11 | Boutiques

10 | Airport/Conference Hotels

9 | City Center Hotels

7 | Extended Stay & Serviced Apartments

7 | Limited Service & Budget Hotels

3 | RV Parks & Campgrounds

2 | Casinos

2 | Motels

1 | Hostels

Region

34 | North America

7 | Europe

5 | Asia Pacific

Category

37 | Scheduling & Labor Management

9 | Housekeeping Software

4 | Staff Collaboration Tools

More Products by Unifocus

Posts

Unifocus

3 months ago

Empowering Hospitality through Flexibility: How to Tackle the New Workforce Reality with the Flexible Working Act

Unifocus

3 months ago

Smart Labor Management in Hospitality: Leveraging Predictive Analytics

Unifocus

6 months ago

Compliance and Security in Workforce Management Systems

Unifocus

9 months ago

Maximizing Hotel ROI Through Strategic Workforce Management

Unifocus

9 months ago

How to Improve Staff Planning with a Labor Forecasting System

Unifocus

1 year ago

Rethinking Hospitality’s Approach to the Workforce: Unifocus White Paper Tackles Staffing Shortages and Rising Costs

Unifocus

2 years ago

KSL Resorts Maintains Growth Trajectory with UniFocus Serving as Brand Standard for Labor Management and Intelligent Staff Scheduling Technology

Unifocus

2 years ago

Unifocus Helps Prepare Future Hospitality Leaders with Donation of Labor Management Technology to The Union Club Hotel at Purdue University, Autograph Collection

Unifocus

2 years ago

Unifocus Announces Moneesh Arora as Chief Executive Officer

Unifocus

3 years ago

Unifocus Releases Latest Innovative Features to Level Up Workforce Management

Unifocus

3 years ago

Curator Hotel & Resort Collection Partners with UniFocus for Labor Management and Time and Attendance Software

Unifocus

3 years ago

Unifocus Expands Its Workforce Management Capabilities with Acquisition of Knowcross

More About Unifocus

UniFocus, based in Carrollton, near Dallas, Texas, provides a suite of products and services in the hotel technology space, focusing on workforce management and labor optimization. Led by Moneesh Arora, the company's solutions aim to streamline hotel operations, enhance guest satisfaction, and improve profitability. UniFocus' primary offering is its workforce management platform, a user-friendly system that allows hoteliers to handle various aspects of labor management, including time and attendance, scheduling, forecasting, and budgeting. The platform's real-time functionality assists in making informed decision-making, helping to balance staffing needs with labor costs. The time and attendance system, known as UniFocus Time, is a crucial part of this platform. It provides a reliable time clock and time tracking feature, enabling efficient monitoring of team members' work hours. This system integrates with various human resources (HR) and payroll systems, such as ADP and Paylocity, further enhancing its utility and ease of use. UniFocus also offers an employee engagement module, providing tools to monitor and improve customer satisfaction and employee engagement. Understanding that a motivated team leads to improved guest experiences, this module is designed to support hoteliers in creating a positive work environment. Another notable offering from UniFocus is its consulting services. These services provide expert advice and insights to help hotels optimize their operations and improve their performance in the hospitality industry. UniFocus' solutions extend to task management as well, and they have partnered with Knowcross to provide a comprehensive solution for managing daily tasks and improving operational efficiency. A mobile app is also available, providing on-the-go access to the platform's features and allowing team members to check their schedules, request time off, and more. Regarding pricing, UniFocus offers tailored solutions, and pricing details can be obtained by requesting a price quote on HotelTechReport. Despite occasional glitches, as with any complex software, UniFocus provides dedicated customer support to help resolve any issues promptly and ensure smooth operations. Unifocus supplies a range of software to hotels including: Unifocus Mobile App: Unifocus provides a mobile app that allows hotel staff to access various features and functionality on their smartphones, such as real-time workforce management. Workforce Management: Unifocus offers workforce management solutions that help hotels manage their employees efficiently. This includes time and attendance functionality, labor management, forecasting, scheduling, and budgeting. Unifocus Time Clock: The Unifocus Time Clock is an Android-based application that enables employees to clock in and out, swap shifts, request time off, and receive notifications related to staffing and scheduling. Employee Engagement: Unifocus software helps enhance employee engagement by providing features like notifications, shift swapping, time off requests, and communication tools to foster collaboration and improve employee satisfaction. Attendance Systems: Unifocus provides attendance systems that track hours worked, manage time cards, and streamline the process of recording employee attendance. These systems are often integrated with other HR and payroll platforms like ADP, Paylocity, and Oracle. Cloud-based Management Platform: Unifocus offers a cloud-based management platform that allows hotels to optimize work schedules, make informed decisions, and manage labor costs efficiently. It also integrates with other software and systems used by hotels. User-Friendly Interfaces: Unifocus software is designed to be user-friendly, with intuitive interfaces that make it easy for hotel staff, managers, and human resources personnel to navigate and utilize the various features. API Integration: Unifocus provides API integration capabilities, allowing hotels to connect their Unifocus software with other third-party systems and applications, such as NCR for point-of-sale integration. Customer Support: Unifocus offers customer support services to assist hotels in implementing and maintaining their software solutions, ensuring smooth operations and addressing any issues that may arise. Available on App Stores: Unifocus software, including mobile applications, can be downloaded from app stores such as the App Store for iOS devices (iPhone, iPad) and the Google Play Store for Android devices. Headquarters in Carrollton: Unifocus is headquartered in Carrollton, providing software solutions and support to the hotel industry from their base of operations. Overall, UniFocus offers a comprehensive suite of products and services designed to meet the unique needs of the hospitality and healthcare industries. Its focus on labor management and workforce optimization makes it a valuable partner for businesses seeking to improve their operations, reduce costs, and enhance customer satisfaction.

Unifocus Integrations

Company	Functionality
Actabl 93% recommended by 1542 hotels	Business Intelligence
Oracle Hospitality 91% recommended by 575 hotels	Property Management Systems
Mews 91% recommended by 566 hotels	Property Management Systems
This integration hasn’t been verified by Unifocus yet. Duve 96% recommended by 543 hotels	Upselling Software +3 more
Cendyn 89% recommended by 269 hotels	Hotel CRM & Email Marketing
SuitePad 93% recommended by 241 hotels	In-Room Hotel Tablets
Stayntouch 94% recommended by 200 hotels	Property Management Systems
Akia 98% recommended by 107 hotels	Guest Messaging Software
Otelier 89% recommended by 101 hotels	Business Intelligence
INTELITY 91% recommended by 79 hotels	Hotel Guest Apps

Browse all integrations (28)

Support

Unverified

Unifocus has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates

2025

Learn more about the GCSC Certification

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Response Time

Less than a day

Responsiveness

Excellent

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Unifocus

Shift Swapping

Auto Scheduling

Time clock app

Dynamic Scheduling

Labor Standards

Time clock app

Benchmarking

Reporting & Analytics

Corporate Visibility

Automated Labor Monitoring

Labor Standards

Occupancy Forecast Integration

Tasks & To Do Lists

Team Communication

Mobile App

Benefit Accruals

Tip Pooling

Unifocus Reviews Summary

Unifocus Pricing

Unifocus Reviews

Hoteliers say

Unifocus Integrations

Support

Unverified

Support Not Verified

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