I just checked your position with assignments and am able to schedule at that level. I will contact...
Ratings Snapshot
86%
Recommend
#2
Popularity index
HT SCORE
83 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #2 out of 23 in Scheduling & Labor Management
Ease of Use
4.2/5
ROI
4.4/5
Implementation
4.2/5
Customer Support
4.3/5
Verified Customer Support
UniFocus’s customer support processes haven’t yet been verified by Hotel Tech Report.
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UniFocus Overview
UniFocus Overview
UniFocus is a well-established innovator in labor-management solutions, time and attendance systems, employee engagement and customer satisfaction. Our tools leverage UniFocus's deep well of industry expertise to make easy work of labor forecasting, budgeting, scheduling and compliance. Our integrations mean that our cloud-based tools can connect to your existing systems and provide powerful busin...
About UniFocus View website
Founded in 1998 | Headquarters in Carrollton United States | 143 employeesUniFocus decision-making technology offers best-in-class workforce management tools that make managers smarter.
Other Products by UniFocus
1/2
Integrates with
- Business Intelligence
- Hotel CRM & Email Marketing
- Housekeeping Software
Need a custom integration?
What customers love about UniFocus
86% recommend
Financial Analyst from Other
- able to manage labor to complex standards - able to apply the correct rules according to state lawas
Operations Support Manager from
Great tool to help stay on Budget for Payroll. So many reports to analyze. Easy to use.
Operations Manager from Resort
I am very familiar with the time and attendance portion of the product and less so with the labor mgmt system (which we are currently implementing). My favorite aspect of Unifocus' T&A product is the intuitiveness of the...
Expert Q&A and Partner Recommendations
UniFocus hasn’t been recommended by any experts or partners yet
Learn more about expert recommendations
Recommended by
Features
- Labor Standards
- Dynamic Scheduling
- Automated Labor Monitoring
- Corporate Visibility
- Reporting & Analytics
- Benchmarking
- Time clock app
- Team Communication
- Auto Scheduling
- Shift Swapping
- Tasks & To Do Lists
- Mobile App
- Tip Pooling
- Benefit Accruals
Want to go behind the scenes and see how UniFocus works?
Clients & references
References & testimonials
Our decision to implement UniFocus in all hotels in our portfolio was simple – we saw significant productivity improvements in properties using UniFocus for workforce management over those not using...
Time & attendance helped the staff be even more effective because employees sometimes have more than one job code or department. UniFocus T&A machines help them punch in/out in the right department an...
Featured partners
UniFocus doesn’t have any featured partners
Case studies
UniFocus doesn’t have any case studies available
Awards & Certifications
Active Markets
MARKETS SERVED
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United States of America
- Canada
- Puerto Rico
November 18, 2021
UniFocus Review: Great customer support
Senior Accountant from Resort in Chatham (United States of America)
Recommend
9/10
What do you like most?
The labor reports are easy to read and understand. Also the scheduling module is very user friendly and easy to follow.
What do you dislike or think could be improved?
The new updated version of unifocus is very confusing, items are difficult to find. The previous version was more simple and easy to follow.
Customer Support
5
Ease of Use
3
Value for money
n/a
Implementation
5
October 20, 2021
UniFocus Review: Great platform
Recommend
10/10
What do you like most?
The user-friendly mechanism. The navigating of the the tabs is easy. Everything is visible and ready for use. Thumbs up 👍
What do you dislike or think could be improved?
So far I am satisfied with the use of the platform. Easy log in, easy navigation and things visible. I couldn’t ask for more.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
October 20, 2021
UniFocus Review: Great time management tools.
Recommend
8/10
What do you like most?
Quick Ease of use Productivity tracking Quick view of employees on duty and current hours against scheduled times Pretty similar to the old format so easy to adjust to the new changes
What do you dislike or think could be improved?
scheduling section of the new format. Not as user friendly as last version. Icons do not react when trying to copy schedules causing loss of time on an easy task.
Customer Support
4
Ease of Use
3
Value for money
4
Implementation
5
October 20, 2021
UniFocus Review: Best system
Recommend
10/10
What do you like most?
Great Tool for labor management and control because our managers must check and approved all punches on a daily basis.
What do you dislike or think could be improved?
Sometimes the system is slow, especially when the department managers approving the punches/scheduling/ fixing time or miss punches, . With that being said, a little more speed will be great.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
October 20, 2021
UniFocus Review: Great Software
general manager from Limited Service in San Diego (United States of America)
Recommend
10/10
What do you like most?
*Easy to use, easy to train your team, log in anywhere. *Great support teams, all concerns addressed fast! *Easy to integrate, reports export quickly
What do you dislike or think could be improved?
Needs teem member access, team members should be able to review schedules and hours worked remotely. Allow changes in system, it may just be my access is restricted but changing dates should be able to co...
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
October 17, 2021
UniFocus Review: Terrible user experience with upgraded version of Unifocus scheduler
Director, Housekeeping from Resort in Banff (Canada)
Recommend
0/10
What do you like most?
- ability to forecast hours and link to budget - has potential to make experience seamless if works properly - nothing else
What do you dislike or think could be improved?
- UX design in the new version is absolutely terrible. Why is everything so blue - Takes more screen space - Multiple choice copy and paste option was very useful but got removed - Interface is slow a...
Customer Support
3
Ease of Use
1
Value for money
n/a
Implementation
n/a
On Dec 10, 2021 Eddie H. from UniFocus replied:
Pricing
UniFocus hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
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General Accountant- Watson Coordinator from Resort
Great software for forecasting operational needs. User friendly and very informative.