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Woby Self-Order Web App
4.5 (6 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Woby Self-Order Web App
Unranked in Mobile Ordering & Room Service
A seamless journey for next level guest experience
90% recommended by 6 hotels
Woby has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
Bell - AI powered product analyst
I analyzed all of Woby’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
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What is Woby?
Founded in 2013 | Headquarters in Roosendaal (Netherlands) | 2 employees
Woby Self-Order Web App is a robust self-order and payment system designed specifically for hotels. It seamlessly integrates with your existing Point of Sale (POS) and Property Management Systems (PMS), streamlining digital menus, ordering, payments, and logistics processes. By using Woby, hotels can enhance guest experiences while reducing operational costs. It eliminates the traditional pain points of manual order taking, providing a smooth, efficient, and user-friendly interface for guests to place orders and make payments effortlessly, thereby optimizing efficiency and satisfaction.
Woby Self-Order Web App Alternatives
Not sure if Woby is right for your hotel? Here are similar Mobile Ordering & Room Service vendors that could be a good fit for your hotel:
Capabilities
cost-saving
cost-saving
Finally remove all hassles and pain points from digital menu’s, ordering, payments and logistic processes. For a great guest experience that saves you costs.
Seamless Ordering
Seamless Ordering
Seamlessly integrated in to any Point of Sale (POS) and Property Management System (PMS) at the same time!
Seamless Payments
Seamless Payments
Guests choose the preferred payment method without any additional interaction with hotel staff.
Seamless Delivery
Seamless Delivery
Delivery or pick-up options based on your hotel service level preferences and staff capacity.
Features
Digital Menus
4/5 features
Ordering
4/5 features
Payments
4/5 features
Delivery & Logistics
4/5 features
Woby Reviews Summary
Ease of Use
4.3/5
Customer Support
4.8/5
ROI
4.4/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Woby Self-Order Web App is the #5 most trending product in the Mobile Ordering & Room Service category (out of 49) and the #207 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreWoby’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Woby Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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Compare Woby to Top Alternatives
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Hotelier Rating
Looking for specific info?
10
Thanks to Woby we can easily manage and update our room service menu. Thanks to Woby, we can easily manage and update our room service menu.
Mrs. from 25-49 room City Center Hotel in Roosendaal (The Netherlands)
Verified
6.6961461507142 months ago
Rob de Weerd, owner of Hotel The Rosendale, and I am very satisfied with Woby. Thanks to Woby we can easily manage and update our room service menu. With the integration with Simphony, we can retrieve all items from EMC, Simphony's back office, at the touch of a button. This makes item management a lot more efficient. Woby also provided exc...
The Netherlands
The Netherlands
Mrs.
Medium Hotel
10
Thanks to Woby, our guests can easily order food and drinks via their phone, without downloading a separate app. Thanks to Woby, our guests can easily order food and drinks via their phone without downloading a separate app.
Eigenaar from 10 to 24 room City Center Hotel in Roosendaal (The Netherlands)
Verified
6.6961461518145 months ago
Jody Mekes, owner of Hotel Central in Roosendaal, and I am very happy with Woby. Thanks to Woby, our guests can easily order food and drinks via their phone, without downloading a separate app. This has helped us with the theft issues in the minibars, as guests can now order room service from any room through Woby. Working with the Woby tea...
The Netherlands
The Netherlands
Eigenaar
Small Hotel
10
Great system
Marketing Manager from 100 to 199 room Boutique in Amstelveen (The Netherlands)
Verified
7.696146152382 months ago
We have positive experience with Woby. Their self-order web app has significantly enhanced our Mobile Ordering & Room Service process. The communication with Woby's team has been consistently pleasant and productive, ensuring smooth integration and ongoing support. One of the standout features is the use of QR codes, allowing our guests to...
The Netherlands
The Netherlands
Marketing Manager
Large Hotel
8
Working together increasing service to our Customers Working together increasing service to our Customers with Woby
Director from 500+ room Resort in Panningen (The Netherlands)
Verified
13.083242927149 months ago
Woby allowed me to remain fully open on all days, despite our staff shortage. In fact, I was able to serve more guests and really had time to for a talk. Our orders now automatically arrive at the correct station, drinks at the bar and cold and warm dishes are split in the kitchen. Truly a well-oiled machine.
The Netherlands
The Netherlands
Director
X-Large Hotel
8
Excellent solution for our room service and table service workflows
F&B Manager from 100 to 199 room Bed & Breakfast & Inn in Amsterdam (Netherlands)
Verified
13.567113895535 months ago
As the F&B manager of all Cityden Hotels, including Cityden BoLo District, Cityden Zuidas, and Cityden Stadshart, I'm delighted with the partnership with Woby. In addition to the integrations of Woby into our POS (unTill) and PMS (Mews), Woby provides an excellent solution for our room service and table service workflows. The constructive a...
Netherlands
Netherlands
F&B Manager
Large Hotel
8
Great addition to our Guest Experience
Marketing & Guest Experience asst. Manager from 25-49 room Boutique in Palm - Eagle Beach (Caribbean)
Verified
13.857436476749 months ago
Woby is a great tool to enhance guest experience by offering the possibility for ordering rooms service, table service, pool service, beach service and having the possibility to provide guests with an online concierge tool. Furthermore, Woby integrates with multiple systems making for a smooth customer journey. What I like most is the const...
Caribbean
Caribbean
Marketing & Guest Experience asst. Manager
Medium Hotel
- 1
It looks like Woby is not recommended by any hotels
Check out the top 10 most recommended Woby alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Woby is a super convenient self-order and pay app that links up with your POS and PMS. Guests just scan a QR code, and order anytime they want—plus, room charges are automatically validated. It makes everything so easy for everyone!
Showing all answers to: "What does this product or service do well?"
Woby is a super convenient self-order and pay app that links up with your POS and PMS. Guests just scan a QR code, and order anytime they want—plus, room charges are automatically validated. It makes everything so easy for everyone!
It allows the customer to experience multiple types of services without needing to leave the app, from arrival to ordering meals to checking out, the app communicates efficiently with all of the existing systems to ensure efficiency
Woby is an easy to use and efficient self-order and pay webapp that connects with your existing POS and PMS simultaneously. It is helps create a better guest experience all while being easy to use and strong service after the sale.
Question:
What differentiates this product or service from the competition?
Answer:
What sets Woby apart is how effortlessly it allows guests to charge directly to their room through any PMS. This means they can settle their bill at a time that suits them, giving them more flexibility and control over their stay.
Showing all answers to: "What differentiates this product or service from the competition?"
What sets Woby apart is how effortlessly it allows guests to charge directly to their room through any PMS. This means they can settle their bill at a time that suits them, giving them more flexibility and control over their stay.
They prioritise offering seamless experiences and integrations, for both the customer and the user. The large focus on customer-centricity provides an efficient service while also lowering costs for the customer
What really differentiates Woby from the competition is its efficiency. With its real time synchronization, the customizable workflow, and its ability to manage integrations with a great UI, the tool helps make the process smooth. Woby also has a dedicated team that are great partners.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Definitely give it a shot! With Woby, guests can not only place traditional room service orders but also easily request housekeeping, access concierge services and guides, order food and beverages, and more—all from one app. Plus, they offer a one-month free trial, so you can test it out without any risk!
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Definitely give it a shot! With Woby, guests can not only place traditional room service orders but also easily request housekeeping, access concierge services and guides, order food and beverages, and more—all from one app. Plus, they offer a one-month free trial, so you can test it out without any risk!
Have a strong PMS system in place so that the product can work simultaneously with it and so promoting all the features to work as efficiently as possible. When considering Woby, the hotelier should discuss what they envision their customer journey to be
If you are looking for an easy to use tool for self-ordering whether in room, on location, or at a resort on the beach, Woby is set up to make it a breeze. It integrates seamlessly with a number of PMS and POS systems. My big advice is to make sure you understand how your tech stack interacts and make is work for you as seamless as possible, and Woby helps with that.
Recommended by
Lindsay Krause
Senior Brand Manager
@
RoomRaccoon
Yumiko Pagnoux
Partner Associate
@
Mews
Rob Napoli
Head of Global Commercial & Brand
@
Omniboost
Lindsay Krause
Senior Brand Manager
@
RoomRaccoon
Yumiko Pagnoux
Partner Associate
@
Mews
Rob Napoli
Head of Global Commercial & Brand
@
Omniboost
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Woby Integrations
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Support
Unverified
Woby has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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