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Woby Self-Order Web App
4.5 (6 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Woby Self-Order Web App
Unranked in Mobile Ordering & Room Service
A seamless journey for next level guest experience
90% recommended by 6 hotels
Woby has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is Woby?
Founded in 2013 | Headquarters in Roosendaal (Netherlands) | 2 employees
Woby Self-Order Web App is a robust self-order and payment system designed specifically for hotels. It seamlessly integrates with your existing Point of Sale (POS) and Property Management Systems (PMS), streamlining digital menus, ordering, payments, and logistics processes. By using Woby, hotels can enhance guest experiences while reducing operational costs. It eliminates the traditional pain points of manual order taking, providing a smooth, efficient, and user-friendly interface for guests to place orders and make payments effortlessly, thereby optimizing efficiency and satisfaction.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Woby products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Woby Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Woby Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Woby
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Woby's Provided Description:
"We believe we have the best self-order and pay app for hotels Woby is the first self-order and pay webapp that connects with your existing POS and PMS simultaneously. Finally remove all hassles and pain points from digital menu’s, ordering, payments and logistic processes. For a great guest experience that saves you costs."
FAQs
Woby Self-Order Web App Alternatives
Not sure if Woby is right for your hotel? Here are similar Mobile Ordering & Room Service vendors that could be a good fit for your hotel:
Capabilities
cost-saving
cost-saving
Finally remove all hassles and pain points from digital menu’s, ordering, payments and logistic processes. For a great guest experience that saves you costs.
Seamless Ordering
Seamless Ordering
Seamlessly integrated in to any Point of Sale (POS) and Property Management System (PMS) at the same time!
Seamless Payments
Seamless Payments
Guests choose the preferred payment method without any additional interaction with hotel staff.
Seamless Delivery
Seamless Delivery
Delivery or pick-up options based on your hotel service level preferences and staff capacity.
Features
Digital Menus
4/5 features
Ordering
4/5 features
Payments
4/5 features
Delivery & Logistics
4/5 features
Q1 '26 Mobile Ordering & Room Service Survey Insights
Is Woby a good fit for your hotel?
Rank
Region
Popular alternatives
#1
of 7
Europe
90%
(32)
Europe hotels say that Duve's Mobile Ordering & Room Service ranks highly due to efficient guest communication, seamless integration with existing systems, and a user-friendly interface, according to verified HotelTechReport reviews. These features are crucial for improving guest experiences and operational efficiency.
Europe
90%
(32)
#1
of 7
Europe hotels say that Duve's Mobile Ordering & Room Service ranks highly due to efficient guest communication, seamless integration with existing systems, and a user-friendly interface, according to verified HotelTechReport reviews. These features are crucial for improving guest experiences and operational efficiency.
Rank
Country
Popular alternatives
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Woby Reviews Summary
Ease of Use
4.3/5
Customer Support
4.8/5
ROI
4.4/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Woby Self-Order Web App is the #44 most trending product in the Mobile Ordering & Room Service category (out of 49) and the #2499 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreWoby’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Woby Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare Woby to Top Alternatives
F&B Mobile Ordering gives hotel guests a fast, easy way to browse menus and place food and beverage orders directly from their phone, no app required
Increase Revenue And Drive Operational Efficiency Through Mobile / Digital Ordering
Want to find out if Woby is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
10
Thanks to Woby we can easily manage and update our room service menu. Thanks to Woby, we can easily manage and update our room service menu.
Mrs. from 25-49 room City Center Hotel in Roosendaal (Netherlands)
Verified
2 years ago
Rob de Weerd, owner of Hotel The Rosendale, and I am very satisfied with Woby. Thanks to Woby we can easily manage and update our room service menu. With the integration with Simphony, we can retrieve all items from EMC, Simphony's back office, at the touch of a button. This makes item management a lot more efficient. Woby also provided exc...
Netherlands
Netherlands
Mrs.
Small Hotel
10
Thanks to Woby, our guests can easily order food and drinks via their phone, without downloading a separate app. Thanks to Woby, our guests can easily order food and drinks via their phone without downloading a separate app.
Eigenaar from 10 to 24 room Boutique in Roosendaal (Netherlands)
Verified
2 years ago
Jody Mekes, owner of Hotel Central in Roosendaal, and I am very happy with Woby. Thanks to Woby, our guests can easily order food and drinks via their phone, without downloading a separate app. This has helped us with the theft issues in the minibars, as guests can now order room service from any room through Woby. Working with the Woby tea...
Netherlands
Netherlands
Eigenaar
Small Hotel
10
Great system
Marketing Manager from 100 to 199 room Bed & Breakfast & Inn in Amstelveen (Netherlands)
Verified
2 years ago
We have positive experience with Woby. Their self-order web app has significantly enhanced our Mobile Ordering & Room Service process. The communication with Woby's team has been consistently pleasant and productive, ensuring smooth integration and ongoing support. One of the standout features is the use of QR codes, allowing our guests to...
Netherlands
Netherlands
Marketing Manager
Large Hotel
8
Working together increasing service to our Customers Working together increasing service to our Customers with Woby
Director from 500+ room Resort in Panningen (Netherlands)
Verified
2 years ago
Woby allowed me to remain fully open on all days, despite our staff shortage. In fact, I was able to serve more guests and really had time to for a talk. Our orders now automatically arrive at the correct station, drinks at the bar and cold and warm dishes are split in the kitchen. Truly a well-oiled machine.
Netherlands
Netherlands
Director
X-Large Hotel
8
Excellent solution for our room service and table service workflows
F&B Manager from 100 to 199 room Bed & Breakfast & Inn in Amsterdam (Netherlands)
Verified
2 years ago
As the F&B manager of all Cityden Hotels, including Cityden BoLo District, Cityden Zuidas, and Cityden Stadshart, I'm delighted with the partnership with Woby. In addition to the integrations of Woby into our POS (unTill) and PMS (Mews), Woby provides an excellent solution for our room service and table service workflows. The constructive a...
Netherlands
Netherlands
F&B Manager
Large Hotel
8
Great addition to our Guest Experience
Marketing & Guest Experience asst. Manager from 50-74 room Bed & Breakfast & Inn in Palm - Eagle Beach (Caribbean)
Verified
3 years ago
Woby is a great tool to enhance guest experience by offering the possibility for ordering rooms service, table service, pool service, beach service and having the possibility to provide guests with an online concierge tool. Furthermore, Woby integrates with multiple systems making for a smooth customer journey. What I like most is the const...
Caribbean
Caribbean
Marketing & Guest Experience asst. Manager
Mid-Sized Hotel
- 1
It looks like Woby is not recommended by any hotels
Check out the top 10 most recommended Woby alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Woby is a super convenient self-order and pay app that links up with your POS and PMS. Guests just scan a QR code, and order anytime they want—plus, room charges are automatically validated. It makes everything so easy for everyone!
Showing all answers to: "What does this product or service do well?"
Woby is a super convenient self-order and pay app that links up with your POS and PMS. Guests just scan a QR code, and order anytime they want—plus, room charges are automatically validated. It makes everything so easy for everyone!
It allows the customer to experience multiple types of services without needing to leave the app, from arrival to ordering meals to checking out, the app communicates efficiently with all of the existing systems to ensure efficiency
Woby is an easy to use and efficient self-order and pay webapp that connects with your existing POS and PMS simultaneously. It is helps create a better guest experience all while being easy to use and strong service after the sale.
Question:
What differentiates this product or service from the competition?
Answer:
What sets Woby apart is how effortlessly it allows guests to charge directly to their room through any PMS. This means they can settle their bill at a time that suits them, giving them more flexibility and control over their stay.
Showing all answers to: "What differentiates this product or service from the competition?"
What sets Woby apart is how effortlessly it allows guests to charge directly to their room through any PMS. This means they can settle their bill at a time that suits them, giving them more flexibility and control over their stay.
They prioritise offering seamless experiences and integrations, for both the customer and the user. The large focus on customer-centricity provides an efficient service while also lowering costs for the customer
What really differentiates Woby from the competition is its efficiency. With its real time synchronization, the customizable workflow, and its ability to manage integrations with a great UI, the tool helps make the process smooth. Woby also has a dedicated team that are great partners.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Definitely give it a shot! With Woby, guests can not only place traditional room service orders but also easily request housekeeping, access concierge services and guides, order food and beverages, and more—all from one app. Plus, they offer a one-month free trial, so you can test it out without any risk!
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Definitely give it a shot! With Woby, guests can not only place traditional room service orders but also easily request housekeeping, access concierge services and guides, order food and beverages, and more—all from one app. Plus, they offer a one-month free trial, so you can test it out without any risk!
Have a strong PMS system in place so that the product can work simultaneously with it and so promoting all the features to work as efficiently as possible. When considering Woby, the hotelier should discuss what they envision their customer journey to be
If you are looking for an easy to use tool for self-ordering whether in room, on location, or at a resort on the beach, Woby is set up to make it a breeze. It integrates seamlessly with a number of PMS and POS systems. My big advice is to make sure you understand how your tech stack interacts and make is work for you as seamless as possible, and Woby helps with that.
Recommended by
Lindsay Krause
Senior Brand Manager
@
RoomRaccoon
Yumiko Pagnoux
Partner Associate
@
Mews
Rob Napoli
Head of Global Commercial & Brand
@
Omniboost
Lindsay Krause
Senior Brand Manager
@
RoomRaccoon
Yumiko Pagnoux
Partner Associate
@
Mews
Rob Napoli
Head of Global Commercial & Brand
@
Omniboost
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Support
Unverified
Woby has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Ease of Use
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