neorcha

4.6 (3 REVIEWS)

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HT Score  
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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mobile app, guest facing technology, digitization, mobile ordering, e-dining, digital guest requests, mobile check-in, and digital transformation

neorcha has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

4.6
Excellent
Ease of Use
4.3/5
Customer Support
4.7/5
ROI
5.0/5
Implementation
4.7/5

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Achievements

Trending Product

This vendor's trending score is rising, neorcha is the #17 most trending product in the Hotel Guest Apps category (out of 82) and the #653 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

neorcha’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About neorcha
Founded in 2015 | Headquarters in Dubai (United Arab Emirates) | 9 employees
neorcha is a SaaS company providing hotels with fully integrated digital solutions and customer journeys, for modern, digital travellers. The myHotel App is your guest facing platform to offer the ultimate hospitality experience. Through a series of functionalities - from booking to check-in, to in-room requests - hotels communicate with guests pre-, during- and post-stay, to grow loyalty and develop more direct relationships.

Capabilities

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neorcha doesn’t have any benefits or use cases available

Features

Communication & Messaging

4/5 features

Content Management

4/5 features

Upselling

4/5 features

Request Management

4/5 features

Pricing

Pricing Available By Request

neorcha has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

Excellent
2
Very Good
1
Average
0
Poor
0
Terrible
0

Property Size

  • Large (1)
  • X-Large (1)

Country

  • United Arab Emirates
    United Arab Emirates
    (3)

Region

  • Middle East
    Middle East
    (3)
8

hospitality sector and customer focused mobility platform vendor

Director of IT Services from 500+ room Branded Hotel in Abu Dhabi (United Arab Emirates)

Verified
3 years ago
Neorcha provides solutions that meet business process and customer needs and always Open to work with third-party integrations. The service delivery model focused on Amazon Cloud hosted allows them to deliver solutions secure and faster to the market. DevOps have expertise in Windows, Andriod, and apple development to help the customer t...
Country United Arab Emirates
Director of IT Services
X-Large Hotel
10

Excellent, sleek and professional

IT Manager from 100 to 199 room Luxury Hotel in Abu Dhabi (United Arab Emirates)

Verified
3 years ago
1. Attentive support whenever we require 2. Flexibility for inquiries and system expansion 3. Business Partnership 4. Product scalability without any limitations or restrictions
Country United Arab Emirates
IT Manager
Large Hotel
10

Premium Quality (Product & Service)

Corporate Director - IT from Branded Hotel in Dubai (United Arab Emirates)

Verified
3 years ago
- The team showed advanced knowledge in the hospitality vertical and great vision for evolving the product along with the tech move. - Incredible attention to details. - The product helped in increasing the direct booking, enhancing pre and digital check-in, and elevating the Guest experience. - The App is helping in establishing a faste...
Country United Arab Emirates
Corporate Director - IT
  • 1

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It looks like neorcha is not recommended by any hotels

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Expert Q&A and Partner Recommendations

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Question:

What does this product or service do well?

Answer:

The myHotel App by Neorcha excels in enhancing the guest experience with seamless booking, check-in, and in-room request features. It offers a contactless, hassle-free solution, empowering guests while optimizing staff resources. The myRequest function further elevates service standards, providing guests with direct control over their requests and ensuring efficient communication. A valuable tool for hotels aiming to offer top-notch hospitality and efficiency.

Question:

What differentiates this product or service from the competition?

Answer:

The myHotel App by Neorcha stands out as it offers a tailored and seamless experience fully customized to their brand identity. It empowers guests with the ability to book, check-in, and make in-room requests effortlessly, all without the need to install an app. This customer-centric approach ensures a convenient and efficient stay, setting it apart from the competition and elevating the overall guest experience.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

To optimize guest satisfaction, customize the app to align with your brand identity, enhancing the unique guest experience. Embrace contactless features for modern traveler expectations and safety. Explore the app firsthand to understand its benefits, streamline processes, and stay competitive in hospitality.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Carolin Wanzke-Boomers Customer Success Manager @ Toedt, Dr. Selk &Coll GmbH
RecommendationAvatar
Carolin Wanzke-Boomers Customer Success Manager @ Toedt, Dr. Selk &Coll GmbH
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Support

Unverified

neorcha has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

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HT Score

0/100

Recommended

93%

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