Staymate

5.0 (1 REVIEWS)

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0 out of 100
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Staymate - Smart Guest Communication

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Ratings Summary

5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.5/5
Implementation
4.5/5

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Achievements

Trending Product

This vendor's trending score is rising, Staymate is the #29 most trending product in the Hotel Guest Apps category (out of 82) and the #893 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Staymate’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Staymate
Founded in 2019 | Headquarters in Wien (Austria) | 4 employees
Smart guest communication means: One platform - many channels. Staymate combines various guest communication channels in one common platform. Staymate automates tedious and time-consuming maintenance tasks and even keeps existing content up-to-date. Save time: Choose from ready-made content suggestions. Avoid mistakes: Correct & always up-to-date guest information on every channel. State-of-the-art user experience: Perfect for Millenials & "Generation Instagram”. Staymate’s top features: GUEST APP - No download required - directly on your guests' smartphones. The Guest App is the digital concierge for your hotel guests. Inspire your guests with the most modern user experience! HOTEL CHATBOT - Increase your direct bookings: The chatbot supports your guests during the booking process and automatically answers common questions or suggests activities. EXPERIENCE WIDGETS - Inspire your guests: Your personal secret tips on your website! Automatically improves your search engine results. MARKETING EMAILS - Beautiful marketing emails: Up- & cross-selling. Promote your offers & upgrades or send important information in every phase of the Guest Journey! WEEKLY PROGRAMME - Done with just one click: Weekly programme, excursion tips or guest information always up to date and printed with one click. HOST AUTOPILOT - Automate guest communication: The heart & brain of Staymate. Gives you an overview of all communication channels and actively makes content suggestions.

Capabilities

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Staymate doesn’t have any benefits or use cases available

Features

Communication & Messaging

4/5 features

Content Management

4/5 features

Upselling

4/5 features

Request Management

4/5 features

Pricing

Pricing Available By Request

Staymate has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • Small (1)

Country

  • Austria
    Austria
    (1)

Region

  • Europe
    Europe
    (1)
10

Real guest service and work simplification for hosts. Cheers with beer!

Owner from 10 to 24 room Branded Hotel in Ried im Innkreis (Austria)

Verified
3 years ago
Due to the tense staff situation, our reception is only open during the pub opening hours. Guests receive arrival information and offers for room upgrades in advance, and frequent questions are automatically answered in multiple languages. Real guest service and a work simplification for hosts. Cheers with beer!
Country Austria
Owner
Small Hotel
  • 1

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Integrations

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Support

Unverified

Staymate has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

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HT Score

0/100

Recommended

100%

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