Staymate

5.0 (1 REVIEWS)

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HT Score  
0 out of 100
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Staymate - Smart Guest Communication

Staymate has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

What is Staymate?

Founded in 2019 | Headquarters in Wien (Austria) | 4 employees
Staymate is a comprehensive guest engagement and communication platform designed for the hospitality industry. By integrating and automating various guest communication channels into one easy-to-use interface, Staymate allows hotels to provide seamless and personalized guest experiences. Staymate offers a state-of-the-art Guest App that functions as a digital concierge, instantly accessible on guests' smartphones without the need for downloads. The app provides up-to-date information and content, ensuring satisfaction and convenience for tech-savvy travelers such as Millennials and "Generation Instagram." The platform includes a Hotel Chatbot that enhances direct bookings by answering common questions and suggesting activities, effectively reducing the workload for hotel staff. Staymate also features Experience Widgets and Marketing Emails, tools that help promote services, upsell upgrades, and provide critical information throughout the guest journey. The Weekly Programme feature simplifies the creation and distribution of activity schedules, while the Host Autopilot centralizes all communication channels and offers intelligent content suggestions to ensure timely and accurate messaging. By automating tedious tasks and keeping content current, Staymate significantly reduces operational effort and the risk of errors, ultimately boosting guest engagement and satisfaction.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Staymate products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Staymate

FAQs

Staymate Alternatives

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Capabilities

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Staymate doesn’t have any benefits or use cases available

Features

Communication & Messaging

4/5 features

Content Management

4/5 features

Upselling

4/5 features

Request Management

4/5 features

Staymate Reviews Summary

5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.5/5
Implementation
4.5/5

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Achievements

Trending Product

This vendor's trending score is rising, Staymate is the #76 most trending product in the Hotel Guest Apps category (out of 88) and the #1695 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Staymate’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Staymate Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

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Staymate Reviews

Hotelier Rating

Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • Small (1)

Country

  • Austria
    Austria
    (1)

Region

  • Europe
    Europe
    (1)
10

Real guest service and work simplification for hosts. Cheers with beer!

Owner from 10 to 24 room Bed & Breakfast & Inn in Ried Im Innkreis (Austria)

Verified
5 years ago
Due to the tense staff situation, our reception is only open during the pub opening hours. Guests receive arrival information and offers for room upgrades in advance, and frequent questions are automatically answered in multiple languages. Real guest service and a work simplification for hosts. Cheers with beer!
Country Austria
Owner
Small Hotel
  • 1

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Staymate Integrations

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Support

Unverified

Staymate has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2025

Learn more about the GCSC Certification

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This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

100%

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